joetheghost Posted April 28, 2012 Posted April 28, 2012 I am concerned that reinstalling will leave me without an internet connection,will this be the case.I am connected by a router to Talktalk Quote
Plastic Nev Posted April 28, 2012 Posted April 28, 2012 As far as I can see, you are basically returning the computer back to the condition it was in when brand new to you. How did you connect it to the internet then? It should be exactly the same Joe. Quote Need help with your computer problems? Then why not join Free PC Help. Register here. If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. -------------------------------------------------------------------- I have installed Windows, now how do I install the curtains? 😄
TechGuy Posted April 28, 2012 Posted April 28, 2012 You will have to reconnect to your router, just the same as if you bought a new PC. Just click on the network name, enter the password or security key (if applicable) and you should be good to go. -TechGuy Quote
joetheghost Posted April 28, 2012 Author Posted April 28, 2012 As far as I can see, you are basically returning the computer back to the condition it was in when brand new to you. How did you connect it to the internet then? It should be exactly the same Joe. Nev I can't remember what I did yesterday never mind what I did a few years ago Quote
Plastic Nev Posted April 28, 2012 Posted April 28, 2012 Do you have a router as part of the set up? If so the main settings are in that, so as Techguy said, it should be straight forward enough. In fact, Windows should find it as new hardware and lead you through any minor things to set up. Best to disconnect it before using the recovery disk, once Windows has fully installed, then reconnect the router. Nev. Quote Need help with your computer problems? Then why not join Free PC Help. Register here. If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. -------------------------------------------------------------------- I have installed Windows, now how do I install the curtains? 😄
joetheghost Posted April 29, 2012 Author Posted April 29, 2012 Thank ypu I'll give that a try, as an insight into my expertise when I was at school the word computer was non existent,so I have had to catch up Quote
KenB Posted April 29, 2012 Posted April 29, 2012 when I was at school the word computer was non existent When Nev was at school the guy who invented the abacus used to go in to demonstrate it. [ATTACH=CONFIG]695.vB5-legacyid=1458[/ATTACH] Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
joetheghost Posted April 29, 2012 Author Posted April 29, 2012 Do you have a router as part of the set up? If so the main settings are in that, so as Techguy said, it should be straight forward enough. In fact, Windows should find it as new hardware and lead you through any minor things to set up. Best to disconnect it before using the recovery disk, once Windows has fully installed, then reconnect the router. Nev. Nev You mentioned creating a system image once I had reinstalled, I have just created a restore point ,is that the same thing? The reinstall went better than I thought. Quote
Plastic Nev Posted April 29, 2012 Posted April 29, 2012 Glad the reinstall went OK, Has that sorted all the other problems you had Joe? A system restore is only the windows own restore system for minor problems and can only be of use if the operating system isn't corrupted. A full system image is basically a full copy of everything on your hard drive, that is the operating system plus all files and documents. That is usually stored on an external drive as a full backup should everything go wrong, including having to replace the hard drive should that fail. A system image is best created when the system is known to be OK and fully stable, as any faults or problems will of course be carried over into the image. Most images are created by using dedicated software, of which there is quite a few, some paid for, some free. One I am using and do a regular system image about once a month with it, is called Macrium Reflect. It is a free version I use, though they do try to push the paid for one of course. You do need an external hard drive, preferably of a similar capacity or higher than the drive in the computer. You also need a writeable disk drive on the computer to create a rescue disk, as to reinstall the image the computer is booted from the rescue disk which should be created at the same time as the first image is made. If no disk drive a USB flash drive can be used to create a rescue media providing the BIOS can boot from a USB port. If interested further let us know, myself or KenB both use Macrium, though as I say, there are others available, also free. Nev. Quote Need help with your computer problems? Then why not join Free PC Help. Register here. If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. -------------------------------------------------------------------- I have installed Windows, now how do I install the curtains? 😄
