Guest Kyle Posted September 25, 2008 Posted September 25, 2008 I don't know why but some how i'm in safe mode I can use all the featurs that arn't usable in safe mode but when i tried to remove a program i got this message The windows installer serivce could not be accessed. This can occur if your running windows in safe mode, or if the windows installer is now correctly installed.
Guest PA Bear [MS MVP] Posted September 25, 2008 Posted September 25, 2008 Re: safe mode Always state your full Windows version (e.g., WinXP SP3) when posting to this newsgroup, please. Can you reboot into normal (Windows) mode? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Kyle wrote: > I don't know why but some how i'm in safe mode I can use all the featurs > that arn't usable in safe mode but when i tried to remove a program i got > this message The windows installer serivce could not be accessed. This can > occur if your running windows in safe mode, or if the windows installer is > now correctly installed.
Guest Kyle Posted September 25, 2008 Posted September 25, 2008 Re: safe mode I have sp3 I deleted all other sp's and I'm in normal mode but my computer thinks i'm in safe mode thats why I can't get rid of programs. "PA Bear [MS MVP]" wrote: > Always state your full Windows version (e.g., WinXP SP3) when posting to > this newsgroup, please. > > Can you reboot into normal (Windows) mode? > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.net/ > > Kyle wrote: > > I don't know why but some how i'm in safe mode I can use all the featurs > > that arn't usable in safe mode but when i tried to remove a program i got > > this message The windows installer serivce could not be accessed. This can > > occur if your running windows in safe mode, or if the windows installer is > > now correctly installed. > >
Guest Gerry Posted September 25, 2008 Posted September 25, 2008 Re: safe mode Kyle Select Start, Run, type msconfig and hit ENTER. Check the box before Normal Start Up and click on Apply and OK. Restart the computer. Any difference? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Kyle wrote: > I have sp3 I deleted all other sp's and I'm in normal mode but my > computer thinks i'm in safe mode thats why I can't get rid of > programs. > > "PA Bear [MS MVP]" wrote: > >> Always state your full Windows version (e.g., WinXP SP3) when >> posting to this newsgroup, please. >> >> Can you reboot into normal (Windows) mode? >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >> AumHa VSOP & Admin http://aumha.net >> DTS-L http://dts-l.net/ >> >> Kyle wrote: >>> I don't know why but some how i'm in safe mode I can use all the >>> featurs that arn't usable in safe mode but when i tried to remove a >>> program i got this message The windows installer serivce could not >>> be accessed. This can occur if your running windows in safe mode, >>> or if the windows installer is now correctly installed.
Guest Kyle Posted September 25, 2008 Posted September 25, 2008 Re: safe mode no it still says the same thing, I wish I had a copy of windows xp pro I'd just dump the whole system and start over. "Gerry" wrote: > Kyle > > Select Start, Run, type msconfig and hit ENTER. Check the box before > Normal Start Up and click on Apply and OK. Restart the computer. > > Any difference? > > > -- > > > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > Kyle wrote: > > I have sp3 I deleted all other sp's and I'm in normal mode but my > > computer thinks i'm in safe mode thats why I can't get rid of > > programs. > > > > "PA Bear [MS MVP]" wrote: > > > >> Always state your full Windows version (e.g., WinXP SP3) when > >> posting to this newsgroup, please. > >> > >> Can you reboot into normal (Windows) mode? > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >> AumHa VSOP & Admin http://aumha.net > >> DTS-L http://dts-l.net/ > >> > >> Kyle wrote: > >>> I don't know why but some how i'm in safe mode I can use all the > >>> featurs that arn't usable in safe mode but when i tried to remove a > >>> program i got this message The windows installer serivce could not > >>> be accessed. This can occur if your running windows in safe mode, > >>> or if the windows installer is now correctly installed. > > >
Guest Gerry Posted September 25, 2008 Posted September 25, 2008 Re: safe mode Kyle Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer relating to the last boot in normal mode . No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Kyle wrote: > no it still says the same thing, I wish I had a copy of windows xp > pro I'd just dump the whole system and start over. > > "Gerry" wrote: > >> Kyle >> >> Select Start, Run, type msconfig and hit ENTER. Check the box before >> Normal Start Up and click on Apply and OK. Restart the computer. >> >> Any difference? >> >> >> -- >> >> >> >> Hope this helps. >> >> Gerry >> ~~~~ >> FCA >> Stourport, England >> Enquire, plan and execute >> ~~~~~~~~~~~~~~~~~~~ >> >> Kyle wrote: >>> I have sp3 I deleted all other sp's and I'm in normal mode but my >>> computer thinks i'm in safe mode thats why I can't get rid of >>> programs. >>> >>> "PA Bear [MS MVP]" wrote: >>> >>>> Always state your full Windows version (e.g., WinXP SP3) when >>>> posting to this newsgroup, please. >>>> >>>> Can you reboot into normal (Windows) mode? >>>> -- >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >>>> AumHa VSOP & Admin http://aumha.net >>>> DTS-L http://dts-l.net/ >>>> >>>> Kyle wrote: >>>>> I don't know why but some how i'm in safe mode I can use all the >>>>> featurs that arn't usable in safe mode but when i tried to remove >>>>> a program i got this message The windows installer serivce could >>>>> not be accessed. This can occur if your running windows in safe >>>>> mode, or if the windows installer is now correctly installed.
