Service Pack 3 Problem

[Guest Joe]

So I get access denied when trying to install sp3. I tried downloading it

directly to the my pc and run it still no luck. I have tried disabling my

anti-virus & spyware doctor, still no luck. Went to modify the registry but

can't back it up because system restore is missing from system properties,

and it won't run on its own using the command line from run. I went to

rename System Volume Information and reboot to try then. But I can't rename

it I get a message saying it's in use or the drive is write protected.

Anyone have any suggestions?

[Guest nass]

RE: Service Pack 3 Problem

 

 

 

"Joe" wrote:

> So I get access denied when trying to install sp3. I tried downloading it

> directly to the my pc and run it still no luck. I have tried disabling my

> anti-virus & spyware doctor, still no luck. Went to modify the registry but

> can't back it up because system restore is missing from system properties,

> and it won't run on its own using the command line from run. I went to

> rename System Volume Information and reboot to try then. But I can't rename

> it I get a message saying it's in use or the drive is write protected.

> Anyone have any suggestions?

 

 

You may experiencing a profile corruption, try to create a new profile (as

Admin) and copy the data from one of these profile to the new and test to see

if it will work.

 

How to Identify a Damaged User Profile and Create a New Profile

http://support.microsoft.com/kb/811151

 

1... Click start >> Control Panel >> Double Click Network and Internet

Connections >> Double click Internet Options, on the IE Properties window

you will see these Options:

General | Security | Privacy | Content | Connections | Programs

| Advanced .

 

Click on General Tab (1st Tab on the left) and you will see a Button called

[ Clear History ..] click on it to clear your History caches, then click on

[Delete Files..] to delete Internet Files created over the time, click on [

Delete Cookies...] to delete your cookies left by visiting websites.

 

= Then try to Disable the Add-Ons on your Browser somehow installed on your

browser, On how to disable the Add-ons follow this:

Click on Programs Tab and then click the Manage Add-Ons Button there Disable

the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one

later and see which is the culprit or you can send them here in your next

post) and click [OK] to confirm your Changes.

How to manage Add-Ons:

http://support.microsoft.com/kb/883256

 

Click on Advanced Tab and scroll down under the browsing option and uncheck

this box:

[&] Browsing

[ ] Enable Third-Party browser extensions (Req Rest) and click Apply

then OK to close your IE Properties.

Scan for malware from here:

SuperAntispyware - Free

http://www.superantispyware.com/superantispywarefreevspro.html

 

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:

http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Download Avast Cleaner (offline scanner) from here:

http://www.avast.com/eng/avast-virus-cleaner.html

Comodo BOClean : Anti-Malware Version 4.27

http://www.comodo.com/boclean/boclean.html

Run diskm cleanup then this command:

sfc /scannow

 

Steps to take before you install Windows XP Service Pack 3

http://support.microsoft.com/kb/950717

 

Release Notes for Windows XP Service Pack 3

 

http://download.microsoft.com/download/c/d/8/cd8cc719-7d5a-40d3-a802-e4057aa8c631/relnotes.htm

Error message when you try to install Windows XP Service Pack 3: "Access is

denied" or “Service Pack installation did not complete”

http://support.microsoft.com/kb/949377

 

HTH,

nass

---

http://www.nasstec.co.uk

[Guest Joe]

RE: Service Pack 3 Problem

 

I appreciate the tip. However it did not work, I still can't access system

restore under the new profile. It's not even an option in system properties.

 

"nass" wrote:

>

>

> "Joe" wrote:

>

> > So I get access denied when trying to install sp3. I tried downloading it

> > directly to the my pc and run it still no luck. I have tried disabling my

> > anti-virus & spyware doctor, still no luck. Went to modify the registry but

> > can't back it up because system restore is missing from system properties,

> > and it won't run on its own using the command line from run. I went to

> > rename System Volume Information and reboot to try then. But I can't rename

> > it I get a message saying it's in use or the drive is write protected.

> > Anyone have any suggestions?

>

>

> You may experiencing a profile corruption, try to create a new profile (as

> Admin) and copy the data from one of these profile to the new and test to see

> if it will work.

