Guest Techrookie Posted October 1, 2008 Posted October 1, 2008 After getting the error message "file System32\Drivers\Ntfs.sy is missing or corrupt" I did a repair with the original CD. After rebooting most of my desktop icons were missing but all my files and programs are still there but when I tried to start IE7 I got the message "the procedure entry point SHCreateThreadRef could not be located in dll SHLWAPI.dll". I followed the procedure described in article id 888162 to uninstall KB834707 and to remove SP2. After the reboot when I tried to open IE7 I got the message "procedure entry point SHRGetvalueW could not be located in dll SHLWAPI.dll"; I thought I hadn't properly deleted SP2 and tried to do it via the Add/Remove in Control Panel but it was completely blank when it opened. I tried via the Task Manager but got the message "refers to a location that is unavailable". The current version is: Windows XP 5.1 build 2600 xpclient 010817-1148. When I look at the files in the Windows folder I don't see any reference to ServicePack2 but I do see a KB834707uninst.log file. At this point I am stuck since I can't use IE to add the appropriate updates/patches to XP (or for anything for that matter) and I would appreciate any help/advice on how to get my PC back to a "normal" state with everything working properly. Thanks to all who took the time to read this long post.
Guest MowGreen [MVP] Posted October 1, 2008 Posted October 1, 2008 Re: Explorer.EXE entry point not found. How to perform a repair installation of Windows XP if Internet Explorer 7 is installed http://support.microsoft.com/kb/917964 > If you performed a repair installation of Windows XP but did not uninstall Internet Explorer 7, > Internet Explorer will not run. To troubleshoot this issue, follow these steps. MowGreen [MVP 2003-2009] =============== *-343-* FDNY Never Forgotten =============== Techrookie wrote: > After getting the error message "file System32\Drivers\Ntfs.sy is missing or > corrupt" I did a repair with the original CD. After rebooting most of my > desktop icons were missing but all my files and programs are still there but > when I tried to start IE7 I got the message "the procedure entry point > SHCreateThreadRef could not be located in dll SHLWAPI.dll". I followed the > procedure described in article id 888162 to uninstall KB834707 and to remove > SP2. After the reboot when I tried to open IE7 I got the message "procedure > entry point SHRGetvalueW could not be located in dll SHLWAPI.dll"; I thought > I hadn't properly deleted SP2 and tried to do it via the Add/Remove in > Control Panel but it was completely blank when it opened. I tried via the > Task Manager but got the message "refers to a location that is unavailable". > The current version is: Windows XP 5.1 build 2600 xpclient 010817-1148. > When I look at the files in the Windows folder I don't see any reference to > ServicePack2 but I do see a KB834707uninst.log file. > At this point I am stuck since I can't use IE to add the appropriate > updates/patches to XP (or for anything for that matter) and I would > appreciate any help/advice on how to get my PC back to a "normal" state with > everything working properly. > Thanks to all who took the time to read this long post. >
Guest Techrookie Posted October 2, 2008 Posted October 2, 2008 Re: Explorer.EXE entry point not found. OK; thanks a lot. I'll give it a shot and let you know the results. "MowGreen [MVP]" wrote: > How to perform a repair installation of Windows XP if Internet Explorer > 7 is installed > http://support.microsoft.com/kb/917964 > > > If you performed a repair installation of Windows XP but did not uninstall Internet Explorer 7, > > Internet Explorer will not run. To troubleshoot this issue, follow these steps. > > > MowGreen [MVP 2003-2009] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > Techrookie wrote: > > > After getting the error message "file System32\Drivers\Ntfs.sy is missing or > > corrupt" I did a repair with the original CD. After rebooting most of my > > desktop icons were missing but all my files and programs are still there but > > when I tried to start IE7 I got the message "the procedure entry point > > SHCreateThreadRef could not be located in dll SHLWAPI.dll". I followed the > > procedure described in article id 888162 to uninstall KB834707 and to remove > > SP2. After the reboot when I tried to open IE7 I got the message "procedure > > entry point SHRGetvalueW could not be located in dll SHLWAPI.dll"; I thought > > I hadn't properly deleted SP2 and tried to do it via the Add/Remove in > > Control Panel but it was completely blank when it opened. I tried via the > > Task Manager but got the message "refers to a location that is unavailable". > > The current version is: Windows XP 5.1 build 2600 xpclient 010817-1148. > > When I look at the files in the Windows folder I don't see any reference to > > ServicePack2 but I do see a KB834707uninst.log file. > > At this point I am stuck since I can't use IE to add the appropriate > > updates/patches to XP (or for anything for that matter) and I would > > appreciate any help/advice on how to get my PC back to a "normal" state with > > everything working properly. > > Thanks to all who took the time to read this long post. > > >