Guest Kyle Posted September 25, 2008 Posted September 25, 2008 Re: safe mode all I have is the error I i stated in the beginging. "Gerry" wrote: > Kyle > > Please post copies of all Error and Warning Reports appearing in the > System and Application logs in Event Viewer relating to the last boot in > normal mode . No Information Reports or Duplicates please. Indicate > which also appear in a previous boot. > > You can access Event Viewer by selecting Start, Control Panel, > Administrative Tools, and Event Viewer. When researching the meaning > of the error, information regarding Event ID, Source and Description > are important. > > A tip for posting copies of Error Reports! Run Event Viewer and double > click on the error you want to copy. In the window, which appears is a > button resembling two pages. Click the button and close Event > Viewer.Now start your message (email) and do a paste into the body of > the message. Make sure this is the first paste after exiting from > Event Viewer. > > -- > > > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > Kyle wrote: > > no it still says the same thing, I wish I had a copy of windows xp > > pro I'd just dump the whole system and start over. > > > > "Gerry" wrote: > > > >> Kyle > >> > >> Select Start, Run, type msconfig and hit ENTER. Check the box before > >> Normal Start Up and click on Apply and OK. Restart the computer. > >> > >> Any difference? > >> > >> > >> -- > >> > >> > >> > >> Hope this helps. > >> > >> Gerry > >> ~~~~ > >> FCA > >> Stourport, England > >> Enquire, plan and execute > >> ~~~~~~~~~~~~~~~~~~~ > >> > >> Kyle wrote: > >>> I have sp3 I deleted all other sp's and I'm in normal mode but my > >>> computer thinks i'm in safe mode thats why I can't get rid of > >>> programs. > >>> > >>> "PA Bear [MS MVP]" wrote: > >>> > >>>> Always state your full Windows version (e.g., WinXP SP3) when > >>>> posting to this newsgroup, please. > >>>> > >>>> Can you reboot into normal (Windows) mode? > >>>> -- > >>>> ~Robear Dyer (PA Bear) > >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >>>> AumHa VSOP & Admin http://aumha.net > >>>> DTS-L http://dts-l.net/ > >>>> > >>>> Kyle wrote: > >>>>> I don't know why but some how i'm in safe mode I can use all the > >>>>> featurs that arn't usable in safe mode but when i tried to remove > >>>>> a program i got this message The windows installer serivce could > >>>>> not be accessed. This can occur if your running windows in safe > >>>>> mode, or if the windows installer is now correctly installed. > > >
Guest nass Posted September 25, 2008 Posted September 25, 2008 Re: safe mode Kyle This can indicate a hardware probplem like a Hard Drive Going bad, a Faulty RAM or a DVD or a power supply for that matter? First Try to Restore the machine to a date earlier when things were working okay and see if that will help! If that didn't help then your options is as follow: 1- Test Hard drive by manufacturer diagnostic tools 2- Test RAM Sticks and try to blow the dust out inside the Case 3- Unplug any extra Devices and start the mmachine only with Mouse, monitor and Keyboard. How old is the machine? HTH, nass --- http://www.nasstec.co.uk "Kyle" wrote: > all I have is the error I i stated in the beginging. > > "Gerry" wrote: > > > Kyle > > > > Please post copies of all Error and Warning Reports appearing in the > > System and Application logs in Event Viewer relating to the last boot in > > normal mode . No Information Reports or Duplicates please. Indicate > > which also appear in a previous boot. > > > > You can access Event Viewer by selecting Start, Control Panel, > > Administrative Tools, and Event Viewer. When researching the meaning > > of the error, information regarding Event ID, Source and Description > > are important. > > > > A tip for posting copies of Error Reports! Run Event Viewer and double > > click on the error you want to copy. In the window, which appears is a > > button resembling two pages. Click the button and close Event > > Viewer.Now start your message (email) and do a paste into the body of > > the message. Make sure this is the first paste after exiting from > > Event Viewer. > > > > -- > > > > > > > > Hope this helps. > > > > Gerry > > ~~~~ > > FCA > > Stourport, England > > Enquire, plan and execute > > ~~~~~~~~~~~~~~~~~~~ > > Kyle wrote: > > > no it still says the same thing, I wish I had a copy of windows xp > > > pro I'd just dump the whole system and start over. > > > > > > "Gerry" wrote: > > > > > >> Kyle > > >> > > >> Select Start, Run, type msconfig and hit ENTER. Check the box before > > >> Normal Start Up and click on Apply and OK. Restart the computer. > > >> > > >> Any difference? > > >> > > >> > > >> -- > > >> > > >> > > >> > > >> Hope this helps. > > >> > > >> Gerry > > >> ~~~~ > > >> FCA > > >> Stourport, England > > >> Enquire, plan and execute > > >> ~~~~~~~~~~~~~~~~~~~ > > >> > > >> Kyle wrote: > > >>> I have sp3 I deleted all other sp's and I'm in normal mode but my > > >>> computer thinks i'm in safe mode thats why I can't get rid of > > >>> programs. > > >>> > > >>> "PA Bear [MS MVP]" wrote: > > >>> > > >>>> Always state your full Windows version (e.g., WinXP SP3) when > > >>>> posting to this newsgroup, please. > > >>>> > > >>>> Can you reboot into normal (Windows) mode? > > >>>> -- > > >>>> ~Robear Dyer (PA Bear) > > >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > > >>>> AumHa VSOP & Admin http://aumha.net > > >>>> DTS-L http://dts-l.net/ > > >>>> > > >>>> Kyle wrote: > > >>>>> I don't know why but some how i'm in safe mode I can use all the > > >>>>> featurs that arn't usable in safe mode but when i tried to remove > > >>>>> a program i got this message The windows installer serivce could > > >>>>> not be accessed. This can occur if your running windows in safe > > >>>>> mode, or if the windows installer is now correctly installed. > > > > > >