joetheghost Posted May 4, 2012 Author Posted May 4, 2012 Do you have a router as part of the set up? If so the main settings are in that, so as Techguy said, it should be straight forward enough. In fact, Windows should find it as new hardware and lead you through any minor things to set up. Best to disconnect it before using the recovery disk, once Windows has fully installed, then reconnect the router. Nev. I recently reinstalled Windows 7 which ran for 3 hours,then blank screen. All attempts at rebooting have failed I get as far as one and half boot up pages to Building DMI pool the flickering cursor for ages ,overnight but still doesn'g go further.I managed to get as far as Start up repair a few times but that also freezes.I have had suggestions its the mother board also maybe the hard drive.I got into BIOS a few times but this also freezes.Any suggestions as what to do? One item; IDE channel 0 Master disk HDD S.M.A.R.T capability Disabled ,, does this give a clue It comes a few lines before the point it freezes __________________ Quote
Plastic Nev Posted May 5, 2012 Posted May 5, 2012 Hi Joe. that does now indicate either hard drive or motherboard, or maybe even both. The only way to find out is to install a new hard drive and install Windows 7 on that. If all is OK, then the BIOS freeze was because it couldn't find a working hard drive. If the BIOS still refuses to go anywhere, it is most likely the BIOS itself, which is of course a part of the motherboard. It may well be the hard drive or motherboard beginning to fail which was behind all your trouble in the first place, but hard to diagnose that in its early stages. By the way, is this your post on Cybertech? http://www.cybertechhelp.com/forums/showthread.php?p=1237863#post1237863 Nev. Quote Need help with your computer problems? Then why not join Free PC Help. Register here. If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. -------------------------------------------------------------------- I have installed Windows, now how do I install the curtains? 😄
joetheghost Posted May 6, 2012 Author Posted May 6, 2012 Yes my boy posted it as we are impatient to solve the problem. I substituted the harddrive with someome else's and the problem is still there,which leads me to think about a new motherboard,is it possible to straightforwardly swap internal connectors,or is there some calibration required somewhere to accomodate the new board.I obviously need to get an identical board I imagine Nev. Quote
Plastic Nev Posted May 6, 2012 Posted May 6, 2012 Yes ideally the new mother board should be identical or Windows will recognise a new environment and refuse to boot anyway. One other thing though, can you be sure the power supply is OK? Low voltage outputs could give similar results, can you borrow one of similar or higher power? Nev. Quote Need help with your computer problems? Then why not join Free PC Help. Register here. If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. -------------------------------------------------------------------- I have installed Windows, now how do I install the curtains? 😄
joetheghost Posted May 6, 2012 Author Posted May 6, 2012 One other thing though, can you be sure the power supply is OK? Low voltage outputs could give similar results, can you borrow one of similar or higher power? Nev. No can't get hold of one,best I can do is a voltmeter,can't seem to find equivalent motherboard on checking out gigabyte Quote
KenB Posted May 6, 2012 Posted May 6, 2012 Hi, If you have a voltmeter I have written a Test for PSU see here http://kenspchelp.co.uk/viewtopic.php?f=9&t=10 Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
joetheghost Posted May 7, 2012 Author Posted May 7, 2012 Hi, If you have a voltmeter I have written a Test for PSU see here http://kenspchelp.co.uk/viewtopic.php?f=9&t=10 Thanks Ken I bought one and the power supply is fine.the man in the shop said if I heard a beep it meant the hard drive or memory had gone.Not sure what he meant by memory though, was it the ddr sticks he was referring to I wonder Quote