Guest Techrookie Posted October 4, 2008 Posted October 4, 2008 Re: Explorer.EXE entry point not found. I was able to uninstall IE7 and I now have IE6-2600-0000 but after it starts I cannot connect to any site (and thus cannot update XP) and I get an error 12029. The diagnostic gave the following error messages: check firewall settings for HTTP port (80) HTTPS port (443) & FTP port (21). I know the connection is working since I can connect to Yahoo messenger and Skype and I am using my laptop via WIFI. I disabled the firewall settings for the connection but same result. I have Norton Security 08 but I cannot start it because my icon is no longer there and when I try to do it via an .exe file I get an error message. When I tried to enable the firewall settings I got the following message: "error occured while internet connection was being enable; cannnot complete function". Thanks for any assistance. "MowGreen [MVP]" wrote: > How to perform a repair installation of Windows XP if Internet Explorer > 7 is installed > http://support.microsoft.com/kb/917964 > > > If you performed a repair installation of Windows XP but did not uninstall Internet Explorer 7, > > Internet Explorer will not run. To troubleshoot this issue, follow these steps. > > > MowGreen [MVP 2003-2009] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > Techrookie wrote: > > > After getting the error message "file System32\Drivers\Ntfs.sy is missing or > > corrupt" I did a repair with the original CD. After rebooting most of my > > desktop icons were missing but all my files and programs are still there but > > when I tried to start IE7 I got the message "the procedure entry point > > SHCreateThreadRef could not be located in dll SHLWAPI.dll". I followed the > > procedure described in article id 888162 to uninstall KB834707 and to remove > > SP2. After the reboot when I tried to open IE7 I got the message "procedure > > entry point SHRGetvalueW could not be located in dll SHLWAPI.dll"; I thought > > I hadn't properly deleted SP2 and tried to do it via the Add/Remove in > > Control Panel but it was completely blank when it opened. I tried via the > > Task Manager but got the message "refers to a location that is unavailable". > > The current version is: Windows XP 5.1 build 2600 xpclient 010817-1148. > > When I look at the files in the Windows folder I don't see any reference to > > ServicePack2 but I do see a KB834707uninst.log file. > > At this point I am stuck since I can't use IE to add the appropriate > > updates/patches to XP (or for anything for that matter) and I would > > appreciate any help/advice on how to get my PC back to a "normal" state with > > everything working properly. > > Thanks to all who took the time to read this long post. > > >
Guest Elmo Posted October 4, 2008 Posted October 4, 2008 Re: Explorer.EXE entry point not found. Techrookie wrote: > I was able to uninstall IE7 and I now have IE6-2600-0000 but after it starts > I cannot connect to any site (and thus cannot update XP) and I get an error > 12029. The diagnostic gave the following error messages: check firewall > settings for HTTP port (80) HTTPS port (443) & FTP port (21). I know the > connection is working since I can connect to Yahoo messenger and Skype and I > am using my laptop via WIFI. > I disabled the firewall settings for the connection but same result. I have > Norton Security 08 but I cannot start it because my icon is no longer there > and when I try to do it via an .exe file I get an error message. When I tried > to enable the firewall settings I got the following message: "error occurred > while internet connection was being enabled; cannot complete function". > Thanks for any assistance. > > > "MowGreen [MVP]" wrote: > >> How to perform a repair installation of Windows XP if Internet Explorer >> 7 is installed >> http://support.microsoft.com/kb/917964 >> >>> If you performed a repair installation of Windows XP but did not uninstall Internet Explorer 7, >>> Internet Explorer will not run. To troubleshoot this issue, follow these steps. >> >> MowGreen [MVP 2003-2009] >> =============== >> *-343-* FDNY >> Never Forgotten >> =============== >> >> >> Techrookie wrote: >> >>> After getting the error message "file System32\Drivers\Ntfs.sys is missing or >>> corrupt" I did a repair with the original CD. After rebooting most of my >>> desktop icons were missing but all my files and programs are still there but >>> when I tried to start IE7 I got the message "the procedure entry point >>> SHCreateThreadRef could not be located in dll SHLWAPI.dll". I followed the >>> procedure described in article id 888162 to uninstall KB834707 and to remove >>> SP2. After the reboot when I tried to open IE7 I got the message "procedure >>> entry point SHRGetvalueW could not be located in dll SHLWAPI.dll"; I thought >>> I hadn't properly deleted SP2 and tried to do it via the Add/Remove in >>> Control Panel but it was completely blank when it opened. I tried via the >>> Task Manager but got the message "refers to a location that is unavailable". >>> The current version is: Windows XP 5.1 build 2600 xpclient 010817-1148. >>> When I look at the files in the Windows folder I don't see any reference to >>> ServicePack2 but I do see a KB834707uninst.log file. >>> At this point I am stuck since I can't use IE to add the appropriate >>> updates/patches to XP (or for anything for that matter) and I would >>> appreciate any help/advice on how to get my PC back to a "normal" state with >>> everything working properly. >>> Thanks to all who took the time to read this long post. Click Start, Run, type: netsh winsock reset Press Enter key Restart the system You can also try this software download from a working machine: LSP-Fix http://www.cexx.org/lspfix.htm -- Joe =o)
Guest Techrookie Posted October 5, 2008 Posted October 5, 2008 Re: Explorer.EXE entry point not found. Thanks. That worked partially; I had to completely remove Norton Internet Security in order to get IE6 to work. But after updating XP with SP3 I am having the same problem but not with Firefox. So I'll try to download IE7 and see what happens...... I still have a few other problems with the machine, i.e. add/remove window blank, not able to install the printer again, etc. so I might be looking for more help!!! Thanks to all........ "Elmo" wrote: > Techrookie wrote: > > I was able to uninstall IE7 and I now have IE6-2600-0000 but after it starts > > I cannot connect to any site (and thus cannot update XP) and I get an error > > 12029. The diagnostic gave the following error messages: check firewall > > settings for HTTP port (80) HTTPS port (443) & FTP port (21). I know the > > connection is working since I can connect to Yahoo messenger and Skype and I > > am using my laptop via WIFI. > > I disabled the firewall settings for the connection but same result. I have > > Norton Security 08 but I cannot start it because my icon is no longer there > > and when I try to do it via an .exe file I get an error message. When I tried > > to enable the firewall settings I got the following message: "error occurred > > while internet connection was being enabled; cannot complete function". > > Thanks for any assistance. > > > > > > "MowGreen [MVP]" wrote: > > > >> How to perform a repair installation of Windows XP if Internet Explorer > >> 7 is installed > >> http://support.microsoft.com/kb/917964 > >> > >>> If you performed a repair installation of Windows XP but did not uninstall Internet Explorer 7, > >>> Internet Explorer will not run. To troubleshoot this issue, follow these steps. > >> > >> MowGreen [MVP 2003-2009] > >> =============== > >> *-343-* FDNY > >> Never Forgotten > >> =============== > >> > >> > >> Techrookie wrote: > >> > >>> After getting the error message "file System32\Drivers\Ntfs.sys is missing or > >>> corrupt" I did a repair with the original CD. After rebooting most of my > >>> desktop icons were missing but all my files and programs are still there but > >>> when I tried to start IE7 I got the message "the procedure entry point > >>> SHCreateThreadRef could not be located in dll SHLWAPI.dll". I followed the > >>> procedure described in article id 888162 to uninstall KB834707 and to remove > >>> SP2. After the reboot when I tried to open IE7 I got the message "procedure > >>> entry point SHRGetvalueW could not be located in dll SHLWAPI.dll"; I thought > >>> I hadn't properly deleted SP2 and tried to do it via the Add/Remove in > >>> Control Panel but it was completely blank when it opened. I tried via the > >>> Task Manager but got the message "refers to a location that is unavailable". > >>> The current version is: Windows XP 5.1 build 2600 xpclient 010817-1148. > >>> When I look at the files in the Windows folder I don't see any reference to > >>> ServicePack2 but I do see a KB834707uninst.log file. > >>> At this point I am stuck since I can't use IE to add the appropriate > >>> updates/patches to XP (or for anything for that matter) and I would > >>> appreciate any help/advice on how to get my PC back to a "normal" state with > >>> everything working properly. > >>> Thanks to all who took the time to read this long post. > > Click Start, Run, type: > > netsh winsock reset > > Press Enter key > > Restart the system > > You can also try this software download from a working machine: > > LSP-Fix > http://www.cexx.org/lspfix.htm > > -- > Joe =o) >