Guest Kyle Posted September 25, 2008 Posted September 25, 2008 Re: safe mode one problem about that I can't use my system restore or my recovery there both messed up but the others i'll try. "nass" wrote: > > > Kyle > This can indicate a hardware probplem like a Hard Drive Going bad, a Faulty > RAM or a DVD or a power supply for that matter? > First Try to Restore the machine to a date earlier when things were working > okay and see if that will help! > If that didn't help then your options is as follow: > 1- Test Hard drive by manufacturer diagnostic tools > 2- Test RAM Sticks and try to blow the dust out inside the Case > 3- Unplug any extra Devices and start the mmachine only with Mouse, monitor > and Keyboard. > How old is the machine? > HTH, > nass > --- > http://www.nasstec.co.uk > > "Kyle" wrote: > > > all I have is the error I i stated in the beginging. > > > > "Gerry" wrote: > > > > > Kyle > > > > > > Please post copies of all Error and Warning Reports appearing in the > > > System and Application logs in Event Viewer relating to the last boot in > > > normal mode . No Information Reports or Duplicates please. Indicate > > > which also appear in a previous boot. > > > > > > You can access Event Viewer by selecting Start, Control Panel, > > > Administrative Tools, and Event Viewer. When researching the meaning > > > of the error, information regarding Event ID, Source and Description > > > are important. > > > > > > A tip for posting copies of Error Reports! Run Event Viewer and double > > > click on the error you want to copy. In the window, which appears is a > > > button resembling two pages. Click the button and close Event > > > Viewer.Now start your message (email) and do a paste into the body of > > > the message. Make sure this is the first paste after exiting from > > > Event Viewer. > > > > > > -- > > > > > > > > > > > > Hope this helps. > > > > > > Gerry > > > ~~~~ > > > FCA > > > Stourport, England > > > Enquire, plan and execute > > > ~~~~~~~~~~~~~~~~~~~ > > > Kyle wrote: > > > > no it still says the same thing, I wish I had a copy of windows xp > > > > pro I'd just dump the whole system and start over. > > > > > > > > "Gerry" wrote: > > > > > > > >> Kyle > > > >> > > > >> Select Start, Run, type msconfig and hit ENTER. Check the box before > > > >> Normal Start Up and click on Apply and OK. Restart the computer. > > > >> > > > >> Any difference? > > > >> > > > >> > > > >> -- > > > >> > > > >> > > > >> > > > >> Hope this helps. > > > >> > > > >> Gerry > > > >> ~~~~ > > > >> FCA > > > >> Stourport, England > > > >> Enquire, plan and execute > > > >> ~~~~~~~~~~~~~~~~~~~ > > > >> > > > >> Kyle wrote: > > > >>> I have sp3 I deleted all other sp's and I'm in normal mode but my > > > >>> computer thinks i'm in safe mode thats why I can't get rid of > > > >>> programs. > > > >>> > > > >>> "PA Bear [MS MVP]" wrote: > > > >>> > > > >>>> Always state your full Windows version (e.g., WinXP SP3) when > > > >>>> posting to this newsgroup, please. > > > >>>> > > > >>>> Can you reboot into normal (Windows) mode? > > > >>>> -- > > > >>>> ~Robear Dyer (PA Bear) > > > >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > > > >>>> AumHa VSOP & Admin http://aumha.net > > > >>>> DTS-L http://dts-l.net/ > > > >>>> > > > >>>> Kyle wrote: > > > >>>>> I don't know why but some how i'm in safe mode I can use all the > > > >>>>> featurs that arn't usable in safe mode but when i tried to remove > > > >>>>> a program i got this message The windows installer serivce could > > > >>>>> not be accessed. This can occur if your running windows in safe > > > >>>>> mode, or if the windows installer is now correctly installed. > > > > > > > > >
Guest nass Posted September 25, 2008 Posted September 25, 2008 Re: safe mode Oh, is it n't it a recipe for Clean install lol "Kyle" wrote: > one problem about that I can't use my system restore or my recovery there > both messed up but the others i'll try. > > "nass" wrote: > > > > > > > Kyle > > This can indicate a hardware probplem like a Hard Drive Going bad, a Faulty > > RAM or a DVD or a power supply for that matter? > > First Try to Restore the machine to a date earlier when things were working > > okay and see if that will help! > > If that didn't help then your options is as follow: > > 1- Test Hard drive by manufacturer diagnostic tools > > 2- Test RAM Sticks and try to blow the dust out inside the Case > > 3- Unplug any extra Devices and start the mmachine only with Mouse, monitor > > and Keyboard. > > How old is the machine? > > HTH, > > nass > > --- > > http://www.nasstec.co.uk > > > > "Kyle" wrote: > > > > > all I have is the error I i stated in the beginging. > > > > > > "Gerry" wrote: > > > > > > > Kyle > > > > > > > > Please post copies of all Error and Warning Reports appearing in the > > > > System and Application logs in Event Viewer relating to the last boot in > > > > normal mode . No Information Reports or Duplicates please. Indicate > > > > which also appear in a previous boot. > > > > > > > > You can access