KenB Posted May 8, 2012 Posted May 8, 2012 Hi, One short beep is normal. By "Memory" he was refering to the RAM ( "ddr sticks" ) I bought one and the power supply is fine. How did you test it? The readings need to be within about +/- 5% .................so 12v could be 12.5v or 11.5v and still be OK. A reading of 11v is too low. ( 11.5v is pushing it too ) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
joetheghost Posted May 21, 2012 Author Posted May 21, 2012 I got the pc back after repair,the Ram settings had somehow been altered from what they should have been.I now want to do a system image but can't get rid of the PUP.BundleInstall[ every time I clear it with Malwarebytes it comes back,can I somehow block it? QUOTE=KenB;87497]Hi, One short beep is normal. By "Memory" he was refering to the RAM ( "ddr sticks" ) How did you test it? The readings need to be within about +/- 5% .................so 12v could be 12.5v or 11.5v and still be OK. A reading of 11v is too low. ( 11.5v is pushing it too ) Quote
KenB Posted May 21, 2012 Posted May 21, 2012 PUP.BundleInstall I will ask one of our malware experts to advise further. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
Starbuck Posted May 21, 2012 Posted May 21, 2012 Hi Joe, PUP stands for Potentially Unwanted Program. The Bundle installer classification is given to installer(s) where a bundle(collection) of applications will be installed from that stand alone installer. Maybe a legit program has been installed, but also comes bundled with other things. As some of these things may be installed without your knowledge it may cause the flag you see. Maybe the MBAM report will give us a bit more info on what's being flagged. Start Malwarebytes AntiMalware. Click on the logs tab. The logs are date stamped ... double click on the log that showed the infection items. http://img.photobucket.com/albums/v708/starbuck50/new/mbamlog.png It'll open in notepad. Please copy/paste the report in your next reply. Quote Member of:UNITE
joetheghost Posted May 21, 2012 Author Posted May 21, 2012 Hi ,here's the report,I read somewhere that it's malicious Malwarebytes Anti-Malware 1.61.0.1400www.malwarebytes.org Database version: v2012.05.19.02 Windows 7 x86 NTFS Internet Explorer 9.0.8112.16421 Ron :: RON-PC [administrator] 5/19/2012 10:25:47 AM mbam-log-2012-05-19 (10-25-47).txt Scan type: Full scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 354738 Time elapsed: 1 hour(s), 25 minute(s), 8 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 3 C:\Users\Ron\Downloads\installer_malwarebytes_anti-malware (1).exe (PUP.BundleInstaller.BT) -> No action taken. C:\Users\Ron\Downloads\installer_malwarebytes_anti-malware.exe (PUP.BundleInstaller.BT) -> No action taken. C:\Windows.old\Users\user\Downloads\7zip_Setup.exe (PUP.Bundle.Installer.OI) -> No action taken. (end) Hi Joe, PUP stands for Potentially Unwanted Program. The Bundle installer classification is given to installer(s) where a bundle(collection) of applications will be installed from that stand alone installer. Maybe a legit program has been installed, but also comes bundled with other things. As some of these things may be installed without your knowledge it may cause the flag you see. Maybe the MBAM report will give us a bit more info on what's being flagged. Start Malwarebytes AntiMalware. Click on the logs tab. The logs are date stamped ... double click on the log that showed the infection items. http://img.photobucket.com/albums/v708/starbuck50/new/mbamlog.png It'll open in notepad. Please copy/paste the report in your next reply. Quote
Starbuck Posted May 21, 2012 Posted May 21, 2012 Hi Joe, First thing to do would be to let MBAM remove those files. Please update MBAM and run another scan: Start MBAM Click on the Update tab http://img.photobucket.com/albums/v708/starbuck50/new/mbamnew.png Click Check for Updates The latest Database Version is: v2012.05.21.03 If it says that MBAM needs to close to update it... let it close and then restart. Then click the Scan button. Don't forget: When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found". Click OK to close the message box and continue with the removal process. Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found. Make sure that everything is checked, and click Remove Selected. When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below) The log is automatically saved and can be viewed by clicking the Logs tab in MBAM. Copy and paste the contents of that report in your next reply and exit MBAM.Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware. Please let MBAM remove anything it finds and post the report. Thanks Quote Member of:UNITE
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