PROBLEMS with virus riddled laptop

September 30, 2008

A colleague of mine made the mistake of letting his secretary stick her

memory stick into his laptop's USB port.

Totally shagged! So I managed to get it to connect to the internet again,

installed the latest version of AVG Internet Security, BUT ..... some major

problems remain.

Please do NOT answer, unless you have a known solution .... I do NOT want

"have you tried...." or "I think this may help...." type responses. Many

thanks in advance for your understanding this.

FYI, the lapton is running XP sp 2.

The problems left are:-

1. Clicking on drive name (or even right clicking) does not open/explore the

drive . Instead I get the "Open with" window.

What options do I need in which windows in Tools->Folder Options->[File

Types] tab?

I can find the "Drive" entry in the list of types, but don't know how to set

up the "Opens with" (greyed out)

2. Before it was given to me, some w*nker had a go at the laptop, and

*partially* installed a Document Viewer program (might be windows doc

viewer). Every time the pc is started, I get a series of windows where

Installer is trying to ask for a CD-Rom to complete the installation. It

takes me three goes to cancel this.

BUT ..... it is also giving me errors that an Installation is in progress,

and prevents me from uninstallating other programs.

How do I force the completion/abortion of the Document Viewer? (No, I don't

have the CD and can't get it).

3. Also someone managed to partially remove some previously installed

software. eg. {Active Desktop Calender 6.5} These applications still

appear in the Add or Remove Programs list, but cannot be removed because I

get error with a .dat or other uninstall file type not found.

The program files seem to have gone, so how do I force removal of the entry

in the installed programs list?

4. every 30 secs or so, I get "Operating System is trying to establish UDP

connection with remote IP address 192.168.0.255 : 137" No matter whether

I allow or block it, the query repeats because there's no check-box to apply

my response to all subsequent instances.

Does anyone have a solution to this? (query is in AVG Internet Security,

v8)

I've tried adding 192.168.0.255 as a save address in AVG firewall (for all

profiles) but this doesn't stop the interruruptions

Many thanks in advance

Rich

September 30, 2008

Re: PROBLEMS with virus riddled laptop

Richard wrote:

> A colleague of mine made the mistake of letting his secretary stick her

> memory stick into his laptop's USB port.

>

> Totally shagged! So I managed to get it to connect to the internet

> again, installed the latest version of AVG Internet Security, BUT .....

> some major problems remain.

>

> Please do NOT answer, unless you have a known solution .... I do NOT

> want "have you tried...." or "I think this may help...." type

> responses. Many thanks in advance for your understanding this.

>

> FYI, the lapton is running XP sp 2.

>

> The problems left are:-

> 1. Clicking on drive name (or even right clicking) does not open/explore

> the drive . Instead I get the "Open with" window.

>

> What options do I need in which windows in Tools->Folder Options->[File

> Types] tab?

> I can find the "Drive" entry in the list of types, but don't know how to

> set up the "Opens with" (greyed out)

>

> 2. Before it was given to me, some w*nker had a go at the laptop, and

> *partially* installed a Document Viewer program (might be windows doc

> viewer). Every time the pc is started, I get a series of windows where

> Installer is trying to ask for a CD-Rom to complete the installation.

> It takes me three goes to cancel this.

>

> BUT ..... it is also giving me errors that an Installation is in

> progress, and prevents me from uninstallating other programs.

>

> How do I force the completion/abortion of the Document Viewer? (No, I

> don't have the CD and can't get it).

>

> 3. Also someone managed to partially remove some previously installed

> software. eg. {Active Desktop Calender 6.5} These applications still

> appear in the Add or Remove Programs list, but cannot be removed because

> I get error with a .dat or other uninstall file type not found.

>

> The program files seem to have gone, so how do I force removal of the

> entry in the installed programs list?

>

> 4. every 30 secs or so, I get "Operating System is trying to establish

> UDP connection with remote IP address 192.168.0.255 : 137" No matter

> whether I allow or block it, the query repeats because there's no

> check-box to apply my response to all subsequent instances.