Event Viewer by selecting Start, Control Panel, > > > > Administrative Tools, and Event Viewer. When researching the meaning > > > > of the error, information regarding Event ID, Source and Description > > > > are important. > > > > > > > > A tip for posting copies of Error Reports! Run Event Viewer and double > > > > click on the error you want to copy. In the window, which appears is a > > > > button resembling two pages. Click the button and close Event > > > > Viewer.Now start your message (email) and do a paste into the body of > > > > the message. Make sure this is the first paste after exiting from > > > > Event Viewer. > > > > > > > > -- > > > > > > > > > > > > > > > > Hope this helps. > > > > > > > > Gerry > > > > ~~~~ > > > > FCA > > > > Stourport, England > > > > Enquire, plan and execute > > > > ~~~~~~~~~~~~~~~~~~~ > > > > Kyle wrote: > > > > > no it still says the same thing, I wish I had a copy of windows xp > > > > > pro I'd just dump the whole system and start over. > > > > > > > > > > "Gerry" wrote: > > > > > > > > > >> Kyle > > > > >> > > > > >> Select Start, Run, type msconfig and hit ENTER. Check the box before > > > > >> Normal Start Up and click on Apply and OK. Restart the computer. > > > > >> > > > > >> Any difference? > > > > >> > > > > >> > > > > >> -- > > > > >> > > > > >> > > > > >> > > > > >> Hope this helps. > > > > >> > > > > >> Gerry > > > > >> ~~~~ > > > > >> FCA > > > > >> Stourport, England > > > > >> Enquire, plan and execute > > > > >> ~~~~~~~~~~~~~~~~~~~ > > > > >> > > > > >> Kyle wrote: > > > > >>> I have sp3 I deleted all other sp's and I'm in normal mode but my > > > > >>> computer thinks i'm in safe mode thats why I can't get rid of > > > > >>> programs. > > > > >>> > > > > >>> "PA Bear [MS MVP]" wrote: > > > > >>> > > > > >>>> Always state your full Windows version (e.g., WinXP SP3) when > > > > >>>> posting to this newsgroup, please. > > > > >>>> > > > > >>>> Can you reboot into normal (Windows) mode? > > > > >>>> -- > > > > >>>> ~Robear Dyer (PA Bear) > > > > >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > > > > >>>> AumHa VSOP & Admin http://aumha.net > > > > >>>> DTS-L http://dts-l.net/ > > > > >>>> > > > > >>>> Kyle wrote: > > > > >>>>> I don't know why but some how i'm in safe mode I can use all the > > > > >>>>> featurs that arn't usable in safe mode but when i tried to remove > > > > >>>>> a program i got this message The windows installer serivce could > > > > >>>>> not be accessed. This can occur if your running windows in safe > > > > >>>>> mode, or if the windows installer is now correctly installed. > > > > > > > > > > > >
Guest Kyle Posted September 25, 2008 Posted September 25, 2008 Re: safe mode my computer is a 2002 and I have the system info. "nass" wrote: > > Oh, is it n't it a recipe for Clean install lol > > "Kyle" wrote: > > > one problem about that I can't use my system restore or my recovery there > > both messed up but the others i'll try. > > > > "nass" wrote: > > > > > > > > > > > Kyle > > > This can indicate a hardware probplem like a Hard Drive Going bad, a Faulty > > > RAM or a DVD or a power supply for that matter? > > > First Try to Restore the machine to a date earlier when things were working > > > okay and see if that will help! > > > If that didn't help then your options is as follow: > > > 1- Test Hard drive by manufacturer diagnostic tools > > > 2- Test RAM Sticks and try to blow the dust out inside the Case > > > 3- Unplug any extra Devices and start the mmachine only with Mouse, monitor > > > and Keyboard. > > > How old is the machine? > > > HTH, > > > nass > > > --- > > > http://www.nasstec.co.uk > > > > > > "Kyle" wrote: > > > > > > > all I have is the error I i stated in the beginging. > > > > > > > > "Gerry" wrote: > > > > > > > > > Kyle > > > > > > > > > > Please post copies of all Error and Warning Reports appearing in the > > > > > System and Application logs in Event Viewer relating to the last boot in > > > > > normal mode . No Information Reports or Duplicates please. Indicate > > > > > which also appear in a previous boot. > > > > > > > > > > You can access Event Viewer by selecting Start, Control Panel, > > > > > Administrative Tools, and Event Viewer. When researching the meaning > > > > > of the error, information regarding Event ID, Source and Description > > > > > are important. > > > > > > > > > > A tip for posting copies of Error Reports! Run Event Viewer and double > > > > > click on the error you want to copy. In the window, which appears is a > > > > > button resembling two pages. Click the button and close Event > > > > > Viewer.Now start your message (email) and do a paste into the body of > > > > > the message. Make sure this is the first paste after exiting from > > > > > Event Viewer. > > > > > > > > > > -- > > > > > > > > > > > > > > > > > > > > Hope this helps. > > > > > > > > > > Gerry > > > > > ~~~~ > > > > > FCA > > > > > Stourport, England > > > > > Enquire, plan and execute > > > > > ~~~~~~~~~~~~~~~~~~~ > > > > > Kyle wrote: > > > > > > no it still says the same thing, I wish I had a copy of windows xp > > > > > > pro I'd just dump the whole system and start over. > > > > > > > > > > > > "Gerry" wrote: > > > > > > > > > > > >> Kyle > > > > > >> > > > > > >> Select Start, Run, type msconfig and hit ENTER. Check the box before > > > > > >> Normal Start Up and click on Apply and OK. Restart the computer. > > > > > >> > > > > > >> Any