Windows Explorer issue

[Guest ChrisCornwallUK]

XPSP2 - 80GB HP R3479EA Laptop - with 10GB freespace....

 

When I access Windows Explorer - My Pictures, I see large Icons, the program

then stops and I get the following errors in the error report that is sent to

Microsoft

 

EventType : InPageError P1 : c000009c P2 : 00000003

C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\explorer.exe.mdmp

C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\appcompat.txt

 

any ideas how to fix Explorer / My Pictures so it works properly again?

 

 

 

This is what I get for the fault when looked at in Computer Management

 

Faulting application explorer.exe, version 6.0.2900.3156, faulting module

gdiplus.dll, version 5.1.3102.3352, fault address 0x00143023.

 

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

 

I also have problems with Windows Messenger

 

The description for Event ID ( 1000 ) in Source ( Windows Live Messenger )

cannot be found. The local computer may not have the necessary registry

information or message DLL files to display messages from a remote computer.

You may be able to use the /AUXSOURCE= flag to retrieve this description; see

Help and Support for details. The following information is part of the event:

msnmsgr.exe, 8.5.1302.1018, 4717a53b, unknown, 0.0.0.0, 00000000, 0, 0d000000.

 

Which may or may not be related.

 

I've tried a disk check which despite having 10GB free disk space fails

saying there's insufficient space to complete.

[Guest nass]

RE: Windows Explorer issue

 

 

 

"ChrisCornwallUK" wrote:

> XPSP2 - 80GB HP R3479EA Laptop - with 10GB freespace....

>

> When I access Windows Explorer - My Pictures, I see large Icons, the program

> then stops and I get the following errors in the error report that is sent to

> Microsoft

>

> EventType : InPageError P1 : c000009c P2 : 00000003

> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\explorer.exe.mdmp

> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\appcompat.txt

>

> any ideas how to fix Explorer / My Pictures so it works properly again?

>

>

>

> This is what I get for the fault when looked at in Computer Management

>

> Faulting application explorer.exe, version 6.0.2900.3156, faulting module

> gdiplus.dll, version 5.1.3102.3352, fault address 0x00143023.

>

> For more information, see Help and Support Center at

> http://go.microsoft.com/fwlink/events.asp.

>

> I also have problems with Windows Messenger

>

> The description for Event ID ( 1000 ) in Source ( Windows Live Messenger )

> cannot be found. The local computer may not have the necessary registry

> information or message DLL files to display messages from a remote computer.

> You may be able to use the /AUXSOURCE= flag to retrieve this description; see

> Help and Support for details. The following information is part of the event:

> msnmsgr.exe, 8.5.1302.1018, 4717a53b, unknown, 0.0.0.0, 00000000, 0, 0d000000.

>

> Which may or may not be related.

>

> I've tried a disk check which despite having 10GB free disk space fails

> saying there's insufficient space to complete.

 

1- gdiplus.dll is GDI graphics interface.

What your Mobo model and manufacturer

Do you have ATI Radeon or Nvidia Card?

 

Download Platform SDK Redistributable: GDI+

http://www.microsoft.com/downloads/details.aspx?FamilyId=6A63AB9C-DF12-4D41-933C-BE590FEAA05A&displaylang=en

 

Reboot your machine after the installation of the update twice!

Then run a through scan by doing the earlier cleaning steps and run this toll:

download this tool o run clean up:

http://www.ccleaner.com/download/builds/downloading-slim

Run Disk Clean Up on your Drive, does it help?

 

If the above didn't help then try this:

Open your Search and search for gdiplus.dll, you will find it in this

location:

C:\Windows\System32

C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.2180_x-ww_522f9f82

 

Windows Explorer may exit unexpectedly when you use it to view TIFF files in

the Details view in Windows Server 2003

http://support.microsoft.com/kb/898051

 

2- To your second issue:

Uninstall windows live messenger and then reinstall it again.

