XP Service Pack 3 causes my Office to stop working well

[Guest Big Daddy]

I have Office XP 2002 Service Pack 3. My automatic updates for

Windows XP has recently tried to install Windows XP SP 3. But after

it installs (and I reboot of course), then my Office applications

don't work very well. This applies to both Word and Excel, where they

take a long time to start. When I try to start one of them, it takes

about a minute instead of a few seconds like it used to. I have tried

installing the SP3 three separate times, each time rolling it back

when it caused the problem. I know it wasn't a fluke since it did the

same thing all three times. So now I have turned off my automatic

updates, since the slow starting Office applications is not

acceptable.

 

Any ideas? Thanks in advance,

John

[Guest Mick Murphy]

RE: XP Service Pack 3 causes my Office to stop working well

 

https://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid

 

You can try the above for free MS Support for XP SP3.

 

--

Mad Mike

 

 

"Big Daddy" wrote:

> I have Office XP 2002 Service Pack 3. My automatic updates for

> Windows XP has recently tried to install Windows XP SP 3. But after

> it installs (and I reboot of course), then my Office applications

> don't work very well. This applies to both Word and Excel, where they

> take a long time to start. When I try to start one of them, it takes

> about a minute instead of a few seconds like it used to. I have tried

> installing the SP3 three separate times, each time rolling it back

> when it caused the problem. I know it wasn't a fluke since it did the

> same thing all three times. So now I have turned off my automatic

> updates, since the slow starting Office applications is not

> acceptable.

>

> Any ideas? Thanks in advance,

> John

>

[Guest PA Bear [MS MVP]]

Re: XP Service Pack 3 causes my Office to stop working well

 

Do NOT use System Restore to do a roll-back! If you want to remove WinXP

SP3, use Add/Remove Programs.

 

You might try running Disk Cleanup and then an Office Repair.

 

Free unlimited installation and compatibility support is available for

Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and

e-mail support is available only in the United States and Canada. Go to

http://support.microsoft.com/oas/default.aspx?gprid=1173 | select "Windows

XP" then select "Windows XP Service Pack 3"

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

Big Daddy wrote:

> I have Office XP 2002 Service Pack 3. My automatic updates for

> Windows XP has recently tried to install Windows XP SP 3. But after

> it installs (and I reboot of course), then my Office applications

> don't work very well. This applies to both Word and Excel, where they

> take a long time to start. When I try to start one of them, it takes

> about a minute instead of a few seconds like it used to. I have tried

> installing the SP3 three separate times, each time rolling it back

> when it caused the problem. I know it wasn't a fluke since it did the

> same thing all three times. So now I have turned off my automatic

> updates, since the slow starting Office applications is not

> acceptable.

[Guest Big Daddy]

Re: XP Service Pack 3 causes my Office to stop working well

 

On Sep 27, 1:44 am, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

> Do NOT use System Restore to do a roll-back!  If you want to remove WinXP

> SP3, use Add/Remove Programs.

>

> You might try running Disk Cleanup and then an Office Repair.

>

> Free unlimited installation and compatibility support is available for

> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and

> e-mail support is available only in the United States and Canada.  Go tohttp://support.microsoft.com/oas/default.aspx?gprid=1173| select "Windows

> XP" then select "Windows XP Service Pack 3"

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Adminhttp://aumha.net

> DTS-Lhttp://dts-l.net/

>

 

I have started a request with MS using the link you mentioned. Why is

it bad to roll back SP3 with System Restore?

thanks

John

[Guest PA Bear [MS MVP]]

Re: XP Service Pack 3 causes my Office to stop working well

 

Big Daddy wrote:

<paste>

>> I have Office XP 2002 Service Pack 3. My automatic updates for

>> Windows XP has recently tried to install Windows XP SP 3. But after

>> it installs (and I reboot of course), then my Office applications

>> don't work very well. This applies to both Word and Excel, where they

>> take a long time to start. When I try to start one of them, it takes

>> about a minute instead of a few seconds like it used to. I have tried

>> installing the SP3 three separate times, each time rolling it back

>> when it caused the problem. I know it wasn't a fluke since it did the

>> same thing all three times. So now I have turned off my automatic

>> updates, since the slow starting Office applications is not

>> acceptable.

</paste>

> "PA Bear [MS MVP]"wrote:

>> Do NOT use System Restore to do a roll-back! If you want to remove WinXP

>> SP3, use Add/Remove Programs.

>>

>> You might try running Disk Cleanup and then an Office Repair.

>>

>> Free unlimited installation and compatibility support is available for

>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and

>> e-mail support is available only in the United States and Canada. Go

>> tohttp://support.microsoft.com/oas/default.aspx?gprid=1173| select

>> "Windows XP" then select "Windows XP Service Pack 3"

>

> I have started a request with MS using the link you mentioned. Why is

> it bad to roll back SP3 with System Restore?

 

System Restore is neither a "roll back" utility nor a system state saver.

It covers only a limited area of Folders, and within them, only a very

limited set of files. See http://bertk.mvps.org/html/filesfolders.html

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

[Guest Big Daddy]

Re: XP Service Pack 3 causes my Office to stop working well

 

An update on my situation: MS has tried to fix it but hasn't been able

to. They had me create another login user profile, and when I logged

in with the new user, I no longer had the problem. So their solution

is: the old profile is corrupted and I should just use the new one.

But I don't want to spend the hours it would take getting a new

profile all set up like I want. Maybe MS should offer a way to copy

all settings to a new profile. Is there any utility to do this?

thanks

[Guest Chuck]

Re: XP Service Pack 3 causes my Office to stop working well

 

The problem is that the "bad" gets copied as well as the "good".

 

"Big Daddy" <johngilmer@yahoo.com> wrote in message

news:1828f8d6-885e-4c8b-8660-858cb3021df3@f63g2000hsf.googlegroups.com...

> An update on my situation: MS has tried to fix it but hasn't been able

> to. They had me create another login user profile, and when I logged

> in with the new user, I no longer had the problem. So their solution

> is: the old profile is corrupted and I should just use the new one.

> But I don't want to spend the hours it would take getting a new

> profile all set up like I want. Maybe MS should offer a way to copy

> all settings to a new profile. Is there any utility to do this?

> thanks