>

> Does anyone have a solution to this? (query is in AVG Internet

> Security, v8)

>

> I've tried adding 192.168.0.255 as a save address in AVG firewall (for

> all profiles) but this doesn't stop the interruruptions

>

> Many thanks in advance

> Rich

>

Only sure solution: format the hard drive and reinstall XP. Otherwise,

you can chase ghosts all over hell and back and still not know if the

computer is vulnerable or not.

Another solution is to format the hard drive and install an OS that

doesn't have virus or malware problems like Windows does. One such OS is

Ubuntu. Check it out at http;//www.ubuntu.com/ It's free and comes with

access to over 24,000 free programs.

Alias

September 30, 2008

Re: PROBLEMS with virus riddled laptop

System Restore ? - The more people "Twiddle" with it makes it

exponentially harder to repair/undo. Once you get it squared away

be sure to thank Larry, Curly & Moe for their help.

"Richard" <(none)> wrote in message news:48e26a4f@newsgate.x-privat.org...

>A colleague of mine made the mistake of letting his secretary stick her

>memory stick into his laptop's USB port.

>

> Totally shagged! So I managed to get it to connect to the internet again,

> installed the latest version of AVG Internet Security, BUT ..... some

> major problems remain.

>

> Please do NOT answer, unless you have a known solution .... I do NOT want

> "have you tried...." or "I think this may help...." type responses. Many

> thanks in advance for your understanding this.

>

> FYI, the lapton is running XP sp 2.

>

> The problems left are:-

> 1. Clicking on drive name (or even right clicking) does not open/explore

> the drive . Instead I get the "Open with" window.

>

> What options do I need in which windows in Tools->Folder Options->[File

> Types] tab?

> I can find the "Drive" entry in the list of types, but don't know how to

> set up the "Opens with" (greyed out)

>

> 2. Before it was given to me, some w*nker had a go at the laptop, and

> *partially* installed a Document Viewer program (might be windows doc

> viewer). Every time the pc is started, I get a series of windows where

> Installer is trying to ask for a CD-Rom to complete the installation. It

> takes me three goes to cancel this.

>

> BUT ..... it is also giving me errors that an Installation is in progress,

> and prevents me from uninstallating other programs.

>

> How do I force the completion/abortion of the Document Viewer? (No, I

> don't have the CD and can't get it).

>

> 3. Also someone managed to partially remove some previously installed

> software. eg. {Active Desktop Calender 6.5} These applications still

> appear in the Add or Remove Programs list, but cannot be removed because I

> get error with a .dat or other uninstall file type not found.

>

> The program files seem to have gone, so how do I force removal of the

> entry in the installed programs list?

>

> 4. every 30 secs or so, I get "Operating System is trying to establish UDP

> connection with remote IP address 192.168.0.255 : 137" No matter

> whether I allow or block it, the query repeats because there's no

> check-box to apply my response to all subsequent instances.

>

> Does anyone have a solution to this? (query is in AVG Internet Security,

> v8)

>

> I've tried adding 192.168.0.255 as a save address in AVG firewall (for all

> profiles) but this doesn't stop the interruruptions

>

> Many thanks in advance

> Rich

>

September 30, 2008

Re: PROBLEMS with virus riddled laptop

On Sep 30, 12:04 pm, "Richard" <(none)> wrote:

> A colleague of mine made the mistake of letting his secretary stick her

> memory stick into his laptop's USB port.

>

> Totally shagged! So I managed to get it to connect to the internet again,

> installed the latest version of AVG Internet Security, BUT ..... some major

> problems remain.

>

> Please do NOT answer, unless you have a known solution .... I do NOT want

> "have you tried...." or "I think this may help...." type responses. Many

> thanks in advance for your understanding this.

>

> FYI, the lapton is running XP sp 2.

>

> The problems left are:-

> 1. Clicking on drive name (or even right clicking) does not open/explore the

> drive . Instead I get the "Open with" window.

>

> What options do I need in which windows in Tools->Folder Options->[File

> Types] tab?

