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Program Prevents Shutdown for A Split Second

Guest LearningZH

By Guest LearningZH
in Operating Systems Help & Support

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Guest LearningZH

Guest LearningZH

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Hello everyone, currently I have a problem with my laptop.Frequently, but not always, when I try to restart or shut down my laptop, a window pops up for a split second showing that a program prevents the process, then it immediately shuts down without further notice. It shows up without a name. I've been having this problem for a week now.I tried turning on and then wait for a minute to turn off, but it still shows the window.I've also tried to find the culprit through Event Viewer but to no avail.I'm concerned that this is caused by malware or virus.I've done Microsoft Defender's full scan a

 

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