 

HTH,

nass

---

http://www.nasstec.co.uk

[Guest Gerry]

Re: Windows Explorer issue

 

Chris

 

Can you please provide a copy of the Stop error (BSOD) Report

 

Disable automatic restart on system failure. This should help by

allowing time to write down the STOP code properly. Right click on

the My Computer icon on the Desktop and select Properties, Advanced,

Start-Up and Recovery, System Failure and uncheck box before

Automatically Restart.

 

Do not re-enable automatic restart on system failure until you have

resolved the problem. Check for variants of the Stop Error message.

 

An alternative is to keep pressing the F8 key during Start-Up and select

option - Disable automatic restart on system failure.

 

If you are using a wireless keyboard and the F8 key does not work

substitute a wired keyboard and mouse for this exercise only.

 

 

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

 

 

 

ChrisCornwallUK wrote:

> XPSP2 - 80GB HP R3479EA Laptop - with 10GB freespace....

>

> When I access Windows Explorer - My Pictures, I see large Icons, the

> program then stops and I get the following errors in the error report

> that is sent to Microsoft

>

> EventType : InPageError P1 : c000009c P2 : 00000003

> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\explorer.exe.mdmp

> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\appcompat.txt

>

> any ideas how to fix Explorer / My Pictures so it works properly

> again?

>

>

>

> This is what I get for the fault when looked at in Computer Management

>

> Faulting application explorer.exe, version 6.0.2900.3156, faulting

> module gdiplus.dll, version 5.1.3102.3352, fault address 0x00143023.

>

> For more information, see Help and Support Center at

> http://go.microsoft.com/fwlink/events.asp.

>

> I also have problems with Windows Messenger

>

> The description for Event ID ( 1000 ) in Source ( Windows Live

> Messenger ) cannot be found. The local computer may not have the

> necessary registry information or message DLL files to display

> messages from a remote computer. You may be able to use the

> /AUXSOURCE= flag to retrieve this description; see Help and Support

> for details. The following information is part of the event:

> msnmsgr.exe, 8.5.1302.1018, 4717a53b, unknown, 0.0.0.0, 00000000, 0,

> 0d000000.

>

> Which may or may not be related.

>

> I've tried a disk check which despite having 10GB free disk space

> fails saying there's insufficient space to complete.

[Guest ChrisCornwallUK]

Re: Windows Explorer issue

 

It's not a BSOD issue it's WE that stops ... Not a system stop.

 

"Gerry" wrote:

> Chris

>

> Can you please provide a copy of the Stop error (BSOD) Report

>

> Disable automatic restart on system failure. This should help by

> allowing time to write down the STOP code properly. Right click on

> the My Computer icon on the Desktop and select Properties, Advanced,

> Start-Up and Recovery, System Failure and uncheck box before

> Automatically Restart.

>

> Do not re-enable automatic restart on system failure until you have

> resolved the problem. Check for variants of the Stop Error message.

>

> An alternative is to keep pressing the F8 key during Start-Up and select

> option - Disable automatic restart on system failure.

>

> If you are using a wireless keyboard and the F8 key does not work

> substitute a wired keyboard and mouse for this exercise only.

>

>

>

> --

>

>

>

> Hope this helps.

>

> Gerry

> ~~~~

> FCA

> Stourport, England

> Enquire, plan and execute

> ~~~~~~~~~~~~~~~~~~~

>

>

>

>

> ChrisCornwallUK wrote:

> > XPSP2 - 80GB HP R3479EA Laptop - with 10GB freespace....

> >

> > When I access Windows Explorer - My Pictures, I see large Icons, the

> > program then stops and I get the following errors in the error report

> > that is sent to Microsoft

> >

> > EventType : InPageError P1 : c000009c P2 : 00000003

> > C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\explorer.exe.mdmp

> > C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\appcompat.txt

> >

> > any ideas how to fix Explorer / My Pictures so it works properly

> > again?

> >

> >

> >

> > This is what I get for the fault when looked at in Computer Management

> >

> > Faulting application explorer.exe, version 6.0.2900.3156, faulting

> > module gdiplus.dll, version 5.1.3102.3352, fault address 0x00143023.

> >

> > For more information, see Help and Support Center at

> > http://go.microsoft.com/fwlink/events.asp.

