Guest rod Posted September 23, 2008 Posted September 23, 2008 Progam loads OK on computer A On <my> computer, it says something like "std plug in IDE.ACDStd.apl cannot be loaded" and ACDSee will therefore not work. I have turned off AVG is there anything else I may have forgotton to disable before clicking the exe file? Can I try and load in safe mode? Thanks
Guest VanguardLH Posted September 23, 2008 Posted September 23, 2008 Re: unable to load a program. rod wrote: > Progam loads OK on computer A > On <my> computer, it says > something like "std plug in IDE.ACDStd.apl cannot be loaded" > and ACDSee will therefore not work. > > I have turned off AVG > is there anything else I may have forgotton to disable > before clicking the exe file? > > Can I try and load in safe mode? > > Thanks Did you "borrow" your friend's install CD for ACDsee? Or did you do an install using a legit CD? What happens when you uninstall and reinstall the product? For help with the specific product, visit: http://community.acdsee.com/forums/ http://www.acdsee.com/support They have personal experience on how that product functions.
Guest rod Posted September 24, 2008 Posted September 24, 2008 Re: unable to load a program. I borrowed a friends install CD. I have my own install, legitimate and paid for it will not load, and I thought it a problem with my registration number I thought maybe I had written it down incorrectly. Your advice would not assist. I can download a free 3.1 version as a trial basis I am happy to pay for it, I would even pay current version price alas! the version is now out of date, and ACDSee does not support it so will not sell it to me. Seems I am in a loop with no resolution. When I uninstall and reinstall I am met with the same problem. Thanks anyhow for addressing my query. "VanguardLH" > Did you "borrow" your friend's install CD for ACDsee? Or did you do an > install using a legit CD? What happens when you uninstall and reinstall > the product? > > For help with the specific product, visit: > http://community.acdsee.com/forums/ > http://www.acdsee.com/support > They have personal experience on how that product functions.
Guest VanguardLH Posted September 24, 2008 Posted September 24, 2008 Re: unable to load a program. ACDsee is a company name, not a product name, so I don't with which product you are having troubles. That's like saying "I have Symantec installed" but Symantec makes dozens, maybe hundreds, of different programs ranging from consumer to enterprise products. ACDsee has their Photo Manager (non-Pro and Pro), Photo Editor, Photo Print, Real Optimizer, Canvas, LapLink PCSync, and LapLink PCmover products. The only that I saw that might be called just by ACDsee is their "ACDsee Pro" product which is really the Pro version of their Photo Manager. From the tiny images of the retail packaging for their products, it appears they label their ACDsee 10 Photo Manager with the title "ACDsee 10" (which is $35 for current ACDsee users). If that's your program, yep, version 3.1 would be pretty old. On their web site, I saw no page for downloads of trial versions, so I also did not see a trial download for an old version 3.1 that you mentioned. I do see later trial versions at other software download sites (http://www.download.com, http://www.softpedia.com). I did see in their products of one named PowerPressed which is a plug-in but to MS Office, not to an ACDsee product. When I went to http://www.acdsee.com/support, I didn't see "3.1" listed as a version for any product. Maybe that version is so old that it won't run on Windows XP. If what you have is their "ACDsee" product which is really their Photo Manager product, the version 10 system requirements are at http://store.acdsee.com/store/acd/en_US/DisplayProductDetailsPage/productID.78701300. For a really old 3.1 version, it may only run under DOS/Win9x. Presumably "my computer" in your original post is running Windows XP and why you asked for help here. What version of Windows is running on "computer A" where you say this product works okay? rod wrote: > I borrowed a friends install CD. > I have my own install, legitimate and paid for > it will not load, and I thought it a problem with my registration number > I thought maybe I had written it down incorrectly. > > Your advice would not assist. > I can download a free 3.1 version as a trial basis > I am happy to pay for it, I would even pay current version price > alas! the version is now out of date, and ACDSee does not support it > so will not sell it to me. > > Seems I am in a loop with no resolution. > > When I uninstall and reinstall I am met with the same problem. > > Thanks anyhow for addressing my query. > > "VanguardLH" >> Did you "borrow" your friend's install CD for ACDsee? Or did you do an >> install using a legit CD? What happens when you uninstall and reinstall >> the product? >> >> For help with the specific product, visit: >> http://community.acdsee.com/forums/ >> http://www.acdsee.com/support >> They have personal experience on how that product functions.
