PC Self Reboots on ScreenSaver Activation

[Guest BCITStudent]

Hello:

 

Have a Windows XP SP3 PC which automatically restarts when the screensaver

activates after 10 minutes. If the PC is locked manually, the PC doesn't

restart. Details include:

 

1) Win XP Professional SP3

2) Manufactured by Lenovo

3) 2660 MHz Processor

4) BIOS: Lenovo 2RKT44AUS 4/29/08

5) Total Physical Memory 2,048 MB

6) Available Physical Memory 1.48 GB

7) Available Virtual Memory 2 GB

8) Available Virtual Memory 1.96 GB

9) Page File Space 2.57 GB

10) PC is joined to a domain

11) PC is brand new

 

TROUBLESHOOTING STEPS

 

1) I unchecked "Automatically restart" option in startup and recovery.

After screensaver activates, now receive blue screen with

PAGE_FAULT_IN_NONPAGED_AREA message "Problem caused by file: win32k.sys"

 

2) Attempted to recreate issue in SAFE MODE. Problem did not replicate

 

Any suggestions to resolve this annoying issue would be tremendously

appreciated

 

Regards,

 

Bob

[Guest ShadowTek]

Re: PC Self Reboots on ScreenSaver Activation

 

=?Utf-8?B?QkNJVFN0dWRlbnQ=?= <BCITStudent@discussions.microsoft.com>

wrote in news:0E79E9B8-10DB-4CF1-BDC6-83F61A5D4A9E@microsoft.com:

> Hello:

>

> Have a Windows XP SP3 PC which automatically restarts when the

> screensaver activates after 10 minutes. If the PC is locked manually,

> the PC doesn't restart. Details include:

>

> 1) Win XP Professional SP3

> 2) Manufactured by Lenovo

> 3) 2660 MHz Processor

> 4) BIOS: Lenovo 2RKT44AUS 4/29/08

> 5) Total Physical Memory 2,048 MB

> 6) Available Physical Memory 1.48 GB

> 7) Available Virtual Memory 2 GB

> 8) Available Virtual Memory 1.96 GB

> 9) Page File Space 2.57 GB

> 10) PC is joined to a domain

> 11) PC is brand new

>

> TROUBLESHOOTING STEPS

>

> 1) I unchecked "Automatically restart" option in startup and recovery.

> After screensaver activates, now receive blue screen with

> PAGE_FAULT_IN_NONPAGED_AREA message "Problem caused by file:

> win32k.sys"

>

> 2) Attempted to recreate issue in SAFE MODE. Problem did not

> replicate

>

> Any suggestions to resolve this annoying issue would be tremendously

> appreciated

>

> Regards,

>

> Bob

 

Have you updated your graphics drivers?

[Guest BCITStudent]

Re: PC Self Reboots on ScreenSaver Activation

 

The PC had an external video card installed specifically for the AUTOCAD, and

installed the driver that came with the card. I will update the driver and

let you know. Many thanks,

 

"ShadowTek" wrote:

> =?Utf-8?B?QkNJVFN0dWRlbnQ=?= <BCITStudent@discussions.microsoft.com>

> wrote in news:0E79E9B8-10DB-4CF1-BDC6-83F61A5D4A9E@microsoft.com:

>

> > Hello:

> >

> > Have a Windows XP SP3 PC which automatically restarts when the

> > screensaver activates after 10 minutes. If the PC is locked manually,

> > the PC doesn't restart. Details include:

> >

> > 1) Win XP Professional SP3

> > 2) Manufactured by Lenovo

> > 3) 2660 MHz Processor

> > 4) BIOS: Lenovo 2RKT44AUS 4/29/08

> > 5) Total Physical Memory 2,048 MB

> > 6) Available Physical Memory 1.48 GB

> > 7) Available Virtual Memory 2 GB

> > 8) Available Virtual Memory 1.96 GB

> > 9) Page File Space 2.57 GB

> > 10) PC is joined to a domain

> > 11) PC is brand new

> >

> > TROUBLESHOOTING STEPS

> >

> > 1) I unchecked "Automatically restart" option in startup and recovery.

> > After screensaver activates, now receive blue screen with

> > PAGE_FAULT_IN_NONPAGED_AREA message "Problem caused by file:

> > win32k.sys"

> >

> > 2) Attempted to recreate issue in SAFE MODE. Problem did not

> > replicate

> >

> > Any suggestions to resolve this annoying issue would be tremendously

> > appreciated

> >

> > Regards,

> >

> > Bob

>

> Have you updated your graphics drivers?

>