Internet Wont let me into secured sites

[Guest --Ivan--]

Hi..

 

Im running Xp on 2 of my computers and Vista on laptop

 

Ive got on of the Wireless USB Internets sticks with Three..

 

The computer has been working fine and internet but in the last week i cant

get into secured sites im not sure why, i have not done anything to it..

 

I cant get into my bank accounts online or hotmail or ebay and stuff like

that every other site works fast and good except sites like those..

 

I allready checked and made sure i have enables SSL and TSl in internet

connections not sure why this keeps happening.. doesnt matter which on of the

computer i put the stick in i cant access those sites... any suggestion what

the problem could be..

It was all working fine 2 weeks ago..

 

Any help would be great

thank you in advance..

[Guest PA Bear [MS MVP]]

Re: Internet Wont let me into secured sites

 

Please repost to this IE-specific newsgroup:

http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

==

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

 

--Ivan-- wrote:

> Hi..

>

> Im running Xp on 2 of my computers and Vista on laptop

>

> Ive got on of the Wireless USB Internets sticks with Three..

>

> The computer has been working fine and internet but in the last week i

> cant

> get into secured sites im not sure why, i have not done anything to it..

>

> I cant get into my bank accounts online or hotmail or ebay and stuff like

> that every other site works fast and good except sites like those..

>

> I allready checked and made sure i have enables SSL and TSl in internet

> connections not sure why this keeps happening.. doesnt matter which on of

> the computer i put the stick in i cant access those sites... any

> suggestion

> what the problem could be..

> It was all working fine 2 weeks ago..

>

> Any help would be great

> thank you in advance..

[Guest pip22]

Re: Internet Wont let me into secured sites

 

 

Internet Explorer Cannot Connect to Secure Web Sites ---> There are a

number of possible causes, which in turn have 7 suggested fixes. You can

test your ability to connect to SSL sites using these SSL tests:

 

Microsoft or Ebay

 

If you get the "page cannot be displayed" then I'm afraid you can't

access SSL sites.

An example of this picture can be found here!

 

Here are the steps that you should try to fix your "secure sites

problem".

 

Verify that Internet Explorer Is Using 128-Bit Encryption:

 

•In Internet Explorer, on the Help menu, click About Internet Explorer

 

•The level of encryption on your computer appears next to the words

Cipher Strength.

•Verify that the Cipher Strength value appears as 128-bit

•If the Cipher Strength is anything less then 128-bit, download the

"Explorer Internet High Encryption Pack" to your computer's hard disk,

and then install it.

 

Delete Temporary Internet Files

•There's also a possibility of some corrupted files in your Temporary

Internet Files (TIF) storage. You should clear these

•In Internet Explorer, on the Tools menu, click Internet Options, and

select the General tab

•Under Temporary Internet files, click Delete Files, and click OK when

you are prompted to confirm the deletion

 

Configure Security settings for the Trusted sites zone in Internet

Explorer:

•In Internet Explorer, on the Tools menu, click Internet Options, and

select the Security tab

•Select Trusted sites, and then click Default Level

•Add the secure Web site you are trying to access to the Trusted sites

zone. To do so, click Sites, type the address (URL) of the site in the

Add this Web site to the zone box

•Click Add, click OK, and then click Apply

 

Clear the Secure Sockets Layer (SSL) slate and AutoComplete history:

•In Internet Explorer, on the Tools menu, click Internet Options, and

select the Content tab

•Under Certificates, click Clear SSL State

•Click OK when you receive the message that the SSL cache was

successfully cleared

•Under Personal information, click AutoComplete

•Under Clear AutoComplete history, click Clear Forms. Click OK when you

are prompted to confirm the operation.

Verify that Internet Explorer is configured to use SSL 2.0 and SSL 3.0

 

•In Internet Explorer, click on the Tools menu, click Internet Options,

and select the Advanced tab

•In the Settings box, under the Security header, click to select the

Use SSL 2.0 and Use SSL 3.0 check boxes (if they are not already

selected), and then click OK

 

Verify that the Date and Time Settings on Your Computer Are Correct:

•Because SSL certificates have an expiration date, if the date on your

computer isn't correct, it may prevent you from connecting to secure

sites.

•To verify that your computer is configured with the correct date and

time settings

•Click Start > click Control Panel

•Click Date, Time, Language, and Regional Options, and then click Date

and Time

•Select the Date & Time tab

•Check to make sure that the date and time settings are configured to

use the current date and time, and then click OK

 

Check the file integrity of the IE and Outlook:

•Click Start>Run> "sfc /scannow" (without quotes) It might ask for the

Windows CD to upload the corrupted files

•Click Start>Run> regsvr32 softpub.dll (without quotes) and wait for

the OK message; then try again.

