VIA usb 3 root hub

[julie789]

Hi guys,

ive spent days on this problem to no avail,hoping somebody could please help me. I have a VIA usb 3 root hub,this device is not working properly because Windows cannot load the drivers required for this device. (Code 31). I have tried uninstalling and rebooting, a couple of microsoft fixes but the problem persists. A new chipset driver has been mentioned on some sites ive visited but i am not very technical and dont know if this would work or even what chipset to get. I have a toshiba sattelite C650D with win 7 64. Really hoping one of you guys could help or point me in the right direction, i am at my wits end.

Thanks

[KenB]

Hi and welcome to ExTS

 

 

I see you have posted this on TSG - keep us updated as to what else you have tried so that we are not going over the same ground.

 

 

Is this the device that you have?

 

click here

[julie789]

Thank you so much for replying, unfortunately nothing happens when i " click here ".

[KenB]

Sorry about that .............???

Try this link:

 

click here

[julie789]

Thanks for help but after a day uninstalling and reinstalling various drivers the problem is now fixed(dont know how! ).

[KenB]

problem is now fixed(dont know how!

 

It doesn't really matter how - as long as you have it working properly :)

 

Well done for sorting your own problem.