> I can find the "Drive" entry in the list of types, but don't know how to set

> up the "Opens with" (greyed out)

>

> 2. Before it was given to me, some w*nker had a go at the laptop, and

> *partially* installed a Document Viewer program (might be windows doc

> viewer). Every time the pc is started, I get a series of windows where

> Installer is trying to ask for a CD-Rom to complete the installation. It

> takes me three goes to cancel this.

>

> BUT ..... it is also giving me errors that an Installation is in progress,

> and prevents me from uninstallating other programs.

>

> How do I force the completion/abortion of the Document Viewer? (No, I don't

> have the CD and can't get it).

>

> 3. Also someone managed to partially remove some previously installed

> software. eg. {Active Desktop Calender 6.5} These applications still

> appear in the Add or Remove Programs list, but cannot be removed because I

> get error with a .dat or other uninstall file type not found.

>

> The program files seem to have gone, so how do I force removal of the entry

> in the installed programs list?

>

> 4. every 30 secs or so, I get "Operating System is trying to establish UDP

> connection with remote IP address 192.168.0.255 : 137" No matter whether

> I allow or block it, the query repeats because there's no check-box to apply

> my response to all subsequent instances.

>

> Does anyone have a solution to this? (query is in AVG Internet Security,

> v8)

>

> I've tried adding 192.168.0.255 as a save address in AVG firewall (for all

> profiles) but this doesn't stop the interruruptions

>

> Many thanks in advance

> Rich

If you are not willing to participate in a 2 way dialog, then the only

sure fire way to get the problem fixed as "Alias" suggested is to

format the hard drive and reinstall the OS.

September 30, 2008

Re: PROBLEMS with virus riddled laptop

"Richard" <(none)> wrote in message news:48e26a4f@newsgate.x-privat.org...

>A colleague of mine made the mistake of letting his secretary stick her

>memory stick into his laptop's USB port.

>

> Totally shagged! So I managed to get it to connect to the internet again,

> installed the latest version of AVG Internet Security, BUT ..... some

> major problems remain.

>

> Please do NOT answer, unless you have a known solution .... I do NOT want

> "have you tried...." or "I think this may help...." type responses. Many

> thanks in advance for your understanding this.

>

> FYI, the lapton is running XP sp 2.

>

> The problems left are:-

> 1. Clicking on drive name (or even right clicking) does not open/explore

> the drive . Instead I get the "Open with" window.

>

> What options do I need in which windows in Tools->Folder Options->[File

> Types] tab?

> I can find the "Drive" entry in the list of types, but don't know how to

> set up the "Opens with" (greyed out)

>

> 2. Before it was given to me, some w*nker had a go at the laptop, and

> *partially* installed a Document Viewer program (might be windows doc

> viewer). Every time the pc is started, I get a series of windows where

> Installer is trying to ask for a CD-Rom to complete the installation. It

> takes me three goes to cancel this.

>

> BUT ..... it is also giving me errors that an Installation is in progress,

> and prevents me from uninstallating other programs.

>

> How do I force the completion/abortion of the Document Viewer? (No, I

> don't have the CD and can't get it).

>

> 3. Also someone managed to partially remove some previously installed

> software. eg. {Active Desktop Calender 6.5} These applications still

> appear in the Add or Remove Programs list, but cannot be removed because I

> get error with a .dat or other uninstall file type not found.

>

> The program files seem to have gone, so how do I force removal of the

> entry in the installed programs list?

>

> 4. every 30 secs or so, I get "Operating System is trying to establish UDP

> connection with remote IP address 192.168.0.255 : 137" No matter

> whether I allow or block it, the query repeats because there's no

> check-box to apply my response to all subsequent instances.

>

> Does anyone have a solution to this? (query is in AVG Internet Security,

> v8)

>

> I've tried adding 192.168.0.255 as a save address in AVG firewall (for all

> profiles) but this doesn't stop the interruruptions

>

> Many thanks in advance

> Rich

>

You want specific answers to "some major problems"?

