Explorer not functioning

[Guest Sam]

Hi,

 

I got some kind of nasty virus on my machine so I ran Ad-Aware with its

anti-virus engine to remove it. It found it and needed a restart and to run

before Windows loaded in order to completely remove it.

 

Somehow, the virus corrupted Ad-Aware and made it delete explorer.exe

instead of the virus. The computer and settings load normally but when I try

to log on it immediately logs back off. I tried doing a repair install of

Windows, and it did absolutely nothing. I even tried reinstalling Windows in

another folder (I don't want to lose my documents and pictures), but from the

new installation I don't have access to any of the files from the other

windows install. I also looked in the original windows directory and

explorer.exe seems to be there. Obviously, something else is still preventing

it from loading when I try to log on with the original install of windows.

 

Can anyone offer me any tips or a solution to this? I would like to try

doing a remote desktop from my laptop if possible but I have been unable to

set that up either. I really need to at least get my important files off the

computer as they are not backed up. Thanks for any help.

[Guest Pegasus \(MVP\)]

Re: Explorer not functioning

 

 

"Sam" <Sam@discussions.microsoft.com> wrote in message

news:BE3FEFDC-1394-4539-AD8E-B31CDE0F69D4@microsoft.com...

> Hi,

>

> I got some kind of nasty virus on my machine so I ran Ad-Aware with its

> anti-virus engine to remove it. It found it and needed a restart and to

> run

> before Windows loaded in order to completely remove it.

>

> Somehow, the virus corrupted Ad-Aware and made it delete explorer.exe

> instead of the virus. The computer and settings load normally but when I

> try

> to log on it immediately logs back off. I tried doing a repair install of

> Windows, and it did absolutely nothing. I even tried reinstalling Windows

> in

> another folder (I don't want to lose my documents and pictures), but from

> the

> new installation I don't have access to any of the files from the other

> windows install. I also looked in the original windows directory and

> explorer.exe seems to be there. Obviously, something else is still

> preventing

> it from loading when I try to log on with the original install of windows.

>

> Can anyone offer me any tips or a solution to this? I would like to try

> doing a remote desktop from my laptop if possible but I have been unable

> to

> set that up either. I really need to at least get my important files off

> the

> computer as they are not backed up. Thanks for any help.

 

Your problem is most likely caused by Windows being unable to locate the

file userinit.exe. Here are four reasons for this:

- The file no longer exists.

- The file is corrupted.

- The registry points at the wrong location for this file. It is defined

here:

HKLM/Software/Microsoft/Windows NT/Current Version/Winlogon/Userinit

- The system drive letter is incorrect.

 

You can access your existing files by booting into Safe Mode in your

parallel installation, then seizing ownership of the inaccessible folders -

see here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;308421

 

I suppose you realise that you're breaking the iron law of safe computing by

not backing up your important files. This time you won't have much of a

problem recovering the files. Next time you might lose the lot. A 2.5" hard

disk in an external USB case is a low-cost but highly effective backup

medium. Time to think . . .

[Guest ju.c]

Re: Explorer not functioning

 

The problem may be one of these two possibilities:

 

 

(A) A Missing Userinit Value.

 

1. Copy below between the lines:

 

----------copy inside only----------

Windows Registry Editor Version 5.00

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

"Userinit"="C:\\WINDOWS\\SYSTEM32\\userinit.exe,"

----------copy inside only----------

 

2. Paste into Notepad, if your Windows is not on drive C:

replace C: with your Windows drive letter and Save-As

Userinit.reg (or any name + .reg)

3. Double-click or right-click and merge into the registry.

4. Restart.

 

 

(B) An "explorer.exe" Entry In The Registry Key "Image File Execution".

 

1. Open the Run box and enter: regedit

2. Go to this key:

[HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options]

3. If you see "explorer.exe" as a subkey below, delete it.

 

 

ju.c

 

 

"Sam" <Sam@discussions.microsoft.com> wrote in message news:BE3FEFDC-1394-4539-AD8E-B31CDE0F69D4@microsoft.com...

> Hi,

>

> I got some kind of nasty virus on my machine so I ran Ad-Aware with its

> anti-virus engine to remove it. It found it and needed a restart and to run

> before Windows loaded in order to completely remove it.

