Guest jp4winns Posted September 22, 2008 Posted September 22, 2008 Has anyone out there ever got this message "Delete restoration files and proceed to boot menu". My mouse and keyboard are frozen, except I was able to get in and change the bios, but that didn't help. I've been told that you actually need to select that option "Delete res...... but I don't know how to select it if the keyboard or mouse won't work.....any suggestions are welcome. I'm getting desperate.
Guest Pegasus \(MVP\) Posted September 22, 2008 Posted September 22, 2008 Re: Delete restoration files and proceed to boot menu "jp4winns" <jp4winns@discussions.microsoft.com> wrote in message news:D1B7AF1F-0293-4BA1-9CA2-FC9BBBF1133C@microsoft.com... > Has anyone out there ever got this message "Delete restoration files and > proceed to boot menu". My mouse and keyboard are frozen, except I was > able > to get in and change the bios, but that didn't help. I've been told that > you > actually need to select that option "Delete res...... but I don't know how > to > select it if the keyboard or mouse won't work.....any suggestions are > welcome. I'm getting desperate. The message "Delete restoration files" probably refers to your hibernation file. Can you get into the BIOS at boot time?
Guest jp4winns Posted September 22, 2008 Posted September 22, 2008 Re: Delete restoration files and proceed to boot menu yes can you tell me what to do once I'm in there "Pegasus (MVP)" wrote: > > "jp4winns" <jp4winns@discussions.microsoft.com> wrote in message > news:D1B7AF1F-0293-4BA1-9CA2-FC9BBBF1133C@microsoft.com... > > Has anyone out there ever got this message "Delete restoration files and > > proceed to boot menu". My mouse and keyboard are frozen, except I was > > able > > to get in and change the bios, but that didn't help. I've been told that > > you > > actually need to select that option "Delete res...... but I don't know how > > to > > select it if the keyboard or mouse won't work.....any suggestions are > > welcome. I'm getting desperate. > > The message "Delete restoration files" probably refers to your hibernation > file. > > Can you get into the BIOS at boot time? > > >
Guest Jerry Posted September 22, 2008 Posted September 22, 2008 Re: Delete restoration files and proceed to boot menu "jp4winns" <jp4winns@discussions.microsoft.com> wrote in message news:D1B7AF1F-0293-4BA1-9CA2-FC9BBBF1133C@microsoft.com... > Has anyone out there ever got this message "Delete restoration files and > proceed to boot menu". My mouse and keyboard are frozen, except I was > able > to get in and change the bios, but that didn't help. I've been told that > you > actually need to select that option "Delete res...... but I don't know how > to > select it if the keyboard or mouse won't work.....any suggestions are > welcome. I'm getting desperate. I have no idea where the msg "Delete restoration files and proceed to boot menu" is coming from but it's doubtful that it's the bios. Why would you change anything in the bios and if you did, what did you change.
Guest nass Posted September 22, 2008 Posted September 22, 2008 Re: Delete restoration files and proceed to boot menu By pressing F2 on Start Up to get into the BIOS and see if these info will help: How to troubleshoot hibernation and standby issues in Windows XP http://support.microsoft.com/kb/907477 NOTE: Read your MOBO documentation to know how to access the right settings/options in the BIOS. HTH, nass --- http://www.nasstec.co.uk "jp4winns" wrote: > yes can you tell me what to do once I'm in there > > "Pegasus (MVP)" wrote: > > > > > "jp4winns" <jp4winns@discussions.microsoft.com> wrote in message > > news:D1B7AF1F-0293-4BA1-9CA2-FC9BBBF1133C@microsoft.com... > > > Has anyone out there ever got this message "Delete restoration files and > > > proceed to boot menu". My mouse and keyboard are frozen, except I was > > > able > > > to get in and change the bios, but that didn't help. I've been told that > > > you > > > actually need to select that option "Delete res...... but I don't know how > > > to > > > select it if the keyboard or mouse won't work.....any suggestions are > > > welcome. I'm getting desperate. > > > > The message "Delete restoration files" probably refers to your hibernation > > file. > > > > Can you get into the BIOS at boot time? > > > > > >
Guest Pegasus \(MVP\) Posted September 22, 2008 Posted September 22, 2008 Re: Delete restoration files and proceed to boot menu You don't do anything while in the BIOS. Getting into it was merely a test to see if your keyboard works at the BIOS level. It appears that it does. I would now try to reboot in Safe Mode in order to run Windows with the minumum number of drivers. "jp4winns" <jp4winns@discussions.microsoft.com> wrote in message news:EDAE1D94-6F0C-4B5E-BBDB-6BC752021A21@microsoft.com... > yes can you tell me what to do once I'm in there > > "Pegasus (MVP)" wrote: > >> >> "jp4winns" <jp4winns@discussions.microsoft.com> wrote in message >> news:D1B7AF1F-0293-4BA1-9CA2-FC9BBBF1133C@microsoft.com... >> > Has anyone out there ever got this message "Delete restoration files >> > and >> > proceed to boot menu". My mouse and keyboard are frozen, except I was >> > able >> > to get in and change the bios, but that didn't help. I've been told >> > that >> > you >> > actually need to select that option "Delete res...... but I don't know >> > how >> > to >> > select it if the keyboard or mouse won't work.....any suggestions are >> > welcome. I'm getting desperate. >> >> The message "Delete restoration files" probably refers to your >> hibernation >> file. >> >> Can you get into the BIOS at boot time? >> >> >>
