HP ScanJet 8250 Incongruence

October 1, 2008

At location A I use SJ4850. At location B I use SJ8250. I use the same

laptop (HP Pavilion dv9000) at both locations. This system has worked

well in the past. I’m now at location B. Suppose I scan a fully

printed A4 sheet. I see an A4 image, but the printed sheet has been

“pushed” to the right and upwards, lopping part of it off, while

leaving corresponding blank space at the left and the bottom.

Have tried reinstalling the HP drivers to no effect. The defect seems

to be at the HP end as four different software scanning programs give

the same result.

Is there a way of regaining congruence? Is SJ8250 dying?

October 1, 2008

Re: HP ScanJet 8250 Incongruence

From: "Bob Frolek" <BobFrolek@hotmail.com>

| At location A I use SJ4850. At location B I use SJ8250. I use the same

| laptop (HP Pavilion dv9000) at both locations. This system has worked

| well in the past. I’m now at location B. Suppose I scan a fully

| printed A4 sheet. I see an A4 image, but the printed sheet has been

| “pushed” to the right and upwards, lopping part of it off, while

| leaving corresponding blank space at the left and the bottom.

| Have tried reinstalling the HP drivers to no effect. The defect seems

| to be at the HP end as four different software scanning programs give

| the same result.

| Is there a way of regaining congruence? Is SJ8250 dying?

Please contact HP Support. This isn't a WinXP issue.

Your ScanJet 8250 is not failing. This is a software issue. One of the bifggest problems

I have with HP is that there is different software front-ends for all their various

scanners, printer + scanners, etc. The different software often interferes with each

other. In a situation like you describe you should consider removing ALL HP software

except the TWAIN drivers for each scanner and pulling scans from TWAIN compliant

applications.

--

Dave

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