 

If none of the above helps, Norton Antivirus has been known to cause

the problem. Uninstall it if this is what you have. Try a secure site.

If all is now ok install a different antivirus. Free ones here:

 

AVG Free: 'AVG Free - Download antivirus and antispyware software for

Windows XP and Vista' (http://free.avg.com/)

 

Avast: 'FREE avast! antivirus 4.x Home Edition, anti-spyware &

anti-rootkit for Windows' (http://www.avast.com/eng/avast_4_home.html)

[Guest PA Bear [MS MVP]]

Re: Internet Wont let me into secured sites

 

[And you're replying to...?]

 

pip22 wrote:

> Internet Explorer Cannot Connect to Secure Web Sites ---> There are a

> number of possible causes, which in turn have 7 suggested fixes. You can

> test your ability to connect to SSL sites using these SSL tests:

>

> Microsoft or Ebay

>

> If you get the "page cannot be displayed" then I'm afraid you can't

> access SSL sites.

> An example of this picture can be found here!

>

> Here are the steps that you should try to fix your "secure sites

> problem".

>

> Verify that Internet Explorer Is Using 128-Bit Encryption:

>

> •In Internet Explorer, on the Help menu, click About Internet Explorer

>

> •The level of encryption on your computer appears next to the words

> Cipher Strength.

> •Verify that the Cipher Strength value appears as 128-bit

> •If the Cipher Strength is anything less then 128-bit, download the

> "Explorer Internet High Encryption Pack" to your computer's hard disk,

> and then install it.

>

> Delete Temporary Internet Files

> •There's also a possibility of some corrupted files in your Temporary

> Internet Files (TIF) storage. You should clear these

> •In Internet Explorer, on the Tools menu, click Internet Options, and

> select the General tab

> •Under Temporary Internet files, click Delete Files, and click OK when

> you are prompted to confirm the deletion

>

> Configure Security settings for the Trusted sites zone in Internet

> Explorer:

> •In Internet Explorer, on the Tools menu, click Internet Options, and

> select the Security tab

> •Select Trusted sites, and then click Default Level

> •Add the secure Web site you are trying to access to the Trusted sites

> zone. To do so, click Sites, type the address (URL) of the site in the

> Add this Web site to the zone box

> •Click Add, click OK, and then click Apply

>

> Clear the Secure Sockets Layer (SSL) slate and AutoComplete history:

> •In Internet Explorer, on the Tools menu, click Internet Options, and

> select the Content tab

> •Under Certificates, click Clear SSL State

> •Click OK when you receive the message that the SSL cache was

> successfully cleared

> •Under Personal information, click AutoComplete

> •Under Clear AutoComplete history, click Clear Forms. Click OK when you

> are prompted to confirm the operation.

> Verify that Internet Explorer is configured to use SSL 2.0 and SSL 3.0

>

> •In Internet Explorer, click on the Tools menu, click Internet Options,

> and select the Advanced tab

> •In the Settings box, under the Security header, click to select the

> Use SSL 2.0 and Use SSL 3.0 check boxes (if they are not already

> selected), and then click OK

>

> Verify that the Date and Time Settings on Your Computer Are Correct:

> •Because SSL certificates have an expiration date, if the date on your

> computer isn't correct, it may prevent you from connecting to secure

> sites.

> •To verify that your computer is configured with the correct date and

> time settings

> •Click Start > click Control Panel

> •Click Date, Time, Language, and Regional Options, and then click Date

> and Time

> •Select the Date & Time tab

> •Check to make sure that the date and time settings are configured to

> use the current date and time, and then click OK

>

> Check the file integrity of the IE and Outlook:

> •Click Start>Run> "sfc /scannow" (without quotes) It might ask for the

> Windows CD to upload the corrupted files

> •Click Start>Run> regsvr32 softpub.dll (without quotes) and wait for

> the OK message; then try again.

>

> If none of the above helps, Norton Antivirus has been known to cause

> the problem. Uninstall it if this is what you have. Try a secure site.

> If all is now ok install a different antivirus. Free ones here:

>

> AVG Free: 'AVG Free - Download antivirus and antispyware software for

> Windows XP and Vista' (http://free.avg.com/)

>

> Avast: 'FREE avast! antivirus 4.x Home Edition, anti-spyware &

> anti-rootkit for Windows' (http://www.avast.com/eng/avast_4_home.html)