>

> How to Identify a Damaged User Profile and Create a New Profile

> http://support.microsoft.com/kb/811151

>

> 1... Click start >> Control Panel >> Double Click Network and Internet

> Connections >> Double click Internet Options, on the IE Properties window

> you will see these Options:

> General | Security | Privacy | Content | Connections | Programs

> | Advanced .

>

> Click on General Tab (1st Tab on the left) and you will see a Button called

> [ Clear History ..] click on it to clear your History caches, then click on

> [Delete Files..] to delete Internet Files created over the time, click on [

> Delete Cookies...] to delete your cookies left by visiting websites.

>

> = Then try to Disable the Add-Ons on your Browser somehow installed on your

> browser, On how to disable the Add-ons follow this:

> Click on Programs Tab and then click the Manage Add-Ons Button there Disable

> the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one

> later and see which is the culprit or you can send them here in your next

> post) and click [OK] to confirm your Changes.

> How to manage Add-Ons:

> http://support.microsoft.com/kb/883256

>

> Click on Advanced Tab and scroll down under the browsing option and uncheck

> this box:

> [&] Browsing

> [ ] Enable Third-Party browser extensions (Req Rest) and click Apply

> then OK to close your IE Properties.

> Scan for malware from here:

> SuperAntispyware - Free

> http://www.superantispyware.com/superantispywarefreevspro.html

>

> http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

> http://onecare.live.com/standard/en-gb/default.htm

> Run a scan from here on-line:

> http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

> http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

> Download Avast Cleaner (offline scanner) from here:

> http://www.avast.com/eng/avast-virus-cleaner.html

> Comodo BOClean : Anti-Malware Version 4.27

> http://www.comodo.com/boclean/boclean.html

> Run diskm cleanup then this command:

> sfc /scannow

>

> Steps to take before you install Windows XP Service Pack 3

> http://support.microsoft.com/kb/950717

>

> Release Notes for Windows XP Service Pack 3

>

> http://download.microsoft.com/download/c/d/8/cd8cc719-7d5a-40d3-a802-e4057aa8c631/relnotes.htm

> Error message when you try to install Windows XP Service Pack 3: "Access is

> denied" or “Service Pack installation did not complete”

> http://support.microsoft.com/kb/949377

>

> HTH,

> nass

> ---

> http://www.nasstec.co.uk

>

>

[Guest nass]

RE: Service Pack 3 Problem

 

 

what you mean an option in System properties?

Did you create the new Profile with admin Privileges?

 

Click Start >> All programs >> Accessories >> System tools >> System Restore

and pick up a restore point.

 

Do you get any error message?

Please send us your Error messages by following the steps below:

Open a Notepad, customize or minimize to the taskbar as you will need it

later for this step to copy the error message on it.

Open a run command and type in:

eventvwr.msc click [OK] you will get the Event viewer control Panel.

click on each of these:

Application

System

Security

Look in the right Pane/window for error message with red (X) or Yellow

exclamation mark /!\ , double click each one to get more info about the

causer.

On the Event error properties message you will see:

Up Arrow

Down arrow

Two pages

Click on the two pages to copy the error message then bring up the Notepad

you opened earlier and right click on the first line and select Paste from

the list, this will paste the error message on a Notepad.

Please don't duplicate the error message one of each kind will be sufficient.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP

http://support.microsoft.com/kb/308427/en-us

 

Please we need just the error messages with Red (X) and don't repeat the

error, just one of each kind and post them back in your next post.

 

HTH,

nass

---

http://www.nasstec.co.uk

 

"Joe" wrote:

> I appreciate the tip. However it did not work, I still can't access system

> restore under the new profile. It's not even an option in system properties.

>

> "nass" wrote:

>

> >

> >

> > "Joe" wrote:

> >

> > > So I get access denied when trying to install sp3. I tried downloading it

> > > directly to the my pc and run it still no luck. I have tried disabling my

> > > anti-virus & spyware doctor, still no luck. Went to modify the registry but

> > > can't back it up because system restore is missing from system properties,

> > > and it won't run on its own using the command line from run. I went to

> > > rename System Volume Information and reboot to try then. But I can't rename

> > > it I get a message saying it's in use or the drive is write protected.