difference? > > > > > >> > > > > > >> > > > > > >> -- > > > > > >> > > > > > >> > > > > > >> > > > > > >> Hope this helps. > > > > > >> > > > > > >> Gerry > > > > > >> ~~~~ > > > > > >> FCA > > > > > >> Stourport, England > > > > > >> Enquire, plan and execute > > > > > >> ~~~~~~~~~~~~~~~~~~~ > > > > > >> > > > > > >> Kyle wrote: > > > > > >>> I have sp3 I deleted all other sp's and I'm in normal mode but my > > > > > >>> computer thinks i'm in safe mode thats why I can't get rid of > > > > > >>> programs. > > > > > >>> > > > > > >>> "PA Bear [MS MVP]" wrote: > > > > > >>> > > > > > >>>> Always state your full Windows version (e.g., WinXP SP3) when > > > > > >>>> posting to this newsgroup, please. > > > > > >>>> > > > > > >>>> Can you reboot into normal (Windows) mode? > > > > > >>>> -- > > > > > >>>> ~Robear Dyer (PA Bear) > > > > > >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > > > > > >>>> AumHa VSOP & Admin http://aumha.net > > > > > >>>> DTS-L http://dts-l.net/ > > > > > >>>> > > > > > >>>> Kyle wrote: > > > > > >>>>> I don't know why but some how i'm in safe mode I can use all the > > > > > >>>>> featurs that arn't usable in safe mode but when i tried to remove > > > > > >>>>> a program i got this message The windows installer serivce could > > > > > >>>>> not be accessed. This can occur if your running windows in safe > > > > > >>>>> mode, or if the windows installer is now correctly installed. > > > > > > > > > > > > > > >
Guest Daave Posted September 25, 2008 Posted September 25, 2008 Re: safe mode We need some clarification. What do you mean by the phrase "I deleted all the other sp's"? Finally, is there anything relevant to your situation on any of these three Web pages?: http://support.microsoft.com/kb/315346 http://support.microsoft.com/kb/319624 http://support.microsoft.com/kb/324516 "Kyle" <Kyle@discussions.microsoft.com> wrote in message news:F5F0856D-19C0-46D9-A3E5-5231C2996E64@microsoft.com... >I have sp3 I deleted all other sp's and I'm in normal mode but my >computer > thinks i'm in safe mode thats why I can't get rid of programs. > > "PA Bear [MS MVP]" wrote: > >> Always state your full Windows version (e.g., WinXP SP3) when posting >> to >> this newsgroup, please. >> >> Can you reboot into normal (Windows) mode? >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >> AumHa VSOP & Admin http://aumha.net >> DTS-L http://dts-l.net/ >> >> Kyle wrote: >> > I don't know why but some how i'm in safe mode I can use all the >> > featurs >> > that arn't usable in safe mode but when i tried to remove a program >> > i got >> > this message The windows installer serivce could not be accessed. >> > This can >> > occur if your running windows in safe mode, or if the windows >> > installer is >> > now correctly installed.
Guest Gerry Posted September 25, 2008 Posted September 25, 2008 Re: safe mode Kyle What are your anti-virus and anti-spyware arrangements? What firewall? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Kyle wrote: > my computer is a 2002 and I have the system info. > > "nass" wrote: > >> >> Oh, is it n't it a recipe for Clean install lol >> >> "Kyle" wrote: >> >>> one problem about that I can't use my system restore or my recovery >>> there both messed up but the others i'll try. >>> >>> "nass" wrote: >>> >>>> >>>> >>>> Kyle >>>> This can indicate a hardware probplem like a Hard Drive Going bad, >>>> a Faulty RAM or a DVD or a power supply for that matter? >>>> First Try to Restore the machine to a date earlier when things >>>> were working okay and see if that will help! >>>> If that didn't help then your options is as follow: >>>> 1- Test Hard drive by manufacturer diagnostic tools >>>> 2- Test RAM Sticks and try to blow the dust out inside the Case >>>> 3- Unplug any extra Devices and start the mmachine only with >>>> Mouse, monitor and Keyboard. >>>> How old is the machine? >>>> HTH, >>>> nass >>>> --- >>>> http://www.nasstec.co.uk >>>> >>>> "Kyle" wrote: >>>> >>>>> all I have is the error I i stated in the beginging. >>>>> >>>>> "Gerry" wrote: >>>>> >>>>>> Kyle >>>>>> >>>>>> Please post copies of all Error and Warning Reports appearing in >>>>>> the System and Application logs in Event Viewer relating to the >>>>>> last boot in normal mode . No Information Reports or Duplicates >>>>>> please. Indicate which also appear in a previous boot. >>>>>> >>>>>> You can access Event Viewer by selecting Start, Control Panel, >>>>>> Administrative Tools, and Event Viewer. When researching the >>>>>> meaning >>>>>> of the error, information regarding Event ID, Source and >>>>>> Description are important. >>>>>> >>>>>> A tip for posting copies of Error Reports! Run Event Viewer and >>>>>> double click on the error you want to copy. In the window, which >>>>>> appears is a button resembling two pages. Click the button and >>>>>> close Event Viewer.Now start your message (email) and do a paste >>>>>> into the body of the message. Make sure this is the first paste >>>>>> after exiting from >>>>>> Event Viewer. >>>>>> >>>>>> -- >>>>>> >>>>>> >>>>>> >>>>>> Hope this helps. >>>>>> >>>>>> Gerry >>>>>> ~~~~ >>>>>> FCA >>>>>> Stourport, England >>>>>> Enquire, plan and execute >>>>>> ~~~~~~~~~~~~~~~~~~~ >>>>>> Kyle wrote: >>>>>>> no it still says the same thing, I wish I had a copy of windows >>>>>>> xp pro I'd just dump the whole system and start over. >>>>>>> >>>>>>> "Gerry" wrote: >>>>>>> >>>>>>>> Kyle >>>>>>>> >>>>>>>> Select Start, Run, type msconfig and hit ENTER. Check