Guest jp4winns Posted September 22, 2008 Posted September 22, 2008 Re: Delete restoration files and proceed to boot menu I've done everything the article from microsoft says to do except to select the delete restoration data and proceed to system boot menu because I can't seem to select that option. I've pressed the enter key and nothing happens "nass" wrote: > > By pressing F2 on Start Up to get into the BIOS and see if these info will > help: > How to troubleshoot hibernation and standby issues in Windows XP > http://support.microsoft.com/kb/907477 > > NOTE: Read your MOBO documentation to know how to access the right > settings/options in the BIOS. > HTH, > nass > --- > http://www.nasstec.co.uk > > "jp4winns" wrote: > > > yes can you tell me what to do once I'm in there > > > > "Pegasus (MVP)" wrote: > > > > > > > > "jp4winns" <jp4winns@discussions.microsoft.com> wrote in message > > > news:D1B7AF1F-0293-4BA1-9CA2-FC9BBBF1133C@microsoft.com... > > > > Has anyone out there ever got this message "Delete restoration files and > > > > proceed to boot menu". My mouse and keyboard are frozen, except I was > > > > able > > > > to get in and change the bios, but that didn't help. I've been told that > > > > you > > > > actually need to select that option "Delete res...... but I don't know how > > > > to > > > > select it if the keyboard or mouse won't work.....any suggestions are > > > > welcome. I'm getting desperate. > > > > > > The message "Delete restoration files" probably refers to your hibernation > > > file. > > > > > > Can you get into the BIOS at boot time? > > > > > > > > >
Guest philo Posted September 22, 2008 Posted September 22, 2008 Re: Delete restoration files and proceed to boot menu "jp4winns" <jp4winns@discussions.microsoft.com> wrote in message news:D1B7AF1F-0293-4BA1-9CA2-FC9BBBF1133C@microsoft.com... > Has anyone out there ever got this message "Delete restoration files and > proceed to boot menu". My mouse and keyboard are frozen, except I was able > to get in and change the bios, but that didn't help. I've been told that you > actually need to select that option "Delete res...... but I don't know how to > select it if the keyboard or mouse won't work.....any suggestions are > welcome. I'm getting desperate. As the machine boots, right after the bios message but just before the OS loads...hit F8 and see if you can get into safe mode... If so, turn off hibernation then reboot and see if Windows loads normally
Guest jp4winns Posted September 22, 2008 Posted September 22, 2008 Re: Delete restoration files and proceed to boot menu tried it, but the same message popped up. Thanks tho "philo" wrote: > > "jp4winns" <jp4winns@discussions.microsoft.com> wrote in message > news:D1B7AF1F-0293-4BA1-9CA2-FC9BBBF1133C@microsoft.com... > > Has anyone out there ever got this message "Delete restoration files and > > proceed to boot menu". My mouse and keyboard are frozen, except I was > able > > to get in and change the bios, but that didn't help. I've been told that > you > > actually need to select that option "Delete res...... but I don't know how > to > > select it if the keyboard or mouse won't work.....any suggestions are > > welcome. I'm getting desperate. > > > As the machine boots, right after the bios message > but just before the OS loads...hit F8 > and see if you can get into safe mode... > > If so, turn off hibernation > then reboot and see if Windows loads normally > > >
Guest jp4winns Posted September 22, 2008 Posted September 22, 2008 RE: Delete restoration files and proceed to boot menu Thanks to all who tried to help. I finally did it. All it took was to use a PS/2 keyboard instead of my usb and use the enter key. So if anyone elses ever has that problem, which is a know problem to microsoft, tell them to use a PS/2 keyboard and press the enter key. Again thank everyone!! "jp4winns" wrote: > Has anyone out there ever got this message "Delete restoration files and > proceed to boot menu". My mouse and keyboard are frozen, except I was able > to get in and change the bios, but that didn't help. I've been told that you > actually need to select that option "Delete res...... but I don't know how to > select it if the keyboard or mouse won't work.....any suggestions are > welcome. I'm getting desperate.
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