> > > Anyone have any suggestions?

> >

> >

> > You may experiencing a profile corruption, try to create a new profile (as

> > Admin) and copy the data from one of these profile to the new and test to see

> > if it will work.

> >

> > How to Identify a Damaged User Profile and Create a New Profile

> > http://support.microsoft.com/kb/811151

> >

> > 1... Click start >> Control Panel >> Double Click Network and Internet

> > Connections >> Double click Internet Options, on the IE Properties window

> > you will see these Options:

> > General | Security | Privacy | Content | Connections | Programs

> > | Advanced .

> >

> > Click on General Tab (1st Tab on the left) and you will see a Button called

> > [ Clear History ..] click on it to clear your History caches, then click on

> > [Delete Files..] to delete Internet Files created over the time, click on [

> > Delete Cookies...] to delete your cookies left by visiting websites.

> >

> > = Then try to Disable the Add-Ons on your Browser somehow installed on your

> > browser, On how to disable the Add-ons follow this:

> > Click on Programs Tab and then click the Manage Add-Ons Button there Disable

> > the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one

> > later and see which is the culprit or you can send them here in your next

> > post) and click [OK] to confirm your Changes.

> > How to manage Add-Ons:

> > http://support.microsoft.com/kb/883256

> >

> > Click on Advanced Tab and scroll down under the browsing option and uncheck

> > this box:

> > [&] Browsing

> > [ ] Enable Third-Party browser extensions (Req Rest) and click Apply

> > then OK to close your IE Properties.

> > Scan for malware from here:

> > SuperAntispyware - Free

> > http://www.superantispyware.com/superantispywarefreevspro.html

> >

> > http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

> > http://onecare.live.com/standard/en-gb/default.htm

> > Run a scan from here on-line:

> > http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

> > http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

> > Download Avast Cleaner (offline scanner) from here:

> > http://www.avast.com/eng/avast-virus-cleaner.html

> > Comodo BOClean : Anti-Malware Version 4.27

> > http://www.comodo.com/boclean/boclean.html

> > Run diskm cleanup then this command:

> > sfc /scannow

> >

> > Steps to take before you install Windows XP Service Pack 3

> > http://support.microsoft.com/kb/950717

> >

> > Release Notes for Windows XP Service Pack 3

> >

> > http://download.microsoft.com/download/c/d/8/cd8cc719-7d5a-40d3-a802-e4057aa8c631/relnotes.htm

> > Error message when you try to install Windows XP Service Pack 3: "Access is

> > denied" or “Service Pack installation did not complete”

> > http://support.microsoft.com/kb/949377

> >

> > HTH,

> > nass

> > ---

> > http://www.nasstec.co.uk

> >

> >

[Guest Joe]

RE: Service Pack 3 Problem

 

That is how you run system restore off the start menu. It won't run, and the

option to turn system restore on/off is not available either.

 

"nass" wrote:

>

> what you mean an option in System properties?

> Did you create the new Profile with admin Privileges?

>

> Click Start >> All programs >> Accessories >> System tools >> System Restore

> and pick up a restore point.

>

> Do you get any error message?

> Please send us your Error messages by following the steps below:

> Open a Notepad, customize or minimize to the taskbar as you will need it

> later for this step to copy the error message on it.

> Open a run command and type in:

> eventvwr.msc click [OK] you will get the Event viewer control Panel.

> click on each of these:

> Application

> System

> Security

> Look in the right Pane/window for error message with red (X) or Yellow

> exclamation mark /!\ , double click each one to get more info about the

> causer.

> On the Event error properties message you will see:

> Up Arrow

> Down arrow

> Two pages

> Click on the two pages to copy the error message then bring up the Notepad

> you opened earlier and right click on the first line and select Paste from

> the list, this will paste the error message on a Notepad.

> Please don't duplicate the error message one of each kind will be sufficient.

> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP

> http://support.microsoft.com/kb/308427/en-us

>

> Please we need just the error messages with Red (X) and don't repeat the

> error, just one of each kind and post them back in your next post.

>

> HTH,

> nass

> ---

> http://www.nasstec.co.uk

>

> "Joe" wrote:

>

> > I appreciate the tip. However it did not work, I still can't access system

> > restore under the new profile. It's not even an option in system properties.

> >

> > "nass" wrote:

> >

> > >

> > >

> > > "Joe" wrote:

> > >

> > > > So I get access denied when trying to install sp3. I tried downloading it

> > > > directly to the my pc and run it still no luck. I have tried disabling my

> > > > anti-virus & spyware doctor, still no luck. Went to modify the registry but

> > > > can't back it up because system restore is missing from system properties,

> > > > and it won't run on its own using the command line from run. I went to

> > > > rename System Volume Information and reboot to try then. But I can't rename

> > > > it I get a message saying it's in use or the drive is write protected.

> > > > Anyone have any suggestions?

> > >

> > >

> > > You may experiencing a profile corruption, try to create a new profile (as

> > > Admin) and copy the data from one of these profile to the new and test to see

> > > if it will work.

> > >

> > > How to Identify a Damaged User Profile and Create a New Profile

> > > http://support.microsoft.com/kb/811151

> > >

> > > 1... Click start >> Control Panel >> Double Click Network and Internet

> > > Connections >> Double click Internet Options, on the IE Properties window

> > > you will see these Options:

> > > General | Security | Privacy | Content | Connections | Programs

> > > | Advanced .

> > >

> > > Click on General Tab (1st Tab on the left) and you will see a Button called

> > > [ Clear History ..] click on it to clear your History caches, then click on

> > > [Delete Files..] to delete Internet Files created over the time, click on [

> > > Delete Cookies...] to delete your cookies left by visiting websites.

> > >

> > > = Then try to Disable the Add-Ons on your Browser somehow installed on your

> > > browser, On how to disable the Add-ons follow this:

> > > Click on Programs Tab and then click the Manage Add-Ons Button there Disable

> > > the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one

> > > later and see which is the culprit or you can send them here in your next

> > > post) and click [OK] to confirm your Changes.

> > > How to manage Add-Ons:

> > > http://support.microsoft.com/kb/883256

> > >

> > > Click on Advanced Tab and scroll down under the browsing option and uncheck

> > > this box:

> > > [&] Browsing

> > > [ ] Enable Third-Party browser extensions (Req Rest) and click Apply

> > > then OK to close your IE Properties.

> > > Scan for malware from here:

> > > SuperAntispyware - Free

> > > http://www.superantispyware.com/superantispywarefreevspro.html

> > >

> > > http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

> > > http://onecare.live.com/standard/en-gb/default.htm

> > > Run a scan from here on-line:

> > > http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

> > > http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

> > > Download Avast Cleaner (offline scanner) from here:

> > > http://www.avast.com/eng/avast-virus-cleaner.html

> > > Comodo BOClean : Anti-Malware Version 4.27

> > > http://www.comodo.com/boclean/boclean.html

> > > Run diskm cleanup then this command:

> > > sfc /scannow

> > >

> > > Steps to take before you install Windows XP Service Pack 3

> > > http://support.microsoft.com/kb/950717

> > >

> > > Release Notes for Windows XP Service Pack 3

> > >

> > > http://download.microsoft.com/download/c/d/8/cd8cc719-7d5a-40d3-a802-e4057aa8c631/relnotes.htm

> > > Error message when you try to install Windows XP Service Pack 3: "Access is

> > > denied" or “Service Pack installation did not complete”

> > > http://support.microsoft.com/kb/949377

> > >

> > > HTH,

> > > nass

> > > ---

> > > http://www.nasstec.co.uk

> > >

> > >

[Guest nass]

RE: Service Pack 3 Problem

 

 

 

Can you log with the old Account and try the System Restore?

Hopefully not being turned OFF all the way!!

Did the scan came out clean Joe?