the box >>>>>>>> before Normal Start Up and click on Apply and OK. Restart the >>>>>>>> computer. >>>>>>>> >>>>>>>> Any difference? >>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> Hope this helps. >>>>>>>> >>>>>>>> Gerry >>>>>>>> ~~~~ >>>>>>>> FCA >>>>>>>> Stourport, England >>>>>>>> Enquire, plan and execute >>>>>>>> ~~~~~~~~~~~~~~~~~~~ >>>>>>>> >>>>>>>> Kyle wrote: >>>>>>>>> I have sp3 I deleted all other sp's and I'm in normal mode >>>>>>>>> but my computer thinks i'm in safe mode thats why I can't get >>>>>>>>> rid of programs. >>>>>>>>> >>>>>>>>> "PA Bear [MS MVP]" wrote: >>>>>>>>> >>>>>>>>>> Always state your full Windows version (e.g., WinXP SP3) when >>>>>>>>>> posting to this newsgroup, please. >>>>>>>>>> >>>>>>>>>> Can you reboot into normal (Windows) mode? >>>>>>>>>> -- >>>>>>>>>> ~Robear Dyer (PA Bear) >>>>>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - >>>>>>>>>> since 2002 AumHa VSOP & Admin http://aumha.net >>>>>>>>>> DTS-L http://dts-l.net/ >>>>>>>>>> >>>>>>>>>> Kyle wrote: >>>>>>>>>>> I don't know why but some how i'm in safe mode I can use >>>>>>>>>>> all the featurs that arn't usable in safe mode but when i >>>>>>>>>>> tried to remove a program i got this message The windows >>>>>>>>>>> installer serivce could not be accessed. This can occur if >>>>>>>>>>> your running windows in safe mode, or if the windows >>>>>>>>>>> installer is now correctly installed. Kyle
Guest PA Bear [MS MVP] Posted September 26, 2008 Posted September 26, 2008 Re: safe mode I don't think you're in Safe Mode, though the machine may act like it. (If you're posting to this newsgroup using the machine, you're not in SafeMode.) Did this behavior start immediately after you installed WinXP SP3? What anti-virus application or security suite is installed? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Were any of these applications running in the background when you installed WinXP SP3? How did you delete "all other sp's"? -- ~PA Bear Kyle wrote: > I have sp3 I deleted all other sp's and I'm in normal mode but my computer > thinks i'm in safe mode thats why I can't get rid of programs. > > "PA Bear [MS MVP]" wrote: >> Always state your full Windows version (e.g., WinXP SP3) when posting to >> this newsgroup, please. >> >> Can you reboot into normal (Windows) mode? >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >> AumHa VSOP & Admin http://aumha.net >> DTS-L http://dts-l.net/ >> >> Kyle wrote: >>> I don't know why but some how i'm in safe mode I can use all the featurs >>> that arn't usable in safe mode but when i tried to remove a program i >>> got >>> this message The windows installer serivce could not be accessed. This >>> can >>> occur if your running windows in safe mode, or if the windows installer >>> is >>> now correctly installed.
Guest Kyle Posted September 26, 2008 Posted September 26, 2008 Re: safe mode I have kaspersky it's my all in one. "Gerry" wrote: > Kyle > > What are your anti-virus and anti-spyware arrangements? What firewall? > > -- > > > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > > Kyle wrote: > > my computer is a 2002 and I have the system info. > > > > "nass" wrote: > > > >> > >> Oh, is it n't it a recipe for Clean install lol > >> > >> "Kyle" wrote: > >> > >>> one problem about that I can't use my system restore or my recovery > >>> there both messed up but the others i'll try. > >>> > >>> "nass" wrote: > >>> > >>>> > >>>> > >>>> Kyle > >>>> This can indicate a hardware probplem like a Hard Drive Going bad, > >>>> a Faulty RAM or a DVD or a power supply for that matter? > >>>> First Try to Restore the machine to a date earlier when things > >>>> were working okay and see if that will help! > >>>> If that didn't help then your options is as follow: > >>>> 1- Test Hard drive by manufacturer diagnostic tools > >>>> 2- Test RAM Sticks and try to blow the dust out inside the Case > >>>> 3- Unplug any extra Devices and start the mmachine only with > >>>> Mouse, monitor and Keyboard. > >>>> How old is the machine? > >>>> HTH, > >>>> nass > >>>> --- > >>>> http://www.nasstec.co.uk > >>>> > >>>> "Kyle" wrote: > >>>> > >>>>> all I have is the error I i stated in the beginging. > >>>>> > >>>>> "Gerry" wrote: > >>>>> > >>>>>> Kyle > >>>>>> > >>>>>> Please post copies of all Error and Warning Reports appearing in > >>>>>> the System and Application logs in Event Viewer relating to the > >>>>>> last boot in normal mode . No Information Reports or Duplicates > >>>>>> please. Indicate which also appear in a previous boot. > >>>>>> > >>>>>> You can access Event Viewer by selecting Start, Control Panel, > >>>>>> Administrative Tools, and Event Viewer. When researching the > >>>>>> meaning > >>>>>> of the error, information regarding Event ID, Source and > >>>>>> Description are important. > >>>>>> > >>>>>> A tip for posting copies of Error Reports! Run Event Viewer and > >>>>>> double click on the error you want to copy. In the window, which > >>>>>> appears is a button resembling two pages. Click the button and > >>>>>> close Event Viewer.Now start your message (email) and do a paste > >>>>>> into the body of the message. Make sure this is the first paste > >>>>>> after exiting from > >>>>>> Event Viewer. > >>>>>> > >>>>>> -- > >>>>>> > >>>>>> > >>>>>> > >>>>>> Hope this helps. > >>>>>> > >>>>>> Gerry > >>>>>> ~~~~ > >>>>>> FCA > >>>>>> Stourport, England > >>>>>> Enquire, plan and execute > >>>>>> ~~~~~~~~~~~~~~~~~~~ > >>>>>> Kyle wrote: > >>>>>>> no it still says the same thing, I wish I had a copy of windows > >>>>>>> xp pro I'd just dump the whole system and start over. > >>>>>>> > >>>>>>> "Gerry" wrote: > >>>>>>> > >>>>>>>> Kyle > >>>>>>>> > >>>>>>>> Select Start, Run, type msconfig and hit ENTER. Check the box > >>>>>>>> before Normal Start Up and click on Apply and OK. Restart the > >>>>>>>> computer. > >>>>>>>> > >>>>>>>> Any difference? > >>>>>>>> > >>>>>>>> > >>>>>>>> -- > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> Hope this helps. > >>>>>>>> > >>>>>>>> Gerry > >>>>>>>> ~~~~ > >>>>>>>> FCA > >>>>>>>> Stourport, England > >>>>>>>> Enquire, plan and execute > >>>>>>>> ~~~~~~~~~~~~~~~~~~~ > >>>>>>>> > >>>>>>>> Kyle wrote: > >>>>>>>>> I have sp3 I deleted all other sp's and I'm in normal mode > >>>>>>>>> but my computer thinks i'm in safe mode thats why I can't get > >>>>>>>>> rid of programs. > >>>>>>>>> > >>>>>>>>> "PA Bear [MS MVP]" wrote: > >>>>>>>>> > >>>>>>>>>> Always state your full Windows version (e.g., WinXP SP3) when > >>>>>>>>>> posting to this newsgroup, please. > >>>>>>>>>> > >>>>>>>>>> Can you reboot into normal (Windows) mode? > >>>>>>>>>> -- > >>>>>>>>>> ~Robear Dyer (PA Bear) > >>>>>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - > >>>>>>>>>> since 2002 AumHa VSOP & Admin http://aumha.net > >>>>>>>>>> DTS-L http://dts-l.net/ > >>>>>>>>>> > >>>>>>>>>> Kyle wrote: > >>>>>>>>>>> I don't know why but some how i'm in safe mode I can use > >>>>>>>>>>> all the featurs that arn't usable in safe mode but when i > >>>>>>>>>>> tried to remove a program i got this message The windows > >>>>>>>>>>> installer serivce could not be accessed. This can occur if > >>>>>>>>>>> your running windows in safe mode, or if the windows > >>>>>>>>>>> installer is now correctly installed. Kyle > > >
Guest Kyle Posted September 26, 2008 Posted September 26, 2008 Re: safe mode I deleted sp 1 and 2. "Daave" wrote: > We need some clarification. > > What do you mean by the phrase "I deleted all the other sp's"? > > Finally, is there anything relevant to your situation on any of these > three Web pages?: > > http://support.microsoft.com/kb/315346 > > http://support.microsoft.com/kb/319624 > > http://support.microsoft.com/kb/324516 > > > > "Kyle" <Kyle@discussions.microsoft.com> wrote in message > news:F5F0856D-19C0-46D9-A3E5-5231C2996E64@microsoft.com... > >I have sp3 I deleted all other sp's and I'm in normal mode but my > >computer > > thinks i'm in safe mode thats why I can't get rid of programs. > > > > "PA Bear [MS MVP]" wrote: > > > >> Always state your full Windows version (e.g., WinXP SP3) when posting > >> to > >> this newsgroup, please. > >> > >> Can you reboot into normal (Windows) mode? > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >> AumHa VSOP & Admin http://aumha.net > >> DTS-L http://dts-l.net/ > >> > >> Kyle wrote: > >> > I don't know why but some how i'm in safe mode I can use all the > >> > featurs > >> > that arn't usable in safe mode but when i tried to remove a program > >> > i got > >> > this message The windows installer serivce could not be accessed. > >> > This can > >> > occur if your running windows in safe mode, or if the windows > >> > installer is > >> > now correctly installed. > > >
Guest Kyle Posted September 26, 2008 Posted September 26, 2008 Re: safe mode if i'm not in safe mode then how come I keep getting that message about being in safe mode when I try to remove a program? "PA Bear [MS MVP]" wrote: > I don't think you're in Safe Mode, though the machine may act like it. (If > you're posting to this newsgroup using the machine, you're not in SafeMode.) > > Did this behavior start immediately after you installed WinXP SP3? > > What anti-virus application or security suite is installed? What > anti-spyware applications (other than Defender)? What third-party firewall > (if any)? Were any of these applications running in the background when you > installed WinXP SP3? > > How did you delete "all other sp's"? > -- > ~PA Bear > > Kyle wrote: > > I have sp3 I deleted all other sp's and I'm in normal mode but my computer > > thinks i'm in safe mode thats why I can't get rid of programs. > > > > "PA Bear [MS MVP]" wrote: > >> Always state your full Windows version (e.g., WinXP SP3) when posting to > >> this newsgroup, please. > >> > >> Can you reboot into normal (Windows) mode? > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >> AumHa VSOP & Admin http://aumha.net > >> DTS-L http://dts-l.net/ > >> > >> Kyle wrote: > >>> I don't know why but some how i'm in safe mode I can use all the featurs > >>> that arn't usable in safe mode but when i tried to remove a program i > >>> got > >>> this message The windows installer serivce could not be accessed. This > >>> can > >>> occur if your running windows in safe mode, or if the windows installer > >>> is > >>> now correctly installed. > >
