Guest jeremy_w07 Posted October 1, 2008 Posted October 1, 2008 I have a desktop computer that has Windows XP Professional isatlled on it. It was user-installed. Right now , i am having issues with Windows XP trying to load. It comes to the WINDOWS XP loading screen with the green scrolling bar below the XP logo. As it attempts to load, it freezes before the screen switches from the welcome screen to the logon screen. What are the causes of this and how can it be overcome so that Windows will start normally? NOTE: Safe mode does work. Restore has been attempted but it can't get passed that little bump as XP is loading -- Jeremy
Guest Malke Posted October 1, 2008 Posted October 1, 2008 Re: Windows XP Professional jeremy_w07 wrote: > I have a desktop computer that has Windows XP Professional isatlled on it. > It was user-installed. Right now , i am having issues with Windows XP > trying > to load. It comes to the WINDOWS XP loading screen with the green > scrolling > bar below the XP logo. As it attempts to load, it freezes before the > screen > switches from the welcome screen to the logon screen. What are the causes > of this and how can it be overcome so that Windows will start normally? > > NOTE: Safe mode does work. Restore has been attempted but it can't get > passed that little bump as XP is loading There are a lot of reasons this could happen - bad drivers, bad software, etc. What changed between the time things worked and the time they didn't? If, for instance, you updated a driver you can roll it back from Safe Mode. Or do a System Restore from Safe Mode. You can also look at Event Viewer for clues from Safe Mode. Start>Run>eventvwr.msc [enter] Otherwise, do clean-boot troubleshooting to find out what's running in Regular Mode that isn't in Safe Mode. Clean boot in Windows XP - http://support.microsoft.com/kb/310353 Clean-boot advanced troubleshooting in Windows XP - http://support.microsoft.com/kb/316434 How to Troubleshoot By Using the Msconfig Utility in Windows XP - http://support.microsoft.com/?id=310560 Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ
Guest jeremy_w07 Posted October 1, 2008 Posted October 1, 2008 Re: Windows XP Professional We had a little power bump here. This problem shortly after that. As far as I know, there weren't any additional drivers downloaded or updated before then, nd there was no one on the computer when the power went out. -- Jeremy "Malke" wrote: > jeremy_w07 wrote: > > > I have a desktop computer that has Windows XP Professional isatlled on it. > > It was user-installed. Right now , i am having issues with Windows XP > > trying > > to load. It comes to the WINDOWS XP loading screen with the green > > scrolling > > bar below the XP logo. As it attempts to load, it freezes before the > > screen > > switches from the welcome screen to the logon screen. What are the causes > > of this and how can it be overcome so that Windows will start normally? > > > > NOTE: Safe mode does work. Restore has been attempted but it can't get > > passed that little bump as XP is loading > > There are a lot of reasons this could happen - bad drivers, bad software, > etc. What changed between the time things worked and the time they didn't? > If, for instance, you updated a driver you can roll it back from Safe Mode. > Or do a System Restore from Safe Mode. > > You can also look at Event Viewer for clues from Safe Mode. > Start>Run>eventvwr.msc [enter] > > Otherwise, do clean-boot troubleshooting to find out what's running in > Regular Mode that isn't in Safe Mode. > > Clean boot in Windows XP - http://support.microsoft.com/kb/310353 > Clean-boot advanced troubleshooting in Windows XP - > http://support.microsoft.com/kb/316434 > How to Troubleshoot By Using the Msconfig Utility in Windows XP - > http://support.microsoft.com/?id=310560 > > Malke > -- > MS-MVP > Elephant Boy Computers - Don't Panic! > FAQ - http://www.elephantboycomputers.com/#FAQ > >
Guest Gerry Posted October 1, 2008 Posted October 1, 2008 Re: Windows XP Professional Jeremy Check the System log of Event Viewer for Error Reports. Make sure you are looking at an attempt to boot to normal mode and not a successful boot to safe mode Please post copies of all Error and Warning Reports appearing in the System log in Event Viewer for the last boot. No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ jeremy_w07 wrote: > I have a desktop computer that has Windows XP Professional isatlled > on it. > It was user-installed. Right now , i am having issues with Windows > XP trying to load. It comes to the WINDOWS XP loading screen with > the green scrolling bar below the XP logo. As it attempts to load, > it freezes before the screen switches from the welcome screen to the > logon screen. What are the causes of this and how can it be overcome > so that Windows will start normally? > > NOTE: Safe mode does work. Restore has been attempted but it can't > get passed that little bump as XP is loading
Guest Malke Posted October 1, 2008 Posted October 1, 2008 Re: Windows XP Professional jeremy_w07 wrote: > We had a little power bump here. This problem shortly after that. As far > as I know, there weren't any additional drivers downloaded or updated > before then, nd there was no one on the computer when the power went out. You may have hardware problems or need to do a Repair Install. I'd still look at Event Viewer and try clean-boot troubleshooting. http://www.michaelstevenstech.com/XPrepairinstall.htm - Repair Install How-To Uninterruptible Power Supplies are a Good Thing. Consider buying one. I like the Belkin 550's but APC makes good UPSes, too. Don't buy the cheapest; the one you want will be around $60. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ
Recommended Posts