 

If the above still din't help then I will be happy to help if you send me

the hijackthis log and also if there is/are any error messages in the Event

Viewer please let me know Here in this NG first then we can proceed with the

hijackthis if no error messages been logged into event viewer.

 

Download Hijackthis and send me the log.

(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)

my address is : to_you_ross(at remove this and repalce with the

obvious)yahoo.co.uk

( _ is underscore)

HTH.

nass

---

http://www.nasstec.co.uk

 

"Joe" wrote:

> That is how you run system restore off the start menu. It won't run, and the

> option to turn system restore on/off is not available either.

>

> "nass" wrote:

>

> >

> > what you mean an option in System properties?

> > Did you create the new Profile with admin Privileges?

> >

> > Click Start >> All programs >> Accessories >> System tools >> System Restore

> > and pick up a restore point.

> >

> > Do you get any error message?

> > Please send us your Error messages by following the steps below:

> > Open a Notepad, customize or minimize to the taskbar as you will need it

> > later for this step to copy the error message on it.

> > Open a run command and type in:

> > eventvwr.msc click [OK] you will get the Event viewer control Panel.

> > click on each of these:

> > Application

> > System

> > Security

> > Look in the right Pane/window for error message with red (X) or Yellow

> > exclamation mark /!\ , double click each one to get more info about the

> > causer.

> > On the Event error properties message you will see:

> > Up Arrow

> > Down arrow

> > Two pages

> > Click on the two pages to copy the error message then bring up the Notepad

> > you opened earlier and right click on the first line and select Paste from

> > the list, this will paste the error message on a Notepad.

> > Please don't duplicate the error message one of each kind will be sufficient.

> > HOW TO: View and Manage Event Logs in Event Viewer in Windows XP

> > http://support.microsoft.com/kb/308427/en-us

> >

> > Please we need just the error messages with Red (X) and don't repeat the

> > error, just one of each kind and post them back in your next post.

> >

> > HTH,

> > nass

> > ---

> > http://www.nasstec.co.uk

> >

> > "Joe" wrote:

> >

> > > I appreciate the tip. However it did not work, I still can't access system

> > > restore under the new profile. It's not even an option in system properties.

> > >

[Guest Joe]

RE: Service Pack 3 Problem

 

I can't run System Restore on either account. The spyware scan did come up

with items that were all removed. Anti-Virus picked something up in my

System Volume Information folder. Still same problem obviously. No errors

in even viewer other than just standard stuff from logging on and off.

HiJack this log has been emailed to you.

 

Thanks!

 

"nass" wrote:

>

>

> Can you log with the old Account and try the System Restore?

> Hopefully not being turned OFF all the way!!

> Did the scan came out clean Joe?

>

> If the above still din't help then I will be happy to help if you send me

> the hijackthis log and also if there is/are any error messages in the Event

> Viewer please let me know Here in this NG first then we can proceed with the

> hijackthis if no error messages been logged into event viewer.

>

> Download Hijackthis and send me the log.

> (http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)

> my address is : to_you_ross(at remove this and repalce with the

> obvious)yahoo.co.uk

> ( _ is underscore)

> HTH.

> nass

> ---

> http://www.nasstec.co.uk

>

> "Joe" wrote:

>

> > That is how you run system restore off the start menu. It won't run, and the

> > option to turn system restore on/off is not available either.

> >

> > "nass" wrote:

> >

> > >

> > > what you mean an option in System properties?

> > > Did you create the new Profile with admin Privileges?

> > >

> > > Click Start >> All programs >> Accessories >> System tools >> System Restore

> > > and pick up a restore point.

> > >

> > > Do you get any error message?

> > > Please send us your Error messages by following the steps below:

> > > Open a Notepad, customize or minimize to the taskbar as you will need it

> > > later for this step to copy the error message on it.

> > > Open a run command and type in:

> > > eventvwr.msc click [OK] you will get the Event viewer control Panel.

> > > click on each of these:

> > > Application

> > > System

> > > Security

> > > Look in the right Pane/window for error message with red (X) or Yellow

> > > exclamation mark /!\ , double click each one to get more info about the

> > > causer.