Guest Daave Posted September 26, 2008 Posted September 26, 2008 Re: safe mode You need to be more specific! What exactly do you mean by "I deleted sp 1 and sp 2"? Do you mean you *removed* them via Add or Remove Programs? You earlier stated you had deleted SP3. Did SP3 ever work properly? Try this: Start | Run | winver That is, in the "Open" box, enter "winver" (without the quotes) and press OK. On the line that says Version 5.1, what else does it say on that line? Does your PC have a hidden recovery partition on the hard drive? What is the make and model of your PC? If you didn't remove the Service Packs, then please tell us exactly what you did. It's important you answer all the questions, too! "Kyle" <Kyle@discussions.microsoft.com> wrote in message news:2FF9025C-3398-454A-BF26-40523E1730F5@microsoft.com... >I deleted sp 1 and 2. > > "Daave" wrote: > >> We need some clarification. >> >> What do you mean by the phrase "I deleted all the other sp's"? >> >> Finally, is there anything relevant to your situation on any of these >> three Web pages?: >> >> http://support.microsoft.com/kb/315346 >> >> http://support.microsoft.com/kb/319624 >> >> http://support.microsoft.com/kb/324516 >> >> >> >> "Kyle" <Kyle@discussions.microsoft.com> wrote in message >> news:F5F0856D-19C0-46D9-A3E5-5231C2996E64@microsoft.com... >> >I have sp3 I deleted all other sp's and I'm in normal mode but my >> >computer >> > thinks i'm in safe mode thats why I can't get rid of programs. >> > >> > "PA Bear [MS MVP]" wrote: >> > >> >> Always state your full Windows version (e.g., WinXP SP3) when >> >> posting >> >> to >> >> this newsgroup, please. >> >> >> >> Can you reboot into normal (Windows) mode? >> >> -- >> >> ~Robear Dyer (PA Bear) >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >> >> AumHa VSOP & Admin http://aumha.net >> >> DTS-L http://dts-l.net/ >> >> >> >> Kyle wrote: >> >> > I don't know why but some how i'm in safe mode I can use all the >> >> > featurs >> >> > that arn't usable in safe mode but when i tried to remove a >> >> > program >> >> > i got >> >> > this message The windows installer serivce could not be >> >> > accessed. >> >> > This can >> >> > occur if your running windows in safe mode, or if the windows >> >> > installer is >> >> > now correctly installed. >> >> >>
Guest JF Posted September 26, 2008 Posted September 26, 2008 Re: safe mode *Bonjour Kyle * ! <news:B15DC723-011D-4B31-AC9B-DB9283728935@microsoft.com> > if i'm not in safe mode then how come I keep getting that message about being > in safe mode when I try to remove a program? http://www.google.us/search?q=The+windows+installer+service+could+not+be+accessed ==> "The Windows Installer Service Could Not Be Accessed" error message when you install a program in Windows XP http://support.microsoft.com/kb/315353/en Symptoms : The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance. -- Regards, Jean-François
Guest PA Bear [MS MVP] Posted September 26, 2008 Posted September 26, 2008 Re: safe mode Because your problem's being caused by the second possibility in that error: There may be an issue with Windows Installer. Since you cannot execute the usual resolution (i.e., downloading/installing the latest version of Windows Installer), I suspect you have a hijackware issue. Unexplained computer behavior may be caused by deceptive software http://support.microsoft.com/kb/827315 Run a /thorough/ check for hijackware, including posting your hijackthis log to an appropriate forum. Checking for/Help with Hijackware http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://aumha.net/viewtopic.php?t=5878 http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://defendingyourmachine2.blogspot.com/ http://www.elephantboycomputers.com/page2.html#Removing_Malware When all else fails, HijackThis v2.0.2 (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in conjuction with some other utilities). HijackThis will NOT fix anything on its own, but it will help you to both identify and remove any hijackware/spyware with assistance from an expert. **Post your log to http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, http://forums.spybot.info/forumdisplay.php?f=22, http://aumha.net/viewforum.php?f=30, or another appropriate forum for review by an expert in such matters, not here.** If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. Good luck! -- ~PA Bear Kyle wrote: > if i'm not in safe mode then how come I keep getting that message about > being in safe mode when I try to remove a program? > > "PA Bear [MS MVP]" wrote: >> I don't think you're in Safe Mode, though the machine may act like it. >> (If >> you're posting to this newsgroup using the machine, you're not in >> SafeMode.) >> >> Did this behavior start immediately after you installed WinXP SP3? >> >> What anti-virus application or security suite is installed? What >> anti-spyware applications (other than Defender)? What third-party >> firewall >> (if any)? Were any of these applications running in the background when >> you installed WinXP SP3? >> >> How did you delete "all other sp's"? >> -- >> ~PA Bear >> >> Kyle wrote: >>> I have sp3 I deleted all other sp's and I'm in normal mode but my >>> computer >>> thinks i'm in safe mode thats why I can't get rid of programs. >>> >>> "PA Bear [MS MVP]" wrote: >>>> Always state your full Windows version (e.g., WinXP SP3) when posting >>>> to >>>> this newsgroup, please. >>>> >>>> Can you reboot into normal (Windows) mode? >>>> -- >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >>>> AumHa VSOP & Admin http://aumha.net >>>> DTS-L http://dts-l.net/ >>>> >>>> Kyle wrote: >>>>> I don't know why but some how i'm in safe mode I can use all the >>>>> featurs >>>>> that arn't usable in safe mode but when i tried to remove a program i >>>>> got >>>>> this message The windows installer serivce could not be accessed. This >>>>> can >>>>> occur if your running windows in safe mode, or if the windows >>>>> installer >>>>> is [not] correctly installed.
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