--

Mike Hall - MVP

How to construct a good post..

http://dts-l.com/goodpost.htm

How to use the Microsoft Product Support Newsgroups..

http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc

Mike's Window - My Blog..

http://msmvps.com/blogs/mikehall/default.aspx

September 30, 2008

Re: PROBLEMS with virus riddled laptop

Hi Richard,

1. Go to Start/Run and type in: regsvr32 /i shell32

Set folder default to open - line 215 (right hand side):

http://www.kellys-korner-xp.com/xp_tweaks.htm

2. Windows Installer Cleanup Utility

http://download.microsoft.com/download/office2000pro/util20/1/NT4/EN-US/msicuu.exe

Description of the Windows Installer CleanUp Utility

http://support.microsoft.com/kb/290301

3. Troubleshooting/Cleaning Add or Remove

http://www.kellys-korner-xp.com/xp_a.htm#addremove

4. Seems to be an issue that AVG is aware of and working on.

http://www.pcreview.co.uk/forums/thread-3464479.php

Especially for HP users it has to do with: hptlbxfx.exe

http://www.techsupportforum.com/networking-forum/security-firewalls/254596-avg-fire-wall-operating-system.html

--

All the Best,

Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!

http://www.kellys-korner-xp.com/taskbarplus!.htm

SupportSpace

http://www.supportspace.com/pages?aiu=kellyskorner

"Richard" <(none)> wrote in message news:48e26a4f@newsgate.x-privat.org...

>A colleague of mine made the mistake of letting his secretary stick her

>memory stick into his laptop's USB port.

>

> Totally shagged! So I managed to get it to connect to the internet again,

> installed the latest version of AVG Internet Security, BUT ..... some

> major problems remain.

>

> Please do NOT answer, unless you have a known solution .... I do NOT want

> "have you tried...." or "I think this may help...." type responses. Many

> thanks in advance for your understanding this.

>

> FYI, the lapton is running XP sp 2.

>

> The problems left are:-

> 1. Clicking on drive name (or even right clicking) does not open/explore

> the drive . Instead I get the "Open with" window.

>

> What options do I need in which windows in Tools->Folder Options->[File

> Types] tab?

> I can find the "Drive" entry in the list of types, but don't know how to

> set up the "Opens with" (greyed out)

>

> 2. Before it was given to me, some w*nker had a go at the laptop, and

> *partially* installed a Document Viewer program (might be windows doc

> viewer). Every time the pc is started, I get a series of windows where

> Installer is trying to ask for a CD-Rom to complete the installation. It

> takes me three goes to cancel this.

>

> BUT ..... it is also giving me errors that an Installation is in progress,

> and prevents me from uninstallating other programs.

>

> How do I force the completion/abortion of the Document Viewer? (No, I

> don't have the CD and can't get it).

>

> 3. Also someone managed to partially remove some previously installed

> software. eg. {Active Desktop Calender 6.5} These applications still

> appear in the Add or Remove Programs list, but cannot be removed because I

> get error with a .dat or other uninstall file type not found.

>

> The program files seem to have gone, so how do I force removal of the

> entry in the installed programs list?

>

> 4. every 30 secs or so, I get "Operating System is trying to establish UDP

> connection with remote IP address 192.168.0.255 : 137" No matter

> whether I allow or block it, the query repeats because there's no

> check-box to apply my response to all subsequent instances.

>

> Does anyone have a solution to this? (query is in AVG Internet Security,

> v8)

>

> I've tried adding 192.168.0.255 as a save address in AVG firewall (for all

> profiles) but this doesn't stop the interruruptions

>

> Many thanks in advance

> Rich

>

September 30, 2008

Re: PROBLEMS with virus riddled laptop

"duke" <nospama@3web.net> wrote in message

news:d46c3c7a-a1b5-452f-8e3d-6dc25317806f@b1g2000hsg.googlegroups.com...

> On Sep 30, 12:04 pm, "Richard" <(none)> wrote:

>> A colleague of mine made the mistake of letting his secretary stick her

>> memory stick into his laptop's USB port.

>>

>> Totally shagged! So I managed to get it to connect to the internet

>> again,

>> installed the latest version of AVG Internet Security, BUT ..... some

>> major

>> problems remain.

