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Unable to use external hard drive due to NO Bitlocker or Recovery Key

Guest Jennifer Radu

By Guest Jennifer Radu
in Operating Systems Help & Support

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Guest Jennifer Radu

Guest Jennifer Radu

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Every time I plug in a brand new USB drive or external hard drive it says locked and need BitLocker or recovery key which I do not have obviously with it being new - how can I access these portable storage devices ? I do not have access to any BitLocker recovery keys or any other passwords as I opened the USB sticks directly from the store packaging and put it promptly into my computer and was told that it is locked due to the encryption device enabled as well as my hard drive external hard drive it's saying that I BitLocker key was set U and that I either need to input the BitLocker key or a

 

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