> >

> > I also have problems with Windows Messenger

> >

> > The description for Event ID ( 1000 ) in Source ( Windows Live

> > Messenger ) cannot be found. The local computer may not have the

> > necessary registry information or message DLL files to display

> > messages from a remote computer. You may be able to use the

> > /AUXSOURCE= flag to retrieve this description; see Help and Support

> > for details. The following information is part of the event:

> > msnmsgr.exe, 8.5.1302.1018, 4717a53b, unknown, 0.0.0.0, 00000000, 0,

> > 0d000000.

> >

> > Which may or may not be related.

> >

> > I've tried a disk check which despite having 10GB free disk space

> > fails saying there's insufficient space to complete.

>

>

>

[Guest Gerry]

Re: Windows Explorer issue

 

Chris

 

EventType : InPageError P1 : c000009c P2 : 00000003

>>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\explorer.exe.mdmp

>>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\appcompat.txt

 

Please post the copy of the Event Viewer Error report relating to the

above.

 

You can access Event Viewer by selecting Start, Control Panel,

Administrative Tools, and Event Viewer.

 

A tip for posting copies of Error Reports! Run Event Viewer and double

click on the error you want to copy. In the window, which appears is a

button resembling two pages. Click the button and close Event

Viewer.Now start your message (email) and do a paste into the body of

the message. Make sure this is the first paste after exiting from

Event Viewer.

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

ChrisCornwallUK wrote:

> It's not a BSOD issue it's WE that stops ... Not a system stop.

>

> "Gerry" wrote:

>

>> Chris

>>

>> Can you please provide a copy of the Stop error (BSOD) Report

>>

>> Disable automatic restart on system failure. This should help by

>> allowing time to write down the STOP code properly. Right click on

>> the My Computer icon on the Desktop and select Properties, Advanced,

>> Start-Up and Recovery, System Failure and uncheck box before

>> Automatically Restart.

>>

>> Do not re-enable automatic restart on system failure until you have

>> resolved the problem. Check for variants of the Stop Error message.

>>

>> An alternative is to keep pressing the F8 key during Start-Up and

>> select option - Disable automatic restart on system failure.

>>

>> If you are using a wireless keyboard and the F8 key does not work

>> substitute a wired keyboard and mouse for this exercise only.

>>

>>

>>

>> --

>>

>>

>>

>> Hope this helps.

>>

>> Gerry

>> ~~~~

>> FCA

>> Stourport, England

>> Enquire, plan and execute

>> ~~~~~~~~~~~~~~~~~~~

>>

>>

>>

>>

>> ChrisCornwallUK wrote:

>>> XPSP2 - 80GB HP R3479EA Laptop - with 10GB freespace....

>>>

>>> When I access Windows Explorer - My Pictures, I see large Icons, the

>>> program then stops and I get the following errors in the error

>>> report that is sent to Microsoft

>>>

>>> EventType : InPageError P1 : c000009c P2 : 00000003

>>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\explorer.exe.mdmp

>>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\appcompat.txt

>>>

>>> any ideas how to fix Explorer / My Pictures so it works properly

>>> again?

>>>

>>>

>>>

>>> This is what I get for the fault when looked at in Computer

>>> Management

>>>

>>> Faulting application explorer.exe, version 6.0.2900.3156, faulting

>>> module gdiplus.dll, version 5.1.3102.3352, fault address 0x00143023.

>>>

>>> For more information, see Help and Support Center at

>>> http://go.microsoft.com/fwlink/events.asp.

>>>

>>> I also have problems with Windows Messenger

>>>

>>> The description for Event ID ( 1000 ) in Source ( Windows Live

>>> Messenger ) cannot be found. The local computer may not have the

>>> necessary registry information or message DLL files to display

>>> messages from a remote computer. You may be able to use the

>>> /AUXSOURCE= flag to retrieve this description; see Help and Support

>>> for details. The following information is part of the event:

>>> msnmsgr.exe, 8.5.1302.1018, 4717a53b, unknown, 0.0.0.0, 00000000, 0,

>>> 0d000000.

>>>

>>> Which may or may not be related.