<snip>

>

> If you are not willing to participate in a 2 way dialog, then the only

> sure fire way to get the problem fixed as "Alias" suggested is to

> format the hard drive and reinstall the OS.

I'm more than happy to have a 2 way dialogue to help diagnose the problems

more thoroughly - just didn't want a sprawling thread filled with "have you

tried.....?" type posts.

I agree - a total reformat and reinstall would be safest - but that

presupposes that the laptop's owner has the Installation CD's etc. of all

the software on his pc, and backups of all his data. Guess what the answer

is on both counts LOL!

So far the virus scan has picked up 69 threats ...... methinks this laptop

had more than just one bad memory stick inserted into it !!!

September 30, 2008

Re: PROBLEMS with virus riddled laptop

"Mike Hall - MVP" <mikehall@remove_mvps.com> wrote in message

news:%23p%23I4uyIJHA.1968@TK2MSFTNGP06.phx.gbl...

> "Richard" <(none)> wrote in message news:48e26a4f@newsgate.x-privat.org...

>>A colleague of mine made the mistake of letting his secretary stick her

>>memory stick into his laptop's USB port.

>>

>> Totally shagged! So I managed to get it to connect to the internet

>> again, installed the latest version of AVG Internet Security, BUT .....

>> some major problems remain.

<snip>

> You want specific answers to "some major problems"?

Specific answers to some specific major problems :-)

Just a matter of going through them one by one ..... and seeing if Google is

better than NNTP

September 30, 2008

Re: PROBLEMS with virus riddled laptop

"Kelly" <kelly@kelly.com> wrote in message

news:uHx7txyIJHA.3680@TK2MSFTNGP04.phx.gbl...

> Hi Richard,

Hi Kelly. Thanks for these answers, but I had problems as noted inline.

> 1. Go to Start/Run and type in: regsvr32 /i shell32

> Set folder default to open - line 215 (right hand side):

Only an [OK] completion window displayed. No 215 lines of whatever???

NB. Types cmd inside a Command Prompt window, as Start/Run not available.

> http://www.kellys-korner-xp.com/xp_tweaks.htm

Tried this tweak: "Customize Folder Shell Extensions"

This seemed like what I wanted to fix, so I installed it - but couldn't even

find whatever it installed !!!

Absolutely nothing in the instal process about where it went, or how to use

it :-o(

> 2. Windows Installer Cleanup Utility

> http://download.microsoft.com/download/office2000pro/util20/1/NT4/EN-US/msicuu.exe

>

> Description of the Windows Installer CleanUp Utility

> http://support.microsoft.com/kb/290301

>

> 3. Troubleshooting/Cleaning Add or Remove

> http://www.kellys-korner-xp.com/xp_a.htm#addremove

The registry folders such as HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared

Tools\MSConfig\startupfolder do not exist !!

So searched for "MSConfig" in the registry. While I found some hits

relating to msconfig.exe, nothing seemed to link to the totally cryptic

subkeys in the "uninstall" folder!

So, not sure what to do with this one???

> 4. Seems to be an issue that AVG is aware of and working on.

> http://www.pcreview.co.uk/forums/thread-3464479.php

>

> Especially for HP users it has to do with: hptlbxfx.exe

> http://www.techsupportforum.com/networking-forum/security-firewalls/254596-avg-fire-wall-operating-system.html

Didn't find hptlbxfx.exe, but I can see that there is a lot of HP software

(not surprising on an HP laptop!). I'll hunt around and see what may be the

problem here.

>> The problems left are:-

>> 1. Clicking on drive name (or even right clicking) does not open/explore

>> the drive . Instead I get the "Open with" window.

>>

>> What options do I need in which windows in Tools->Folder Options->[File

>> Types] tab?

>> I can find the "Drive" entry in the list of types, but don't know how to

>> set up the "Opens with" (greyed out)

>>

>> 2. Before it was given to me, some w*nker had a go at the laptop, and

>> *partially* installed a Document Viewer program (might be windows doc

>> viewer). Every time the pc is started, I get a series of windows where

>> Installer is trying to ask for a CD-Rom to complete the installation. It

>> takes me three goes to cancel this.