Guest rod Posted September 24, 2008 Posted September 24, 2008 Re: unable to load a program. I downloaded the trial version here: http://www.oldversion.com/program.php?n=acdsee I have had my legal ACDSee 3.1 working on my XP for years, Looking at my install log it looks like ROBOex32.dll is getting overwritten somehow perhaps that's it. Computer A was a similar XPSP2 Yes 3.1 is years old, it's slim, lean and loads in nanoseconds I manipulate 400,000 images with it, and it fits like an old slipper. If push comes to shove I'll reload windows and see if that corrects it. Cheers VLH "VanguardLH" <V@nguard.LH> wrote in message news:uEnk5ZgHJHA.1432@TK2MSFTNGP04.phx.gbl... > ACDsee is a company name, not a product name, so I don't with which > product you are having troubles. That's like saying "I have Symantec > installed" but Symantec makes dozens, maybe hundreds, of different > programs ranging from consumer to enterprise products. ACDsee has their > Photo Manager (non-Pro and Pro), Photo Editor, Photo Print, Real > Optimizer, Canvas, LapLink PCSync, and LapLink PCmover products. The > only that I saw that might be called just by ACDsee is their "ACDsee > Pro" product which is really the Pro version of their Photo Manager. > From the tiny images of the retail packaging for their products, it > appears they label their ACDsee 10 Photo Manager with the title "ACDsee > 10" (which is $35 for current ACDsee users). If that's your program, > yep, version 3.1 would be pretty old. On their web site, I saw no page > for downloads of trial versions, so I also did not see a trial download > for an old version 3.1 that you mentioned. I do see later trial > versions at other software download sites (http://www.download.com, > http://www.softpedia.com). > > I did see in their products of one named PowerPressed which is a plug-in > but to MS Office, not to an ACDsee product. When I went to > http://www.acdsee.com/support, I didn't see "3.1" listed as a version > for any product. Maybe that version is so old that it won't run on > Windows XP. If what you have is their "ACDsee" product which is really > their Photo Manager product, the version 10 system requirements are at > http://store.acdsee.com/store/acd/en_US/DisplayProductDetailsPage/productID.78701300. > For a really old 3.1 version, it may only run under DOS/Win9x. > Presumably "my computer" in your original post is running Windows XP and > why you asked for help here. What version of Windows is running on > "computer A" where you say this product works okay? > > > rod wrote: > >> I borrowed a friends install CD. >> I have my own install, legitimate and paid for >> it will not load, and I thought it a problem with my registration number >> I thought maybe I had written it down incorrectly. >> >> Your advice would not assist. >> I can download a free 3.1 version as a trial basis >> I am happy to pay for it, I would even pay current version price >> alas! the version is now out of date, and ACDSee does not support it >> so will not sell it to me. >> >> Seems I am in a loop with no resolution. >> >> When I uninstall and reinstall I am met with the same problem. >> >> Thanks anyhow for addressing my query. >> >> "VanguardLH" >>> Did you "borrow" your friend's install CD for ACDsee? Or did you do an >>> install using a legit CD? What happens when you uninstall and reinstall >>> the product? >>> >>> For help with the specific product, visit: >>> http://community.acdsee.com/forums/ >>> http://www.acdsee.com/support >>> They have personal experience on how that product functions.
Guest VanguardLH Posted September 24, 2008 Posted September 24, 2008 Re: unable to load a program. rod wrote: > I downloaded the trial version here: > http://www.oldversion.com/program.php?n=acdsee > > I have had my legal ACDSee 3.1 working on my XP for years, > > Looking at my install log it looks like ROBOex32.dll is getting overwritten > somehow > perhaps that's it. > > Computer A was a similar XPSP2 > > Yes 3.1 is years old, it's slim, lean and loads in nanoseconds > I manipulate 400,000 images with it, and it fits like an old slipper. > If push comes to shove I'll reload windows and see if that corrects it. You might want to test inside a virtual machine first. VMWare Server is free. So is Virtual PC from Microsoft. I use WMware because it has the option to save a snapshot so I can restore to a baseline or known prior state for the virtual machine. Revert to snapshot, zap, back to scratch. Do a fresh install of Windows XP in the virtual machine. No updates. Save a snapshot. In the base install of Windows XP, install the ACDsee product to see if it works okay. If so, revert to the snapshot. ACDsee is gone and any changes made by it. Then visit the Windows Update site and apply all critical and recommended updates (but NO hardware updates offered there). After all updates are complete, save a snapshot. With a fully updated copy of Windows XP, now try installing ACDsee. If it fails, a service pack, patch, or other update caused the interference. If ACDsee works under the fully patched version of Windows XP then it certainly looks like you have a conflict between ACDsee and some other software on "my computer" that isn't on "computer A". In the VM, revert to the snapshot (to remove ACDsee) and start installing your other apps one by one. After each single other product install, see if an install of ACDsee works without problems. If no problem, uninstall ACDsee (through Add/Remove Programs), install the next program, and test ACDsee again. You may then find which program is causing the conflict. When I first saw "IDE.ACDStd.apl", I thought it might have something to do with the IDE controllers for hard disks (Integrated Device Electronics). However, the .apl extension mentioned at http://www.filext.com might mean that some library file (of functions) is what is provided by this file. IDE could also mean Integrated Development Environment (as in a GUI for programming). Could mean something completely different. Did you search your hard drive to see if this file exists, including hidden files in the search? Did you look on the install CD? Did you visit their forums yet? I did a seach on "IDE.ACDStd.apl" and got http://community.acdsee.com/forums/search.php?q=IDE.ACDStd.apl. I don't know if they maintain an archive of old posts so you could check if any old posts addressed your old version.
