Guest Richard Posted September 30, 2008 Posted September 30, 2008 A colleague of mine made the mistake of letting his secretary stick her memory stick into his laptop's USB port. Totally shagged! So I managed to get it to connect to the internet again, installed the latest version of AVG Internet Security, BUT ..... some major problems remain. Please do NOT answer, unless you have a known solution .... I do NOT want "have you tried...." or "I think this may help...." type responses. Many thanks in advance for your understanding this. FYI, the lapton is running XP sp 2. The problems left are:- 1. Clicking on drive name (or even right clicking) does not open/explore the drive . Instead I get the "Open with" window. What options do I need in which windows in Tools->Folder Options->[File Types] tab? I can find the "Drive" entry in the list of types, but don't know how to set up the "Opens with" (greyed out) 2. Before it was given to me, some w*nker had a go at the laptop, and *partially* installed a Document Viewer program (might be windows doc viewer). Every time the pc is started, I get a series of windows where Installer is trying to ask for a CD-Rom to complete the installation. It takes me three goes to cancel this. BUT ..... it is also giving me errors that an Installation is in progress, and prevents me from uninstallating other programs. How do I force the completion/abortion of the Document Viewer? (No, I don't have the CD and can't get it). 3. Also someone managed to partially remove some previously installed software. eg. {Active Desktop Calender 6.5} These applications still appear in the Add or Remove Programs list, but cannot be removed because I get error with a .dat or other uninstall file type not found. The program files seem to have gone, so how do I force removal of the entry in the installed programs list? 4. every 30 secs or so, I get "Operating System is trying to establish UDP connection with remote IP address 192.168.0.255 : 137" No matter whether I allow or block it, the query repeats because there's no check-box to apply my response to all subsequent instances. Does anyone have a solution to this? (query is in AVG Internet Security, v8) I've tried adding 192.168.0.255 as a save address in AVG firewall (for all profiles) but this doesn't stop the interruruptions Many thanks in advance Rich
Guest Alias Posted September 30, 2008 Posted September 30, 2008 Re: PROBLEMS with virus riddled laptop Richard wrote: > A colleague of mine made the mistake of letting his secretary stick her > memory stick into his laptop's USB port. > > Totally shagged! So I managed to get it to connect to the internet > again, installed the latest version of AVG Internet Security, BUT ..... > some major problems remain. > > Please do NOT answer, unless you have a known solution .... I do NOT > want "have you tried...." or "I think this may help...." type > responses. Many thanks in advance for your understanding this. > > FYI, the lapton is running XP sp 2. > > The problems left are:- > 1. Clicking on drive name (or even right clicking) does not open/explore > the drive . Instead I get the "Open with" window. > > What options do I need in which windows in Tools->Folder Options->[File > Types] tab? > I can find the "Drive" entry in the list of types, but don't know how to > set up the "Opens with" (greyed out) > > > 2. Before it was given to me, some w*nker had a go at the laptop, and > *partially* installed a Document Viewer program (might be windows doc > viewer). Every time the pc is started, I get a series of windows where > Installer is trying to ask for a CD-Rom to complete the installation. > It takes me three goes to cancel this. > > BUT ..... it is also giving me errors that an Installation is in > progress, and prevents me from uninstallating other programs. > > How do I force the completion/abortion of the Document Viewer? (No, I > don't have the CD and can't get it). > > 3. Also someone managed to partially remove some previously installed > software. eg. {Active Desktop Calender 6.5} These applications still > appear in the Add or Remove Programs list, but cannot be removed because > I get error with a .dat or other uninstall file type not found. > > The program files seem to have gone, so how do I force removal of the > entry in the installed programs list? > > 4. every 30 secs or so, I get "Operating System is trying to establish > UDP connection with remote IP address 192.168.0.255 : 137" No matter > whether I allow or block it, the query repeats because there's no > check-box