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How to Unlock or Gain Access to Local Drive Files

Guest Jessica DB

By Guest Jessica DB
in Operating Systems Help & Support

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Guest Jessica DB

Guest Jessica DB

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Hi,I changed the computer name of the Admin Account and then restarted when the prompt asked. I originally created the account with windows account assigned to me by my job I have just changed,, although I was the one to purchase the computer ( I know, not the brightest idea). At the time of changing the computer name I did not recall that I had done so, even if I had, I would not have had the hindsight to realize what it would cause. So, now I cannot access/log in to the laptop. It asks for a Recovery Key ID. I cannot add an administrator to the laptop via the command prompt. The BitLocker st

 

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