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Outlook Express: "Unable to open the Address Book ..." error


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Guest Robert S
Posted

I've just started getting this error message when I try to open the Address Book in OE. It occurs on all user accounts:

 

Outlook Express: "Unable to open the Address Book. The Address Book may not be installed properly".

 

When I open up a message by double clicking on it I get "There was an error opening this message. An error has occurred" (Mac-like informativeness). I'm still able to view the message in the preview pane. I get the same message when I try to compose a new message.

 

I can locate the Address Book according to its place in the registry, and it opens normally when I double click on it.

 

Can anybody help here?

 

I've just uninstalled Office 2000 and installed Office 2003 - if this helps.

 

--

Robert S <robert.spam.me.senseless@gmail.com>

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Guest Pegasus \(MVP\)
Posted

Re: Outlook Express: "Unable to open the Address Book ..." error

 

See the replies you received to your second identical post on this topic.

Guest PA Bear [MS MVP]
Posted

Re: Outlook Express: "Unable to open the Address Book ..." error

 

cf.

http://groups.google.com/group/microsoft.public.outlookexpress.general/browse_frm/thread/2215ba7f544aa9b0/563543205e1454b7

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

Robert S wrote:

> I've just started getting this error message when I try to open the

> Address

> Book in OE. It occurs on all user accounts:

>

> Outlook Express: "Unable to open the Address Book. The Address Book may

> not

> be installed properly".

>

> When I open up a message by double clicking on it I get "There was an

> error

> opening this message. An error has occurred" (Mac-like informativeness).

> I'm still able to view the message in the preview pane. I get the same

> message when I try to compose a new message.

>

> I can locate the Address Book according to its place in the registry, and

> it opens normally when I double click on it.

>

> Can anybody help here?

>

> I've just uninstalled Office 2000 and installed Office 2003 - if this

> helps.


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