to apply my response to all subsequent instances. > > Does anyone have a solution to this? (query is in AVG Internet > Security, v8) > > I've tried adding 192.168.0.255 as a save address in AVG firewall (for > all profiles) but this doesn't stop the interruruptions > > Many thanks in advance > Rich > Only sure solution: format the hard drive and reinstall XP. Otherwise, you can chase ghosts all over hell and back and still not know if the computer is vulnerable or not. Another solution is to format the hard drive and install an OS that doesn't have virus or malware problems like Windows does. One such OS is Ubuntu. Check it out at http;//www.ubuntu.com/ It's free and comes with access to over 24,000 free programs. Alias
Guest R. McCarty Posted September 30, 2008 Posted September 30, 2008 Re: PROBLEMS with virus riddled laptop System Restore ? - The more people "Twiddle" with it makes it exponentially harder to repair/undo. Once you get it squared away be sure to thank Larry, Curly & Moe for their help. "Richard" <(none)> wrote in message news:48e26a4f@newsgate.x-privat.org... >A colleague of mine made the mistake of letting his secretary stick her >memory stick into his laptop's USB port. > > Totally shagged! So I managed to get it to connect to the internet again, > installed the latest version of AVG Internet Security, BUT ..... some > major problems remain. > > Please do NOT answer, unless you have a known solution .... I do NOT want > "have you tried...." or "I think this may help...." type responses. Many > thanks in advance for your understanding this. > > FYI, the lapton is running XP sp 2. > > The problems left are:- > 1. Clicking on drive name (or even right clicking) does not open/explore > the drive . Instead I get the "Open with" window. > > What options do I need in which windows in Tools->Folder Options->[File > Types] tab? > I can find the "Drive" entry in the list of types, but don't know how to > set up the "Opens with" (greyed out) > > > 2. Before it was given to me, some w*nker had a go at the laptop, and > *partially* installed a Document Viewer program (might be windows doc > viewer). Every time the pc is started, I get a series of windows where > Installer is trying to ask for a CD-Rom to complete the installation. It > takes me three goes to cancel this. > > BUT ..... it is also giving me errors that an Installation is in progress, > and prevents me from uninstallating other programs. > > How do I force the completion/abortion of the Document Viewer? (No, I > don't have the CD and can't get it). > > 3. Also someone managed to partially remove some previously installed > software. eg. {Active Desktop Calender 6.5} These applications still > appear in the Add or Remove Programs list, but cannot be removed because I > get error with a .dat or other uninstall file type not found. > > The program files seem to have gone, so how do I force removal of the > entry in the installed programs list? > > 4. every 30 secs or so, I get "Operating System is trying to establish UDP > connection with remote IP address 192.168.0.255 : 137" No matter > whether I allow or block it, the query repeats because there's no > check-box to apply my response to all subsequent instances. > > Does anyone have a solution to this? (query is in AVG Internet Security, > v8) > > I've tried adding 192.168.0.255 as a save address in AVG firewall (for all > profiles) but this doesn't stop the interruruptions > > Many thanks in advance > Rich >
Guest duke Posted September 30, 2008 Posted September 30, 2008 Re: PROBLEMS with virus riddled laptop On Sep 30, 12:04 pm, "Richard" <(none)> wrote: > A colleague of mine made the mistake of letting his secretary stick her > memory stick into his laptop's USB port. > > Totally shagged! So I managed to get it to connect to the internet again, > installed the latest version of AVG Internet Security, BUT ..... some major > problems remain. > > Please do NOT answer, unless you have a known solution .... I do NOT want > "have you tried...." or "I think this may help...." type responses. Many > thanks in advance for your understanding this. > > FYI, the lapton is running XP sp 2. > > The problems left are:- > 1. Clicking on drive name (or even right clicking) does not open/explore the > drive . Instead I get the "Open with" window. > > What options do I need in which windows in Tools->Folder Options->[File > Types] tab? > I can find the "Drive" entry in the list of types, but don't know how to set > up the "Opens with" (greyed out) > > 2. Before it was given to