> > > On the Event error properties message you will see:

> > > Up Arrow

> > > Down arrow

> > > Two pages

> > > Click on the two pages to copy the error message then bring up the Notepad

> > > you opened earlier and right click on the first line and select Paste from

> > > the list, this will paste the error message on a Notepad.

> > > Please don't duplicate the error message one of each kind will be sufficient.

> > > HOW TO: View and Manage Event Logs in Event Viewer in Windows XP

> > > http://support.microsoft.com/kb/308427/en-us

> > >

> > > Please we need just the error messages with Red (X) and don't repeat the

> > > error, just one of each kind and post them back in your next post.

> > >

> > > HTH,

> > > nass

> > > ---

> > > http://www.nasstec.co.uk

> > >

> > > "Joe" wrote:

> > >

> > > > I appreciate the tip. However it did not work, I still can't access system

> > > > restore under the new profile. It's not even an option in system properties.

> > > >

>

[Guest nass]

RE: Service Pack 3 Problem

 

 

 

I will have a look into it and let you know Joe.

nass

 

"Joe" wrote:

> I can't run System Restore on either account. The spyware scan did come up

> with items that were all removed. Anti-Virus picked something up in my

> System Volume Information folder. Still same problem obviously. No errors

> in even viewer other than just standard stuff from logging on and off.

> HiJack this log has been emailed to you.

>

> Thanks!

>

> "nass" wrote:

>

> >

> >

> > Can you log with the old Account and try the System Restore?

> > Hopefully not being turned OFF all the way!!

> > Did the scan came out clean Joe?

> >

> > If the above still din't help then I will be happy to help if you send me

> > the hijackthis log and also if there is/are any error messages in the Event

> > Viewer please let me know Here in this NG first then we can proceed with the

> > hijackthis if no error messages been logged into event viewer.

> >

> > Download Hijackthis and send me the log.

> > (http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)

> > my address is : to_you_ross(at remove this and repalce with the

> > obvious)yahoo.co.uk

> > ( _ is underscore)

> > HTH.

> > nass

> > ---

> > http://www.nasstec.co.uk

> >

> > "Joe" wrote:

> >

> > > That is how you run system restore off the start menu. It won't run, and the

> > > option to turn system restore on/off is not available either.

> > >

> > > "nass" wrote:

> > >

> > > >

> > > > what you mean an option in System properties?

> > > > Did you create the new Profile with admin Privileges?

> > > >

> > > > Click Start >> All programs >> Accessories >> System tools >> System Restore

> > > > and pick up a restore point.

> > > >

> > > > Do you get any error message?

> > > > Please send us your Error messages by following the steps below:

> > > > Open a Notepad, customize or minimize to the taskbar as you will need it

> > > > later for this step to copy the error message on it.

> > > > Open a run command and type in:

> > > > eventvwr.msc click [OK] you will get the Event viewer control Panel.

> > > > click on each of these:

> > > > Application

> > > > System

> > > > Security

> > > > Look in the right Pane/window for error message with red (X) or Yellow

> > > > exclamation mark /!\ , double click each one to get more info about the

> > > > causer.

> > > > On the Event error properties message you will see:

> > > > Up Arrow

> > > > Down arrow

> > > > Two pages

> > > > Click on the two pages to copy the error message then bring up the Notepad

> > > > you opened earlier and right click on the first line and select Paste from

> > > > the list, this will paste the error message on a Notepad.

> > > > Please don't duplicate the error message one of each kind will be sufficient.

> > > > HOW TO: View and Manage Event Logs in Event Viewer in Windows XP

> > > > http://support.microsoft.com/kb/308427/en-us

> > > >

> > > > Please we need just the error messages with Red (X) and don't repeat the

> > > > error, just one of each kind and post them back in your next post.

> > > >

> > > > HTH,

> > > > nass

> > > > ---

> > > > http://www.nasstec.co.uk

> > > >

> > > > "Joe" wrote:

> > > >

> > > > > I appreciate the tip. However it did not work, I still can't access system

> > > > > restore under the new profile. It's not even an option in system properties.

> > > > >

> >