>>

>> BUT ..... it is also giving me errors that an Installation is in

>> progress, and prevents me from uninstallating other programs.

>>

>> How do I force the completion/abortion of the Document Viewer? (No, I

>> don't have the CD and can't get it).

>>

>> 3. Also someone managed to partially remove some previously installed

>> software. eg. {Active Desktop Calender 6.5} These applications still

>> appear in the Add or Remove Programs list, but cannot be removed because

>> I get error with a .dat or other uninstall file type not found.

>>

>> The program files seem to have gone, so how do I force removal of the

>> entry in the installed programs list?

>>

>> 4. every 30 secs or so, I get "Operating System is trying to establish

>> UDP connection with remote IP address 192.168.0.255 : 137" No matter

>> whether I allow or block it, the query repeats because there's no

>> check-box to apply my response to all subsequent instances.

>>

>> Does anyone have a solution to this? (query is in AVG Internet Security,

>> v8)

September 30, 2008

Re: PROBLEMS with virus riddled laptop

Richard wrote:

> A colleague of mine made the mistake of letting his secretary stick

> her memory stick into his laptop's USB port.

>

> Totally shagged! So I managed to get it to connect to the internet

> again, installed the latest version of AVG Internet Security, BUT

> ..... some major problems remain.

>

> Please do NOT answer, unless you have a known solution .... I do NOT

> want "have you tried...." or "I think this may help...." type

> responses. Many thanks in advance for your understanding this.

The BEST solution is to return the computer to its owner after doing

nothing.

The odds of being able to completely clean a heavily compromised computer

are vanishingly small. Should these odds mature, you will be added to the

wanker list when your colleague passes the problematic machine to the next

goose.

September 30, 2008

Re: PROBLEMS with virus riddled laptop

[in for a penny...]

Unexplained computer behavior may be caused by deceptive software

http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log

to an appropriate forum.

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in

conjuction with some other utilities). HijackThis will NOT fix anything on

its own, but it will help you to both identify and remove any

hijackware/spyware with assistance from an expert. **Post your log to

http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,

http://forums.spybot.info/forumdisplay.php?f=22,

http://aumha.net/viewforum.php?f=30, or another appropriate forum for review

by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

Richard wrote:

> A colleague of mine made the mistake of letting his secretary stick her

> memory stick into his laptop's USB port.

>

> Totally shagged! So I managed to get it to connect to the internet again,

> installed the latest version of AVG Internet Security, BUT ..... some

> major

> problems remain.

>

> Please do NOT answer, unless you have a known solution .... I do NOT want

> "have you tried...." or "I think this may help...." type responses. Many

> thanks in advance for your understanding this.

>

> FYI, the lapton is running XP sp 2.

>

> The problems left are:-

> 1. Clicking on drive name (or even right clicking) does not open/explore

> the

> drive . Instead I get the "Open with" window.

>

> What options do I need in which windows in Tools->Folder Options->[File

> Types] tab?

> I can find the "Drive" entry in the list of types, but don't know how to

> set

> up the "Opens with" (greyed out)

>

> 2. Before it was given to me, some w*nker had a go at the laptop, and

> *partially* installed a Document Viewer program (might be windows doc

> viewer). Every time the pc is started, I get a series of windows where

> Installer is trying to ask for a CD-Rom to complete the installation. It

> takes me three goes to cancel this.

>

> BUT ..... it is also giving me errors that an Installation is in progress,

> and prevents me from uninstallating other programs.

>

> How do I force the completion/abortion of the Document Viewer? (No, I

> don't

> have the CD and can't get it).

>

> 3. Also someone managed to partially remove some previously installed

> software. eg. {Active Desktop Calender 6.5} These applications still

> appear in the Add or Remove Programs list, but cannot be removed because I

> get error with a .dat or other uninstall file type not found.

>

> The program files seem to have gone, so how do I force removal of the

> entry

> in the installed programs list?