me, some w*nker had a go at the laptop, and > *partially* installed a Document Viewer program (might be windows doc > viewer). Every time the pc is started, I get a series of windows where > Installer is trying to ask for a CD-Rom to complete the installation. It > takes me three goes to cancel this. > > BUT ..... it is also giving me errors that an Installation is in progress, > and prevents me from uninstallating other programs. > > How do I force the completion/abortion of the Document Viewer? (No, I don't > have the CD and can't get it). > > 3. Also someone managed to partially remove some previously installed > software. eg. {Active Desktop Calender 6.5} These applications still > appear in the Add or Remove Programs list, but cannot be removed because I > get error with a .dat or other uninstall file type not found. > > The program files seem to have gone, so how do I force removal of the entry > in the installed programs list? > > 4. every 30 secs or so, I get "Operating System is trying to establish UDP > connection with remote IP address 192.168.0.255 : 137" No matter whether > I allow or block it, the query repeats because there's no check-box to apply > my response to all subsequent instances. > > Does anyone have a solution to this? (query is in AVG Internet Security, > v8) > > I've tried adding 192.168.0.255 as a save address in AVG firewall (for all > profiles) but this doesn't stop the interruruptions > > Many thanks in advance > Rich If you are not willing to participate in a 2 way dialog, then the only sure fire way to get the problem fixed as "Alias" suggested is to format the hard drive and reinstall the OS.
Guest Mike Hall - MVP Posted September 30, 2008 Posted September 30, 2008 Re: PROBLEMS with virus riddled laptop "Richard" <(none)> wrote in message news:48e26a4f@newsgate.x-privat.org... >A colleague of mine made the mistake of letting his secretary stick her >memory stick into his laptop's USB port. > > Totally shagged! So I managed to get it to connect to the internet again, > installed the latest version of AVG Internet Security, BUT ..... some > major problems remain. > > Please do NOT answer, unless you have a known solution .... I do NOT want > "have you tried...." or "I think this may help...." type responses. Many > thanks in advance for your understanding this. > > FYI, the lapton is running XP sp 2. > > The problems left are:- > 1. Clicking on drive name (or even right clicking) does not open/explore > the drive . Instead I get the "Open with" window. > > What options do I need in which windows in Tools->Folder Options->[File > Types] tab? > I can find the "Drive" entry in the list of types, but don't know how to > set up the "Opens with" (greyed out) > > > 2. Before it was given to me, some w*nker had a go at the laptop, and > *partially* installed a Document Viewer program (might be windows doc > viewer). Every time the pc is started, I get a series of windows where > Installer is trying to ask for a CD-Rom to complete the installation. It > takes me three goes to cancel this. > > BUT ..... it is also giving me errors that an Installation is in progress, > and prevents me from uninstallating other programs. > > How do I force the completion/abortion of the Document Viewer? (No, I > don't have the CD and can't get it). > > 3. Also someone managed to partially remove some previously installed > software. eg. {Active Desktop Calender 6.5} These applications still > appear in the Add or Remove Programs list, but cannot be removed because I > get error with a .dat or other uninstall file type not found. > > The program files seem to have gone, so how do I force removal of the > entry in the installed programs list? > > 4. every 30 secs or so, I get "Operating System is trying to establish UDP > connection with remote IP address 192.168.0.255 : 137" No matter > whether I allow or block it, the query repeats because there's no > check-box to apply my response to all subsequent instances. > > Does anyone have a solution to this? (query is in AVG Internet Security, > v8) > > I've tried adding 192.168.0.255 as a save address in AVG firewall (for all > profiles) but this doesn't stop the interruruptions > > Many thanks in advance > Rich > You want specific answers to "some major problems"? -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx
Guest Kelly Posted September 30, 2008 Posted September 30, 2008 Re: PROBLEMS with virus riddled laptop Hi Richard, 1. Go to Start/Run and type in: regsvr32 /i shell32 Set folder default to open - line 215 (right hand side): http://www.kellys-korner-xp.com/xp_tweaks.htm 2. Windows Installer Cleanup Utility http://download.microsoft.com/download/office2000pro/util20/1/NT4/EN-US/msicuu.exe Description of the Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301 3. Troubleshooting/Cleaning Add or Remove http://www.kellys-korner-xp.com/xp_a.htm#addremove 4. Seems to be an issue that AVG is aware of and working on. http://www.pcreview.co.uk/forums/thread-3464479.php Especially for HP users it has to do with: hptlbxfx.exe http://www.techsupportforum.com/networking-forum/security-firewalls/254596-avg-fire-wall-operating-system.html -- All the Best, Kelly (MS-MVP/DTS&XP) Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm SupportSpace http://www.supportspace.com/pages?aiu=kellyskorner "Richard" <(none)> wrote in message news:48e26a4f@newsgate.x-privat.org... >A colleague of mine made the mistake of letting his secretary stick her >memory stick into his laptop's USB port. > > Totally shagged! So I managed to get it to connect to the internet again, > installed the latest version of AVG Internet Security, BUT ..... some > major problems remain. > > Please do NOT answer, unless you have a known solution .... I do NOT want > "have you tried...." or "I think this may help...." type responses. Many > thanks in advance for your understanding this. > > FYI, the lapton is running XP sp 2. > > The problems left are:- > 1. Clicking on drive name (or even right clicking) does not open/explore > the drive . Instead I get the "Open with" window. > > What options do I need in which windows in Tools->Folder Options->[File > Types] tab? > I can find the "Drive" entry in the list of types, but don't know how to > set up the "Opens with" (greyed out) > > > 2. Before it was given to me, some w*nker had a go at the laptop, and > *partially* installed a Document Viewer program (might be windows doc > viewer). Every time the pc is started, I get a series of windows where > Installer is trying to ask for a CD-Rom to complete the installation. It > takes me three goes to cancel this. > > BUT ..... it is also giving me errors that an Installation is in progress, > and prevents me from uninstallating other programs. > > How do I force the completion/abortion of the Document Viewer? (No, I > don't have the CD and can't get it). > > 3. Also someone managed to partially remove some previously installed > software. eg. {Active Desktop Calender 6.5} These applications still > appear in the Add or Remove Programs list, but cannot be removed because I > get error with a .dat or other uninstall file type not found. > > The program files seem to have gone, so how do I force removal of the > entry in the installed programs list? > > 4. every 30 secs or so, I get "Operating System is trying to establish UDP > connection with remote IP address 192.168.0.255 : 137" No matter > whether I allow or block it, the query repeats because there's no > check-box to apply my response to all subsequent instances. > > Does anyone have a solution to this? (query is in AVG Internet Security, > v8) > > I've tried adding 192.168.0.255 as a save address in AVG firewall (for all > profiles) but this doesn't stop the interruruptions > > Many thanks in advance > Rich >
Guest Richard Posted September 30, 2008 Posted September 30, 2008 Re: PROBLEMS with virus riddled laptop "duke" <nospama@3web.net> wrote in message news:d46c3c7a-a1b5-452f-8e3d-6dc25317806f@b1g2000hsg.googlegroups.com... > On Sep 30, 12:04 pm, "Richard" <(none)> wrote: >> A colleague of mine made the mistake of letting his secretary stick her >> memory stick into his laptop's USB port. >> >> Totally shagged! So I managed to get it to connect to the internet >> again, >> installed the latest version of AVG Internet Security, BUT ..... some >> major >> problems remain. <snip> > > If you are not willing to participate in a 2 way dialog, then the only > sure fire way to get the problem fixed as "Alias" suggested is to > format the hard drive and reinstall the OS. I'm more than happy to have a 2 way dialogue to help diagnose the problems more thoroughly - just didn't want a sprawling thread filled with "have you tried.....?" type posts. I agree - a total reformat and reinstall would be safest - but that presupposes that the laptop's owner has the Installation CD's etc. of all the software on his pc, and backups of all his data. Guess what the answer is on both counts LOL! So far the virus scan has picked up 69 threats ...... methinks this laptop had more than just one bad memory stick inserted into it !!!