>>>

>>> I've tried a disk check which despite having 10GB free disk space

>>> fails saying there's insufficient space to complete.

[Guest ju.c]

Re: Windows Explorer issue

 

Sounds like you have a bad file in your "My Pictures" folder.

 

You could move all the files to another folder and then move

a file back, one a time until you find the bad file (using a

command window). When found, delete it.

 

As for the Messenger error, it doesn't look like an error. It

looks like the Event Viewer is attempting to display an

information message, but it is missing information that

msnmsgr.exe does not contain. Therefore, the error is that

the Event Viewer cannot display any info about a

msnmsgr.exe event. Make sense?

 

 

ju.c

 

 

"ChrisCornwallUK" <ChrisCornwallUK@discussions.microsoft.com> wrote in message

news:B770EAA5-8558-472C-8FF3-FB750CD20915@microsoft.com...

> XPSP2 - 80GB HP R3479EA Laptop - with 10GB freespace....

>

> When I access Windows Explorer - My Pictures, I see large Icons, the program

> then stops and I get the following errors in the error report that is sent to

> Microsoft

>

> EventType : InPageError P1 : c000009c P2 : 00000003

> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\explorer.exe.mdmp

> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\appcompat.txt

>

> any ideas how to fix Explorer / My Pictures so it works properly again?

>

>

>

> This is what I get for the fault when looked at in Computer Management

>

> Faulting application explorer.exe, version 6.0.2900.3156, faulting module

> gdiplus.dll, version 5.1.3102.3352, fault address 0x00143023.

>

> For more information, see Help and Support Center at

> http://go.microsoft.com/fwlink/events.asp.

>

> I also have problems with Windows Messenger

>

> The description for Event ID ( 1000 ) in Source ( Windows Live Messenger )

> cannot be found. The local computer may not have the necessary registry

> information or message DLL files to display messages from a remote computer.

> You may be able to use the /AUXSOURCE= flag to retrieve this description; see

> Help and Support for details. The following information is part of the event:

> msnmsgr.exe, 8.5.1302.1018, 4717a53b, unknown, 0.0.0.0, 00000000, 0, 0d000000.

>

> Which may or may not be related.

>

> I've tried a disk check which despite having 10GB free disk space fails

> saying there's insufficient space to complete.

[Guest ChrisCornwallUK]

Re: Windows Explorer issue

 

Event Type: Error

Event Source: Application Error

Event Category: None

Event ID: 1000

Date: 03/10/2008

Time: 01:49:10

User: N/A

Computer: USER-D7CD0ECC70

Description:

Faulting application explorer.exe, version 6.0.2900.3156, faulting module

gdiplus.dll, version 5.1.3102.3352, fault address 0x001421cd.

 

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 70 70 6c 69 63 61 74 Applicat

0008: 69 6f 6e 20 46 61 69 6c ion Fail

0010: 75 72 65 20 20 65 78 70 ure exp

0018: 6c 6f 72 65 72 2e 65 78 lorer.ex

0020: 65 20 36 2e 30 2e 32 39 e 6.0.29

0028: 30 30 2e 33 31 35 36 20 00.3156

0030: 69 6e 20 67 64 69 70 6c in gdipl

0038: 75 73 2e 64 6c 6c 20 35 us.dll 5

0040: 2e 31 2e 33 31 30 32 2e .1.3102.

0048: 33 33 35 32 20 61 74 20 3352 at

0050: 6f 66 66 73 65 74 20 30 offset 0

0058: 30 31 34 32 31 63 64 0d 01421cd.

0060: 0a .

 

 

"Gerry" wrote:

> Chris

>

> EventType : InPageError P1 : c000009c P2 : 00000003

> >>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\explorer.exe.mdmp

> >>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\appcompat.txt

>

> Please post the copy of the Event Viewer Error report relating to the

> above.

>

> You can access Event Viewer by selecting Start, Control Panel,

> Administrative Tools, and Event Viewer.

>

> A tip for posting copies of Error Reports! Run Event Viewer and double

> click on the error you want to copy. In the window, which appears is a

> button resembling two pages. Click the button and close Event

> Viewer.Now start your message (email) and do a paste into the body of

> the message. Make sure this is the first paste after exiting from

> Event Viewer.