Guest rod Posted September 24, 2008 Posted September 24, 2008 Re: unable to load a program. Phew! :) Thanks VLH, I requested acdsee forum, they wouldn't let me on until they checked me out. I have just finally received an email that apparently I am OK, and I can post on their forums. Thanks for the extended reply. I'll keep you posted. Rodney BTW I checked "IDE.ACDStd.apl" it is on the install and is resident when I load the program (that doesn't work) So it's there, but it won't load or wo'nt work properly. "VanguardLH" <V@nguard.LH> wrote in message news:e0rCjchHJHA.4600@TK2MSFTNGP06.phx.gbl... > rod wrote: > >> I downloaded the trial version here: >> http://www.oldversion.com/program.php?n=acdsee >> >> I have had my legal ACDSee 3.1 working on my XP for years, >> >> Looking at my install log it looks like ROBOex32.dll is getting >> overwritten >> somehow >> perhaps that's it. >> >> Computer A was a similar XPSP2 >> >> Yes 3.1 is years old, it's slim, lean and loads in nanoseconds >> I manipulate 400,000 images with it, and it fits like an old slipper. >> If push comes to shove I'll reload windows and see if that corrects it. > > You might want to test inside a virtual machine first. VMWare Server is > free. So is Virtual PC from Microsoft. I use WMware because it has the > option to save a snapshot so I can restore to a baseline or known prior > state for the virtual machine. Revert to snapshot, zap, back to > scratch. > > Do a fresh install of Windows XP in the virtual machine. No updates. > Save a snapshot. In the base install of Windows XP, install the ACDsee > product to see if it works okay. If so, revert to the snapshot. ACDsee > is gone and any changes made by it. Then visit the Windows Update site > and apply all critical and recommended updates (but NO hardware updates > offered there). After all updates are complete, save a snapshot. With > a fully updated copy of Windows XP, now try installing ACDsee. If it > fails, a service pack, patch, or other update caused the interference. > If ACDsee works under the fully patched version of Windows XP then it > certainly looks like you have a conflict between ACDsee and some other > software on "my computer" that isn't on "computer A". In the VM, revert > to the snapshot (to remove ACDsee) and start installing your other apps > one by one. After each single other product install, see if an install > of ACDsee works without problems. If no problem, uninstall ACDsee > (through Add/Remove Programs), install the next program, and test ACDsee > again. You may then find which program is causing the conflict. > > When I first saw "IDE.ACDStd.apl", I thought it might have something to > do with the IDE controllers for hard disks (Integrated Device > Electronics). However, the .apl extension mentioned at http://www.filext.com > might mean that some library file (of functions) is what is provided by > this file. IDE could also mean Integrated Development Environment (as > in a GUI for programming). Could mean something completely different. > Did you search your hard drive to see if this file exists, including > hidden files in the search? Did you look on the install CD? > > Did you visit their forums yet? I did a seach on "IDE.ACDStd.apl" > and got http://community.acdsee.com/forums/search.php?q=IDE.ACDStd.apl. > I don't know if they maintain an archive of old posts so you could check > if any old posts addressed your old version.
Guest VanguardLH Posted September 24, 2008 Posted September 24, 2008 Re: unable to load a program. rod wrote: > BTW I checked "IDE.ACDStd.apl" it is on the install > and is resident when I load the program (that doesn't work) > So it's there, but it won't load or wo'nt work properly. Is there an plug-in or add-on management panel in the options for the program? Or can't you get that far to see?
Recommended Posts