Guest Richard Posted September 30, 2008 Posted September 30, 2008 Re: PROBLEMS with virus riddled laptop "Mike Hall - MVP" <mikehall@remove_mvps.com> wrote in message news:%23p%23I4uyIJHA.1968@TK2MSFTNGP06.phx.gbl... > "Richard" <(none)> wrote in message news:48e26a4f@newsgate.x-privat.org... >>A colleague of mine made the mistake of letting his secretary stick her >>memory stick into his laptop's USB port. >> >> Totally shagged! So I managed to get it to connect to the internet >> again, installed the latest version of AVG Internet Security, BUT ..... >> some major problems remain. <snip> > You want specific answers to "some major problems"? Specific answers to some specific major problems :-) Just a matter of going through them one by one ..... and seeing if Google is better than NNTP
Guest Richard Posted September 30, 2008 Posted September 30, 2008 Re: PROBLEMS with virus riddled laptop "Kelly" <kelly@kelly.com> wrote in message news:uHx7txyIJHA.3680@TK2MSFTNGP04.phx.gbl... > Hi Richard, Hi Kelly. Thanks for these answers, but I had problems as noted inline. > 1. Go to Start/Run and type in: regsvr32 /i shell32 > Set folder default to open - line 215 (right hand side): Only an [OK] completion window displayed. No 215 lines of whatever??? NB. Types cmd inside a Command Prompt window, as Start/Run not available. > http://www.kellys-korner-xp.com/xp_tweaks.htm Tried this tweak: "Customize Folder Shell Extensions" This seemed like what I wanted to fix, so I installed it - but couldn't even find whatever it installed !!! Absolutely nothing in the instal process about where it went, or how to use it :-o( > 2. Windows Installer Cleanup Utility > http://download.microsoft.com/download/office2000pro/util20/1/NT4/EN-US/msicuu.exe > > Description of the Windows Installer CleanUp Utility > http://support.microsoft.com/kb/290301 > > 3. Troubleshooting/Cleaning Add or Remove > http://www.kellys-korner-xp.com/xp_a.htm#addremove The registry folders such as HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder do not exist !! So searched for "MSConfig" in the registry. While I found some hits relating to msconfig.exe, nothing seemed to link to the totally cryptic subkeys in the "uninstall" folder! So, not sure what to do with this one??? > 4. Seems to be an issue that AVG is aware of and working on. > http://www.pcreview.co.uk/forums/thread-3464479.php > > Especially for HP users it has to do with: hptlbxfx.exe > http://www.techsupportforum.com/networking-forum/security-firewalls/254596-avg-fire-wall-operating-system.html Didn't find hptlbxfx.exe, but I can see that there is a lot of HP software (not surprising on an HP laptop!). I'll hunt around and see what may be the problem here. >> The problems left are:- >> 1. Clicking on drive name (or even right clicking) does not open/explore >> the drive . Instead I get the "Open with" window. >> >> What options do I need in which windows in Tools->Folder Options->[File >> Types] tab? >> I can find the "Drive" entry in the list of types, but don't know how to >> set up the "Opens with" (greyed out) >> >> >> 2. Before it was given to me, some w*nker had a go at the laptop, and >> *partially* installed a Document Viewer program (might be windows doc >> viewer). Every time the pc is started, I get a series of windows where >> Installer is trying to ask for a CD-Rom to complete the installation. It >> takes me three goes to cancel this. >> >> BUT ..... it is also giving me errors that an Installation is in >> progress, and prevents me from uninstallating other programs. >> >> How do I force the completion/abortion of the Document Viewer? (No, I >> don't have the CD and can't get it). >> >> 3. Also someone managed to partially remove some previously installed >> software. eg. {Active Desktop Calender 6.5} These applications still >> appear in the Add or Remove Programs list, but cannot be removed because >> I get error with a .dat or other uninstall file type not found. >> >> The program files seem to have gone, so how do I force removal of the >> entry in the installed programs list? >> >> 4. every 30 secs or so, I get "Operating System is trying to establish >> UDP connection with remote IP address 192.168.0.255 : 137" No matter >> whether I allow or block it, the query repeats because there's no >> check-box to apply my response to all subsequent instances. >> >> Does anyone have a solution to this? (query is in AVG Internet Security, >> v8)