>

> Somehow, the virus corrupted Ad-Aware and made it delete explorer.exe

> instead of the virus. The computer and settings load normally but when I try

> to log on it immediately logs back off. I tried doing a repair install of

> Windows, and it did absolutely nothing. I even tried reinstalling Windows in

> another folder (I don't want to lose my documents and pictures), but from the

> new installation I don't have access to any of the files from the other

> windows install. I also looked in the original windows directory and

> explorer.exe seems to be there. Obviously, something else is still preventing

> it from loading when I try to log on with the original install of windows.

>

> Can anyone offer me any tips or a solution to this? I would like to try

> doing a remote desktop from my laptop if possible but I have been unable to

> set that up either. I really need to at least get my important files off the

> computer as they are not backed up. Thanks for any help.

[Guest JF]

Re: Explorer not functioning

 

*Bonjour ju.c * !

<news:Oggkkf8GJHA.3928@TK2MSFTNGP03.phx.gbl>

> The problem may be one of these two possibilities:

> (A) A Missing Userinit Value.

> 1. Copy below between the lines:

> ----------copy inside only----------

> Windows Registry Editor Version 5.00

> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

> "Userinit"="C:\\WINDOWS\\SYSTEM32\\userinit.exe,"

> ----------copy inside only----------

> 2. Paste into Notepad, if your Windows is not on drive C:

> replace C: with your Windows drive letter and Save-As

> Userinit.reg (or any name + .reg)

> 3. Double-click or right-click and merge into the registry.

> 4. Restart.

 

?

Sam cannot log the Windows to be repare.

He has to edit the hive from the new system ==>

http://windowsxp.mvps.org/peboot.htm

 

--

Regards, Jean-François

[Guest ju.c]

Re: Explorer not functioning

 

This WinPE bootable CD from Microsoft includes, among many tools, the Registry Editor:

 

Microsoft Diagnostics and Recovery Toolset 5.0 $65 64 MB (30 day trial)

http://www.microsoft.com/downloads/details.aspx?familyid=5D600369-0554-4595-8AB4-C34B2860E087&displaylang=en

 

Download it, install it, run it and create the CD. Boot the computer with it and enter the registry information.

 

 

ju.c

 

 

"JF" <JF@-> wrote in message news:#Yfgxk$GJHA.2580@TK2MSFTNGP05.phx.gbl...

> *Bonjour ju.c * !

> <news:Oggkkf8GJHA.3928@TK2MSFTNGP03.phx.gbl>

>

>> The problem may be one of these two possibilities:

>

>> (A) A Missing Userinit Value.

>

>> 1. Copy below between the lines:

>

>> ----------copy inside only----------

>> Windows Registry Editor Version 5.00

>

>> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

>> "Userinit"="C:\\WINDOWS\\SYSTEM32\\userinit.exe,"

>> ----------copy inside only----------

>

>> 2. Paste into Notepad, if your Windows is not on drive C:

>> replace C: with your Windows drive letter and Save-As

>> Userinit.reg (or any name + .reg)

>> 3. Double-click or right-click and merge into the registry.

>> 4. Restart.

>

> ?

> Sam cannot log the Windows to be repare.

> He has to edit the hive from the new system ==>

> http://windowsxp.mvps.org/peboot.htm

>

> --

> Regards, Jean-François

>

>

[Guest JF]

Re: Explorer not functioning

 

*Bonjour ju.c * !

<news:eE#fmaKHJHA.4600@TK2MSFTNGP06.phx.gbl>

> This WinPE bootable CD from Microsoft includes, among many tools, the

> Registry Editor:

> Microsoft Diagnostics and Recovery Toolset 5.0 $65 64 MB (30 day trial)

> http://www.microsoft.com/downloads/details.aspx?familyid=5D600369-0554-4595-8AB4-C34B2860E087&displaylang=en

> Download it, install it, run it and create the CD. Boot the computer with it

> and enter the registry information.

 

Thank you for this 30 days ERD Commander try link, I'll have a look.

Sam doesn't need such CD as he can boot on his second installed system.

He can edit the hive (windows\system32\config\software) with regedit.

The link i gave was for the "How to use regedit" for this purpose

http://windowsxp.mvps.org/peboot.htm

==>

http://windowsxp.mvps.org/images/pe/BartPE2.png

http://windowsxp.mvps.org/images/pe/BartPE3.png

http://windowsxp.mvps.org/images/pe/BartPE4.png

http://windowsxp.mvps.org/images/pe/BartPE5.png

http://windowsxp.mvps.org/images/pe/BartPE6.png

http://windowsxp.mvps.org/images/pe/BartPE7.png

 

--

Regards, Jean-François