>

> --

>

>

>

> Hope this helps.

>

> Gerry

> ~~~~

> FCA

> Stourport, England

> Enquire, plan and execute

> ~~~~~~~~~~~~~~~~~~~

>

> ChrisCornwallUK wrote:

> > It's not a BSOD issue it's WE that stops ... Not a system stop.

> >

> > "Gerry" wrote:

> >

> >> Chris

> >>

> >> Can you please provide a copy of the Stop error (BSOD) Report

> >>

> >> Disable automatic restart on system failure. This should help by

> >> allowing time to write down the STOP code properly. Right click on

> >> the My Computer icon on the Desktop and select Properties, Advanced,

> >> Start-Up and Recovery, System Failure and uncheck box before

> >> Automatically Restart.

> >>

> >> Do not re-enable automatic restart on system failure until you have

> >> resolved the problem. Check for variants of the Stop Error message.

> >>

> >> An alternative is to keep pressing the F8 key during Start-Up and

> >> select option - Disable automatic restart on system failure.

> >>

> >> If you are using a wireless keyboard and the F8 key does not work

> >> substitute a wired keyboard and mouse for this exercise only.

> >>

> >>

> >>

> >> --

> >>

> >>

> >>

> >> Hope this helps.

> >>

> >> Gerry

> >> ~~~~

> >> FCA

> >> Stourport, England

> >> Enquire, plan and execute

> >> ~~~~~~~~~~~~~~~~~~~

> >>

> >>

> >>

> >>

> >> ChrisCornwallUK wrote:

> >>> XPSP2 - 80GB HP R3479EA Laptop - with 10GB freespace....

> >>>

> >>> When I access Windows Explorer - My Pictures, I see large Icons, the

> >>> program then stops and I get the following errors in the error

> >>> report that is sent to Microsoft

> >>>

> >>> EventType : InPageError P1 : c000009c P2 : 00000003

> >>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\explorer.exe.mdmp

> >>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\appcompat.txt

> >>>

> >>> any ideas how to fix Explorer / My Pictures so it works properly

> >>> again?

> >>>

> >>>

> >>>

> >>> This is what I get for the fault when looked at in Computer

> >>> Management

> >>>

> >>> Faulting application explorer.exe, version 6.0.2900.3156, faulting

> >>> module gdiplus.dll, version 5.1.3102.3352, fault address 0x00143023.

> >>>

> >>> For more information, see Help and Support Center at

> >>> http://go.microsoft.com/fwlink/events.asp.

> >>>

> >>> I also have problems with Windows Messenger

> >>>

> >>> The description for Event ID ( 1000 ) in Source ( Windows Live

> >>> Messenger ) cannot be found. The local computer may not have the

> >>> necessary registry information or message DLL files to display

> >>> messages from a remote computer. You may be able to use the

> >>> /AUXSOURCE= flag to retrieve this description; see Help and Support

> >>> for details. The following information is part of the event:

> >>> msnmsgr.exe, 8.5.1302.1018, 4717a53b, unknown, 0.0.0.0, 00000000, 0,

> >>> 0d000000.

> >>>

> >>> Which may or may not be related.

> >>>

> >>> I've tried a disk check which despite having 10GB free disk space

> >>> fails saying there's insufficient space to complete.

>

>

>

[Guest ChrisCornwallUK]

Re: Windows Explorer issue

 

Some more information.....

 

I've been working on this today.....

 

1. I've successfully zipped up My Pictures and can view all of them when

double clicked within the zipped file.

 

2. I've also deleted ALL of the thumbs.db files within the zipped files.

 

3. The original My Pictures file deleted satisfactorily to the Recycle Bin

and then the Recycle Bin has been emptied.

 

4. I can decompress .bmp, .gif and .png files and place them into a new My

Pictures folder and it behaves normally.

 

HOWEVER if I try and insert ANY .jpg picture into My Pictures it falls over

immediately, it would appear that somehow the registration of Jpegs has

screwed up.