Guest HeyBub Posted September 30, 2008 Posted September 30, 2008 Re: PROBLEMS with virus riddled laptop Richard wrote: > A colleague of mine made the mistake of letting his secretary stick > her memory stick into his laptop's USB port. > > Totally shagged! So I managed to get it to connect to the internet > again, installed the latest version of AVG Internet Security, BUT > ..... some major problems remain. > > Please do NOT answer, unless you have a known solution .... I do NOT > want "have you tried...." or "I think this may help...." type > responses. Many thanks in advance for your understanding this. The BEST solution is to return the computer to its owner after doing nothing. The odds of being able to completely clean a heavily compromised computer are vanishingly small. Should these odds mature, you will be added to the wanker list when your colleague passes the problematic machine to the next goose.
Guest PA Bear [MS MVP] Posted September 30, 2008 Posted September 30, 2008 Re: PROBLEMS with virus riddled laptop [in for a penny...] Unexplained computer behavior may be caused by deceptive software http://support.microsoft.com/kb/827315 Run a /thorough/ check for hijackware, including posting your hijackthis log to an appropriate forum. Checking for/Help with Hijackware http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://aumha.net/viewtopic.php?t=5878 http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://defendingyourmachine2.blogspot.com/ http://www.elephantboycomputers.com/page2.html#Removing_Malware When all else fails, HijackThis v2.0.2 (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in conjuction with some other utilities). HijackThis will NOT fix anything on its own, but it will help you to both identify and remove any hijackware/spyware with assistance from an expert. **Post your log to http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, http://forums.spybot.info/forumdisplay.php?f=22, http://aumha.net/viewforum.php?f=30, or another appropriate forum for review by an expert in such matters, not here.** If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Richard wrote: > A colleague of mine made the mistake of letting his secretary stick her > memory stick into his laptop's USB port. > > Totally shagged! So I managed to get it to connect to the internet again, > installed the latest version of AVG Internet Security, BUT ..... some > major > problems remain. > > Please do NOT answer, unless you have a known solution .... I do NOT want > "have you tried...." or "I think this may help...." type responses. Many > thanks in advance for your understanding this. > > FYI, the lapton is running XP sp 2. > > The problems left are:- > 1. Clicking on drive name (or even right clicking) does not open/explore > the > drive . Instead I get the "Open with" window. > > What options do I need in which windows in Tools->Folder Options->[File > Types] tab? > I can find the "Drive" entry in the list of types, but don't know how to > set > up the "Opens with" (greyed out) > > > 2. Before it was given to me, some w*nker had a go at the laptop, and > *partially* installed a Document Viewer program (might be windows doc > viewer). Every time the pc is started, I get a series of windows where > Installer is trying to ask for a CD-Rom to complete the installation. It > takes me three goes to cancel this. > > BUT ..... it is also giving me errors that an Installation is in progress, > and prevents me from uninstallating other programs. > > How do I force the completion/abortion of the Document Viewer? (No, I > don't > have the CD and can't get it). > > 3. Also someone managed to partially remove some previously installed > software. eg. {Active Desktop Calender 6.5} These applications still > appear in the Add or Remove Programs list, but cannot be removed because I > get error with a .dat or other uninstall file type not found. > > The program files seem to have gone, so how do I force removal of the > entry > in the installed programs list? > > 4. every 30 secs or so, I get "Operating System is trying to establish UDP > connection with remote IP address 192.168.0.255 : 137" No matter > whether > I allow or block it, the query repeats because there's no check-box to > apply > my response to all subsequent instances. > > Does anyone have a solution to this? (query is in AVG Internet Security, > v8) > > I've tried adding 192.168.0.255 as a save address in AVG firewall (for all > profiles) but this doesn't stop the interruruptions > > Many thanks in advance > Rich
