USB problems with SP3

[Guest Andrew S.]

I recently installed SP3 on my laptop and desktop computers. Since then, I

can not plug my iPod into either computer. I receive a "power surge on USB

port" error message.

 

Any ideas? Do I need new USB drivers? Should I go back to SP2 (my iPod

worked fine with SP2)? Thank you.

[Guest Xandros]

Re: USB problems with SP3

 

This might be a work a round http://support.microsoft.com/kb/934644

 

--

 

Xandros

 

 

"Andrew S." <Andrew S.@discussions.microsoft.com> wrote in message

news:0478E4BE-5A51-47AD-BED5-E325C16BBEB2@microsoft.com...

>I recently installed SP3 on my laptop and desktop computers. Since then, I

> can not plug my iPod into either computer. I receive a "power surge on

> USB

> port" error message.

>

> Any ideas? Do I need new USB drivers? Should I go back to SP2 (my iPod

> worked fine with SP2)? Thank you.

[Guest Thee Chicago Wolf]

Re: USB problems with SP3

 

>I recently installed SP3 on my laptop and desktop computers. Since then, I

>can not plug my iPod into either computer. I receive a "power surge on USB

>port" error message.

>

>Any ideas? Do I need new USB drivers? Should I go back to SP2 (my iPod

>worked fine with SP2)? Thank you.

 

How new is your laptop? Did you ever install the Intel Chipset

software?

 

- Thee Chicago Wolf

[Guest Andrew S.]

Re: USB problems with SP3

 

Both the laptop and the desktop are four years old. I never installed

chipset software. When they were running SP2, I did not have any issues with

the USB's and my iPod.

 

Xandros - thanks for the link. What is it?

 

 

"Thee Chicago Wolf" wrote:

> >I recently installed SP3 on my laptop and desktop computers. Since then, I

> >can not plug my iPod into either computer. I receive a "power surge on USB

> >port" error message.

> >

> >Any ideas? Do I need new USB drivers? Should I go back to SP2 (my iPod

> >worked fine with SP2)? Thank you.

>

> How new is your laptop? Did you ever install the Intel Chipset

> software?

>

> - Thee Chicago Wolf

>

[Guest R. McCarty]

Re: USB problems with SP3

 

Any electrical device when first powered on experiences what is called

an "Inrush Current". This is a momentary spike that levels out. If your

PC's are four years old they both should have USB-2 and USB-1(.1)

controllers and hubs. Each controller and it's associated Hub(s) have a

bandwidth and power limitation. Hubs are limited to 500 mA's, it's this

value you're exceeding. What is important to know is whether the iPods

are USB2 or USB1 type devices. Also if they are USB-1 then you may

be able to re-allocate the loading of Hubs by moving other USB devices

to another USB Hub. This requires determining how USB devices are

connected with Device Manager and an alternate view. (Devices by

Connection, and expanding the Computer driver to reveal the PCI Bus,

then the USB Controller(s).

 

As to why this shows up after applying SP3, it's probably the drivers

for the system level USB components.

 

"Andrew S." <AndrewS@discussions.microsoft.com> wrote in message

news:52DC41FB-0EBB-4238-8B42-D86AB307595F@microsoft.com...

> Both the laptop and the desktop are four years old. I never installed

> chipset software. When they were running SP2, I did not have any issues

> with

> the USB's and my iPod.

>

> Xandros - thanks for the link. What is it?

>

>

> "Thee Chicago Wolf" wrote:

>

>> >I recently installed SP3 on my laptop and desktop computers. Since

>> >then, I

>> >can not plug my iPod into either computer. I receive a "power surge on

>> >USB

>> >port" error message.

>> >

>> >Any ideas? Do I need new USB drivers? Should I go back to SP2 (my iPod

>> >worked fine with SP2)? Thank you.

>>

>> How new is your laptop? Did you ever install the Intel Chipset

>> software?

>>

>> - Thee Chicago Wolf

>>

[Guest Thee Chicago Wolf]

Re: USB problems with SP3

 

>Both the laptop and the desktop are four years old. I never installed

>chipset software. When they were running SP2, I did not have any issues with

>the USB's and my iPod.

 

I have been seeing this issue on Dells that had never had the Chipset

Software installed, were on SP2 with USB working fine, and with SP3,

any USB device plugged in blue screens or errors. Installing the Intel

Chipset Software fixed it. Give it a shot:

http://downloadcenter.intel.com/filter_results.aspx?strTypes=all&ProductID=816&OSFullName=Windows*+XP+Professional&lang=eng&strOSs=44&submit=Go%21

 

You'll want to download the one that says: "INF Update Utility - Zip

Format"

 

- Thee Chicago Wolf

[Guest Andrew S.]

Re: USB problems with SP3

 

Wolf-

 

Installed the software you linked, but after rebooting, got the same message

when I plugged my iPod in.

 

Any other ideas?

 

 

"Thee Chicago Wolf" wrote:

> >Both the laptop and the desktop are four years old. I never installed

> >chipset software. When they were running SP2, I did not have any issues with

> >the USB's and my iPod.

>

> I have been seeing this issue on Dells that had never had the Chipset

> Software installed, were on SP2 with USB working fine, and with SP3,

> any USB device plugged in blue screens or errors. Installing the Intel

> Chipset Software fixed it. Give it a shot:

> http://downloadcenter.intel.com/filter_results.aspx?strTypes=all&ProductID=816&OSFullName=Windows*+XP+Professional&lang=eng&strOSs=44&submit=Go%21

>

> You'll want to download the one that says: "INF Update Utility - Zip

> Format"

>

> - Thee Chicago Wolf

>

[Guest Thee Chicago Wolf]

Re: USB problems with SP3

 

>Installed the software you linked, but after rebooting, got the same message

>when I plugged my iPod in.

>

>Any other ideas?

 

Sure. By chance, this is not the error you're seeing, is it?

http://support.microsoft.com/kb/945436

 

It's one of a few USB-related patched released after SP3 was

finalized. At the top of the page click view and request hotfix. Grab

it and see if it helps any.

 

- Thee Chicago Wolf

[Guest Andrew S.]

Re: USB problems with SP3

 

Hey everyone - thanks very much for your suggestions. I appreciate the help!

 

I went by the Apple store today, and they got the same error as I did at

home. They swapped out my USB cable, and it works fine now.

 

Andrew

 

"Thee Chicago Wolf" wrote:

> >Installed the software you linked, but after rebooting, got the same message

> >when I plugged my iPod in.

> >

> >Any other ideas?

>

> Sure. By chance, this is not the error you're seeing, is it?

> http://support.microsoft.com/kb/945436

>

> It's one of a few USB-related patched released after SP3 was

> finalized. At the top of the page click view and request hotfix. Grab

> it and see if it helps any.

>

> - Thee Chicago Wolf

>

[Guest Thee Chicago Wolf]

Re: USB problems with SP3

 

>Hey everyone - thanks very much for your suggestions. I appreciate the help!

>

>I went by the Apple store today, and they got the same error as I did at

>home. They swapped out my USB cable, and it works fine now.

 

Ha! I didn't think about the cable.

 

- Thee Chicago Wolf