 

Any further thoughts please?

 

"ChrisCornwallUK" wrote:

> Event Type: Error

> Event Source: Application Error

> Event Category: None

> Event ID: 1000

> Date: 03/10/2008

> Time: 01:49:10

> User: N/A

> Computer: USER-D7CD0ECC70

> Description:

> Faulting application explorer.exe, version 6.0.2900.3156, faulting module

> gdiplus.dll, version 5.1.3102.3352, fault address 0x001421cd.

>

> For more information, see Help and Support Center at

> http://go.microsoft.com/fwlink/events.asp.

> Data:

> 0000: 41 70 70 6c 69 63 61 74 Applicat

> 0008: 69 6f 6e 20 46 61 69 6c ion Fail

> 0010: 75 72 65 20 20 65 78 70 ure exp

> 0018: 6c 6f 72 65 72 2e 65 78 lorer.ex

> 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29

> 0028: 30 30 2e 33 31 35 36 20 00.3156

> 0030: 69 6e 20 67 64 69 70 6c in gdipl

> 0038: 75 73 2e 64 6c 6c 20 35 us.dll 5

> 0040: 2e 31 2e 33 31 30 32 2e .1.3102.

> 0048: 33 33 35 32 20 61 74 20 3352 at

> 0050: 6f 66 66 73 65 74 20 30 offset 0

> 0058: 30 31 34 32 31 63 64 0d 01421cd.

> 0060: 0a .

>

>

> "Gerry" wrote:

>

> > Chris

> >

> > EventType : InPageError P1 : c000009c P2 : 00000003

> > >>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\explorer.exe.mdmp

> > >>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\appcompat.txt

> >

> > Please post the copy of the Event Viewer Error report relating to the

> > above.

> >

> > You can access Event Viewer by selecting Start, Control Panel,

> > Administrative Tools, and Event Viewer.

> >

> > A tip for posting copies of Error Reports! Run Event Viewer and double

> > click on the error you want to copy. In the window, which appears is a

> > button resembling two pages. Click the button and close Event

> > Viewer.Now start your message (email) and do a paste into the body of

> > the message. Make sure this is the first paste after exiting from

> > Event Viewer.

> >

> > --

> >

> >

> >

> > Hope this helps.

> >

> > Gerry

> > ~~~~

> > FCA

> > Stourport, England

> > Enquire, plan and execute

> > ~~~~~~~~~~~~~~~~~~~

> >

> > ChrisCornwallUK wrote:

> > > It's not a BSOD issue it's WE that stops ... Not a system stop.

> > >

> > > "Gerry" wrote:

> > >

> > >> Chris

> > >>

> > >> Can you please provide a copy of the Stop error (BSOD) Report

> > >>

> > >> Disable automatic restart on system failure. This should help by

> > >> allowing time to write down the STOP code properly. Right click on

> > >> the My Computer icon on the Desktop and select Properties, Advanced,

> > >> Start-Up and Recovery, System Failure and uncheck box before

> > >> Automatically Restart.

> > >>

> > >> Do not re-enable automatic restart on system failure until you have

> > >> resolved the problem. Check for variants of the Stop Error message.

> > >>

> > >> An alternative is to keep pressing the F8 key during Start-Up and

> > >> select option - Disable automatic restart on system failure.

> > >>

> > >> If you are using a wireless keyboard and the F8 key does not work

> > >> substitute a wired keyboard and mouse for this exercise only.

> > >>

> > >>

> > >>

> > >> --

> > >>

> > >>

> > >>

> > >> Hope this helps.

> > >>

> > >> Gerry

> > >> ~~~~

> > >> FCA

> > >> Stourport, England

> > >> Enquire, plan and execute

> > >> ~~~~~~~~~~~~~~~~~~~

> > >>

> > >>

> > >>

> > >>

> > >> ChrisCornwallUK wrote:

> > >>> XPSP2 - 80GB HP R3479EA Laptop - with 10GB freespace....