Guest Doug W. Posted October 1, 2008 Posted October 1, 2008 Re: PROBLEMS with virus riddled laptop Obviously your colleague was not practicing "safe hex" or this problem would not have occurred. My advice...keep out of it and let your colleague deal with this...it ain't worth the ulcer. OR take it to a reputable computer service shop if you feel obligated to assist. - p.s. If he had stuck his memory stick into his secretary's USB port...things might have been a lot worse. - "Richard" <(none)> wrote in message news:48e26a4f@newsgate.x-privat.org... >A colleague of mine made the mistake of letting his secretary >stick her memory stick into his laptop's USB port. > > Totally shagged! So I managed to get it to connect to the > internet again, installed the latest version of AVG Internet > Security, BUT ..... some major problems remain. > > Please do NOT answer, unless you have a known solution .... I > do NOT want "have you tried...." or "I think this may > help...." type responses. Many thanks in advance for your > understanding this. > > FYI, the lapton is running XP sp 2. > > The problems left are:- > 1. Clicking on drive name (or even right clicking) does not > open/explore the drive . Instead I get the "Open with" window. > > What options do I need in which windows in Tools->Folder > Options->[File Types] tab? > I can find the "Drive" entry in the list of types, but don't > know how to set up the "Opens with" (greyed out) > > > 2. Before it was given to me, some w*nker had a go at the > laptop, and *partially* installed a Document Viewer program > (might be windows doc viewer). Every time the pc is started, > I get a series of windows where Installer is trying to ask for > a CD-Rom to complete the installation. It takes me three goes > to cancel this. > > BUT ..... it is also giving me errors that an Installation is > in progress, and prevents me from uninstallating other > programs. > > How do I force the completion/abortion of the Document Viewer? > (No, I don't have the CD and can't get it). > > 3. Also someone managed to partially remove some previously > installed software. eg. {Active Desktop Calender 6.5} These > applications still appear in the Add or Remove Programs list, > but cannot be removed because I get error with a .dat or other > uninstall file type not found. > > The program files seem to have gone, so how do I force removal > of the entry in the installed programs list? > > 4. every 30 secs or so, I get "Operating System is trying to > establish UDP connection with remote IP address 192.168.0.255 > : 137" No matter whether I allow or block it, the query > repeats because there's no check-box to apply my response to > all subsequent instances. > > Does anyone have a solution to this? (query is in AVG > Internet Security, v8) > > I've tried adding 192.168.0.255 as a save address in AVG > firewall (for all profiles) but this doesn't stop the > interruruptions > > Many thanks in advance > Rich >
Guest Twayne Posted October 1, 2008 Posted October 1, 2008 Re: PROBLEMS with virus riddled laptop > A colleague of mine made the mistake of letting his secretary stick > her memory stick into his laptop's USB port. > > Totally shagged! So I managed to get it to connect to the internet > again, installed the latest version of AVG Internet Security, BUT > ..... some major problems remain. > > Please do NOT answer, unless you have a known solution .... I do NOT > want "have you tried...." or "I think this may help...." type > responses. Many thanks in advance for your understanding this. Wow; talk about limiting your options.
Guest Plato Posted October 2, 2008 Posted October 2, 2008 Re: PROBLEMS with virus riddled laptop Richard wrote: > > A colleague of mine made the mistake of letting his secretary stick her > memory stick into his laptop's USB port. Grin. Sounds like the description of a cable soft-porn flik. -- http://www.bootdisk.com/
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