Guest MowGreen [MVP] Posted October 6, 2008 Posted October 6, 2008 Re: Explorer.EXE entry point not found. All of the issues you posted below are *directly* related to NIS 2008 actively monitoring the system when SP3 was applied. AFAIK, the only way to resolve them would be to do a Repair Installation with SP3 *uninstalled*. Then apply SP3 afterwards with NO AV/security suite actively monitoring the system. Here's the issue in a nutshell: http://support.microsoft.com/kb/953791 " CAUSE This problem occurs when the Fixccs.exe process is called during the Windows XP SP3 installation. This process creates some intermediate registry subkeys, and it later deletes these subkeys. In some cases, some antivirus applications may not let the Fixccs.exe process delete these intermediate registry subkeys. When this problem occurs, certain applications, such as Device Manager and Network Connections, may be unable to enumerate the device or connection instances. These applications will report a blank status, even though devices and connections still function as expected. " You could attempt to edit the registry but that would depend on you being able to locate and delete *all* of the "intermediate" reg subkeys that contain the following Values: $%&'()*+ MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== Techrookie wrote: > Thanks. > That worked partially; I had to completely remove Norton Internet Security > in order to get IE6 to work. But after updating XP with SP3 I am having the > same problem but not with Firefox. So I'll try to download IE7 and see what > happens...... > I still have a few other problems with the machine, i.e. add/remove window > blank, not able to install the printer again, etc. so I might be looking for > more help!!! > Thanks to all........ > > "Elmo" wrote: > > >>Techrookie wrote: >> >>>I was able to uninstall IE7 and I now have IE6-2600-0000 but after it starts >>>I cannot connect to any site (and thus cannot update XP) and I get an error >>>12029. The diagnostic gave the following error messages: check firewall >>>settings for HTTP port (80) HTTPS port (443) & FTP port (21). I know the >>>connection is working since I can connect to Yahoo messenger and Skype and I >>>am using my laptop via WIFI. >>>I disabled the firewall settings for the connection but same result. I have >>>Norton Security 08 but I cannot start it because my icon is no longer there >>>and when I try to do it via an .exe file I get an error message. When I tried >>>to enable the firewall settings I got the following message: "error occurred >>>while internet connection was being enabled; cannot complete function". >>>Thanks for any assistance. >>> >>> >>>"MowGreen [MVP]" wrote: >>> >>> >>>>How to perform a repair installation of Windows XP if Internet Explorer >>>>7 is installed >>>>http://support.microsoft.com/kb/917964 >>>> >>>> >>>>>If you performed a repair installation of Windows XP but did not uninstall Internet Explorer 7, >>>>>Internet Explorer will not run. To troubleshoot this issue, follow these steps. >>>> >>>>MowGreen [MVP 2003-2009] >>>>=============== >>>> *-343-* FDNY >>>>Never Forgotten >>>>=============== >>>> >>>> >>>>Techrookie wrote: >>>> >>>> >>>>>After getting the error message "file System32\Drivers\Ntfs.sys is missing or >>>>>corrupt" I did a repair with the original CD. After rebooting most of my >>>>>desktop icons were missing but all my files and programs are still there but >>>>>when I tried to start IE7 I got the message "the procedure entry point >>>>>SHCreateThreadRef could not be located in dll SHLWAPI.dll". I followed the >>>>>procedure described in article id 888162 to uninstall KB834707 and to remove >>>>>SP2. After the reboot when I tried to open IE7 I got the message "procedure >>>>>entry point SHRGetvalueW could not be located in dll SHLWAPI.dll"; I thought >>>>>I hadn't properly deleted SP2 and tried to do it via the Add/Remove in >>>>>Control Panel but it was completely blank when it opened. I tried via the >>>>>Task Manager but got the message "refers to a location that is unavailable". >>>>>The current version is: Windows XP 5.1 build 2600 xpclient 010817-1148. >>>>>When I look at the files in the Windows folder I don't see any reference to >>>>>ServicePack2 but I do see a KB834707uninst.log file. >>>>>At this point I am stuck since I can't use IE to add the appropriate >>>>>updates/patches to XP (or for anything for that matter) and I would >>>>>appreciate any help/advice on how to get my PC back to a "normal" state with >>>>>everything working properly. >>>>>Thanks to all who took the time to read this long post. >> >>Click Start, Run, type: >> >>netsh winsock reset >> >>Press Enter key >> >>Restart the system >> >>You can also try this software download from a working machine: >> >>LSP-Fix >>http://www.cexx.org/lspfix.htm >> >>-- >>Joe =o) >>
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