> > >>>

> > >>> When I access Windows Explorer - My Pictures, I see large Icons, the

> > >>> program then stops and I get the following errors in the error

> > >>> report that is sent to Microsoft

> > >>>

> > >>> EventType : InPageError P1 : c000009c P2 : 00000003

> > >>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\explorer.exe.mdmp

> > >>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\appcompat.txt

> > >>>

> > >>> any ideas how to fix Explorer / My Pictures so it works properly

> > >>> again?

> > >>>

> > >>>

> > >>>

> > >>> This is what I get for the fault when looked at in Computer

> > >>> Management

> > >>>

> > >>> Faulting application explorer.exe, version 6.0.2900.3156, faulting

> > >>> module gdiplus.dll, version 5.1.3102.3352, fault address 0x00143023.

> > >>>

> > >>> For more information, see Help and Support Center at

> > >>> http://go.microsoft.com/fwlink/events.asp.

> > >>>

> > >>> I also have problems with Windows Messenger

> > >>>

> > >>> The description for Event ID ( 1000 ) in Source ( Windows Live

> > >>> Messenger ) cannot be found. The local computer may not have the

> > >>> necessary registry information or message DLL files to display

> > >>> messages from a remote computer. You may be able to use the

> > >>> /AUXSOURCE= flag to retrieve this description; see Help and Support

> > >>> for details. The following information is part of the event:

> > >>> msnmsgr.exe, 8.5.1302.1018, 4717a53b, unknown, 0.0.0.0, 00000000, 0,

> > >>> 0d000000.

> > >>>

> > >>> Which may or may not be related.

> > >>>

> > >>> I've tried a disk check which despite having 10GB free disk space

> > >>> fails saying there's insufficient space to complete.

> >

> >

> >

[Guest Gerry]

Re: Windows Explorer issue

 

Chris

 

What programme is associated with jpegs?

 

 

--

 

 

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

ChrisCornwallUK wrote:

> Some more information.....

>

> I've been working on this today.....

>

> 1. I've successfully zipped up My Pictures and can view all of them

> when double clicked within the zipped file.

>

> 2. I've also deleted ALL of the thumbs.db files within the zipped

> files.

>

> 3. The original My Pictures file deleted satisfactorily to the

> Recycle Bin and then the Recycle Bin has been emptied.

>

> 4. I can decompress .bmp, .gif and .png files and place them into a

> new My Pictures folder and it behaves normally.

>

> HOWEVER if I try and insert ANY .jpg picture into My Pictures it

> falls over immediately, it would appear that somehow the registration

> of Jpegs has screwed up.

>

> Any further thoughts please?

>

> "ChrisCornwallUK" wrote:

>

>> Event Type: Error

>> Event Source: Application Error

>> Event Category: None

>> Event ID: 1000

>> Date: 03/10/2008

>> Time: 01:49:10

>> User: N/A

>> Computer: USER-D7CD0ECC70

>> Description:

>> Faulting application explorer.exe, version 6.0.2900.3156, faulting

>> module gdiplus.dll, version 5.1.3102.3352, fault address 0x001421cd.

>>

>> For more information, see Help and Support Center at

>> http://go.microsoft.com/fwlink/events.asp.

>> Data:

>> 0000: 41 70 70 6c 69 63 61 74 Applicat

>> 0008: 69 6f 6e 20 46 61 69 6c ion Fail

>> 0010: 75 72 65 20 20 65 78 70 ure exp

>> 0018: 6c 6f 72 65 72 2e 65 78 lorer.ex

>> 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29

>> 0028: 30 30 2e 33 31 35 36 20 00.3156

>> 0030: 69 6e 20 67 64 69 70 6c in gdipl

>> 0038: 75 73 2e 64 6c 6c 20 35 us.dll 5

>> 0040: 2e 31 2e 33 31 30 32 2e .1.3102.

>> 0048: 33 33 35 32 20 61 74 20 3352 at

>> 0050: 6f 66 66 73 65 74 20 30 offset 0

>> 0058: 30 31 34 32 31 63 64 0d 01421cd.

>> 0060: 0a .