>

> 4. every 30 secs or so, I get "Operating System is trying to establish UDP

> connection with remote IP address 192.168.0.255 : 137" No matter

> whether

> I allow or block it, the query repeats because there's no check-box to

> apply

> my response to all subsequent instances.

>

> Does anyone have a solution to this? (query is in AVG Internet Security,

> v8)

>

> I've tried adding 192.168.0.255 as a save address in AVG firewall (for all

> profiles) but this doesn't stop the interruruptions

>

> Many thanks in advance

> Rich

October 1, 2008

Re: PROBLEMS with virus riddled laptop

Obviously your colleague was not practicing "safe hex" or this

problem would not have occurred.

My advice...keep out of it and let your colleague deal with

this...it ain't worth the ulcer. OR take it to a reputable

computer service shop if you feel obligated to assist.

-

p.s. If he had stuck his memory stick into his secretary's USB

port...things might have been a lot worse.

-

"Richard" <(none)> wrote in message

news:48e26a4f@newsgate.x-privat.org...

>A colleague of mine made the mistake of letting his secretary

>stick her memory stick into his laptop's USB port.

>

> Totally shagged! So I managed to get it to connect to the

> internet again, installed the latest version of AVG Internet

> Security, BUT ..... some major problems remain.

>

> Please do NOT answer, unless you have a known solution .... I

> do NOT want "have you tried...." or "I think this may

> help...." type responses. Many thanks in advance for your

> understanding this.

>

> FYI, the lapton is running XP sp 2.

>

> The problems left are:-

> 1. Clicking on drive name (or even right clicking) does not

> open/explore the drive . Instead I get the "Open with" window.

>

> What options do I need in which windows in Tools->Folder

> Options->[File Types] tab?

> I can find the "Drive" entry in the list of types, but don't

> know how to set up the "Opens with" (greyed out)

>

> 2. Before it was given to me, some w*nker had a go at the

> laptop, and *partially* installed a Document Viewer program

> (might be windows doc viewer). Every time the pc is started,

> I get a series of windows where Installer is trying to ask for

> a CD-Rom to complete the installation. It takes me three goes

> to cancel this.

>

> BUT ..... it is also giving me errors that an Installation is

> in progress, and prevents me from uninstallating other

> programs.

>

> How do I force the completion/abortion of the Document Viewer?

> (No, I don't have the CD and can't get it).

>

> 3. Also someone managed to partially remove some previously

> installed software. eg. {Active Desktop Calender 6.5} These

> applications still appear in the Add or Remove Programs list,

> but cannot be removed because I get error with a .dat or other

> uninstall file type not found.

>

> The program files seem to have gone, so how do I force removal

> of the entry in the installed programs list?

>

> 4. every 30 secs or so, I get "Operating System is trying to

> establish UDP connection with remote IP address 192.168.0.255

> : 137" No matter whether I allow or block it, the query

> repeats because there's no check-box to apply my response to

> all subsequent instances.

>

> Does anyone have a solution to this? (query is in AVG

> Internet Security, v8)

>

> I've tried adding 192.168.0.255 as a save address in AVG

> firewall (for all profiles) but this doesn't stop the

> interruruptions

>

> Many thanks in advance

> Rich

>

October 1, 2008

Re: PROBLEMS with virus riddled laptop

> A colleague of mine made the mistake of letting his secretary stick

> her memory stick into his laptop's USB port.

>

> Totally shagged! So I managed to get it to connect to the internet

> again, installed the latest version of AVG Internet Security, BUT

> ..... some major problems remain.

>

> Please do NOT answer, unless you have a known solution .... I do NOT

> want "have you tried...." or "I think this may help...." type

> responses. Many thanks in advance for your understanding this.

Wow; talk about limiting your options.

October 2, 2008

Re: PROBLEMS with virus riddled laptop

Richard wrote:

>

> A colleague of mine made the mistake of letting his secretary stick her

> memory stick into his laptop's USB port.

Grin. Sounds like the description of a cable soft-porn flik.

--

http://www.bootdisk.com/

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