Guest Big Daddy Posted September 27, 2008 Posted September 27, 2008 I have Office XP 2002 Service Pack 3. My automatic updates for Windows XP has recently tried to install Windows XP SP 3. But after it installs (and I reboot of course), then my Office applications don't work very well. This applies to both Word and Excel, where they take a long time to start. When I try to start one of them, it takes about a minute instead of a few seconds like it used to. I have tried installing the SP3 three separate times, each time rolling it back when it caused the problem. I know it wasn't a fluke since it did the same thing all three times. So now I have turned off my automatic updates, since the slow starting Office applications is not acceptable. Any ideas? Thanks in advance, John
Guest Mick Murphy Posted September 27, 2008 Posted September 27, 2008 RE: XP Service Pack 3 causes my Office to stop working well https://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid You can try the above for free MS Support for XP SP3. -- Mad Mike "Big Daddy" wrote: > I have Office XP 2002 Service Pack 3. My automatic updates for > Windows XP has recently tried to install Windows XP SP 3. But after > it installs (and I reboot of course), then my Office applications > don't work very well. This applies to both Word and Excel, where they > take a long time to start. When I try to start one of them, it takes > about a minute instead of a few seconds like it used to. I have tried > installing the SP3 three separate times, each time rolling it back > when it caused the problem. I know it wasn't a fluke since it did the > same thing all three times. So now I have turned off my automatic > updates, since the slow starting Office applications is not > acceptable. > > Any ideas? Thanks in advance, > John >
Guest PA Bear [MS MVP] Posted September 27, 2008 Posted September 27, 2008 Re: XP Service Pack 3 causes my Office to stop working well Do NOT use System Restore to do a roll-back! If you want to remove WinXP SP3, use Add/Remove Programs. You might try running Disk Cleanup and then an Office Repair. Free unlimited installation and compatibility support is available for Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and e-mail support is available only in the United States and Canada. Go to http://support.microsoft.com/oas/default.aspx?gprid=1173 | select "Windows XP" then select "Windows XP Service Pack 3" -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Big Daddy wrote: > I have Office XP 2002 Service Pack 3. My automatic updates for > Windows XP has recently tried to install Windows XP SP 3. But after > it installs (and I reboot of course), then my Office applications > don't work very well. This applies to both Word and Excel, where they > take a long time to start. When I try to start one of them, it takes > about a minute instead of a few seconds like it used to. I have tried > installing the SP3 three separate times, each time rolling it back > when it caused the problem. I know it wasn't a fluke since it did the > same thing all three times. So now I have turned off my automatic > updates, since the slow starting Office applications is not > acceptable.
Guest Big Daddy Posted September 28, 2008 Posted September 28, 2008 Re: XP Service Pack 3 causes my Office to stop working well On Sep 27, 1:44 am, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote: > Do NOT use System Restore to do a roll-back! If you want to remove WinXP > SP3, use Add/Remove Programs. > > You might try running Disk Cleanup and then an Office Repair. > > Free unlimited installation and compatibility support is available for > Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and > e-mail support is available only in the United States and Canada. Go tohttp://support.microsoft.com/oas/default.aspx?gprid=1173| select "Windows > XP" then select "Windows XP Service Pack 3" > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Adminhttp://aumha.net > DTS-Lhttp://dts-l.net/ > I have started a request with MS using the link you mentioned. Why is it bad to roll back SP3 with System Restore? thanks John
Guest PA Bear [MS MVP] Posted September 28, 2008 Posted September 28, 2008 Re: XP Service Pack 3 causes my Office to stop working well Big Daddy wrote: <paste> >> I have Office XP 2002 Service Pack 3. My automatic updates for >> Windows XP has recently tried to install Windows XP SP 3. But after >> it installs (and I reboot of course), then my Office applications >> don't work very well. This applies to both Word and Excel, where they >> take a long time to start. When I try to start one of them, it takes >> about a minute instead of a few seconds like it used to. I have tried >> installing the SP3 three separate times, each time rolling it back >> when it caused the problem. I know it wasn't a fluke since it did the >> same thing all three times. So now I have turned off my automatic >> updates, since the slow starting Office applications is not >> acceptable. </paste> > "PA Bear [MS MVP]"wrote: >> Do NOT use System Restore to do a roll-back! If you want to remove WinXP >> SP3, use Add/Remove Programs. >> >> You might try running Disk Cleanup and then an Office Repair. >> >> Free unlimited installation and compatibility support is available for >> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and >> e-mail support is available only in the United States and Canada. Go >> tohttp://support.microsoft.com/oas/default.aspx?gprid=1173| select >> "Windows XP" then select "Windows XP Service Pack 3" > > I have started a request with MS using the link you mentioned. Why is > it bad to roll back SP3 with System Restore? System Restore is neither a "roll back" utility nor a system state saver. It covers only a limited area of Folders, and within them, only a very limited set of files. See http://bertk.mvps.org/html/filesfolders.html -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/
Guest Big Daddy Posted October 10, 2008 Posted October 10, 2008 Re: XP Service Pack 3 causes my Office to stop working well An update on my situation: MS has tried to fix it but hasn't been able to. They had me create another login user profile, and when I logged in with the new user, I no longer had the problem. So their solution is: the old profile is corrupted and I should just use the new one. But I don't want to spend the hours it would take getting a new profile all set up like I want. Maybe MS should offer a way to copy all settings to a new profile. Is there any utility to do this? thanks
Guest Chuck Posted October 10, 2008 Posted October 10, 2008 Re: XP Service Pack 3 causes my Office to stop working well The problem is that the "bad" gets copied as well as the "good". "Big Daddy" <johngilmer@yahoo.com> wrote in message news:1828f8d6-885e-4c8b-8660-858cb3021df3@f63g2000hsf.googlegroups.com... > An update on my situation: MS has tried to fix it but hasn't been able > to. They had me create another login user profile, and when I logged > in with the new user, I no longer had the problem. So their solution > is: the old profile is corrupted and I should just use the new one. > But I don't want to spend the hours it would take getting a new > profile all set up like I want. Maybe MS should offer a way to copy > all settings to a new profile. Is there any utility to do this? > thanks
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