>>

>>

>> "Gerry" wrote:

>>

>>> Chris

>>>

>>> EventType : InPageError P1 : c000009c P2 : 00000003

>>>>>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\explorer.exe.mdmp

>>>>>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\appcompat.txt

>>>

>>> Please post the copy of the Event Viewer Error report relating to

>>> the above.

>>>

>>> You can access Event Viewer by selecting Start, Control Panel,

>>> Administrative Tools, and Event Viewer.

>>>

>>> A tip for posting copies of Error Reports! Run Event Viewer and

>>> double click on the error you want to copy. In the window, which

>>> appears is a button resembling two pages. Click the button and

>>> close Event Viewer.Now start your message (email) and do a paste

>>> into the body of the message. Make sure this is the first paste

>>> after exiting from Event Viewer.

>>>

>>> --

>>>

>>>

>>>

>>> Hope this helps.

>>>

>>> Gerry

>>> ~~~~

>>> FCA

>>> Stourport, England

>>> Enquire, plan and execute

>>> ~~~~~~~~~~~~~~~~~~~

>>>

>>> ChrisCornwallUK wrote:

>>>> It's not a BSOD issue it's WE that stops ... Not a system stop.

>>>>

>>>> "Gerry" wrote:

>>>>

>>>>> Chris

>>>>>

>>>>> Can you please provide a copy of the Stop error (BSOD) Report

>>>>>

>>>>> Disable automatic restart on system failure. This should help by

>>>>> allowing time to write down the STOP code properly. Right click on

>>>>> the My Computer icon on the Desktop and select Properties,

>>>>> Advanced, Start-Up and Recovery, System Failure and uncheck box

>>>>> before Automatically Restart.

>>>>>

>>>>> Do not re-enable automatic restart on system failure until you

>>>>> have resolved the problem. Check for variants of the Stop Error

>>>>> message.

>>>>>

>>>>> An alternative is to keep pressing the F8 key during Start-Up and

>>>>> select option - Disable automatic restart on system failure.

>>>>>

>>>>> If you are using a wireless keyboard and the F8 key does not work

>>>>> substitute a wired keyboard and mouse for this exercise only.

>>>>>

>>>>>

>>>>>

>>>>> --

>>>>>

>>>>>

>>>>>

>>>>> Hope this helps.

>>>>>

>>>>> Gerry

>>>>> ~~~~

>>>>> FCA

>>>>> Stourport, England

>>>>> Enquire, plan and execute

>>>>> ~~~~~~~~~~~~~~~~~~~

>>>>>

>>>>>

>>>>>

>>>>>

>>>>> ChrisCornwallUK wrote:

>>>>>> XPSP2 - 80GB HP R3479EA Laptop - with 10GB freespace....

>>>>>>

>>>>>> When I access Windows Explorer - My Pictures, I see large Icons,

>>>>>> the program then stops and I get the following errors in the

>>>>>> error report that is sent to Microsoft

>>>>>>

>>>>>> EventType : InPageError P1 : c000009c P2 : 00000003

>>>>>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\explorer.exe.mdmp

>>>>>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\appcompat.txt

>>>>>>

>>>>>> any ideas how to fix Explorer / My Pictures so it works properly

>>>>>> again?

>>>>>>

>>>>>>

>>>>>>

>>>>>> This is what I get for the fault when looked at in Computer

>>>>>> Management

>>>>>>

>>>>>> Faulting application explorer.exe, version 6.0.2900.3156,

>>>>>> faulting module gdiplus.dll, version 5.1.3102.3352, fault

>>>>>> address 0x00143023.

>>>>>>

>>>>>> For more information, see Help and Support Center at

>>>>>> http://go.microsoft.com/fwlink/events.asp.

>>>>>>

>>>>>> I also have problems with Windows Messenger

>>>>>>

>>>>>> The description for Event ID ( 1000 ) in Source ( Windows Live

>>>>>> Messenger ) cannot be found. The local computer may not have the

>>>>>> necessary registry information or message DLL files to display

>>>>>> messages from a remote computer. You may be able to use the

>>>>>> /AUXSOURCE= flag to retrieve this description; see Help and

>>>>>> Support for details. The following information is part of the

>>>>>> event: msnmsgr.exe, 8.5.1302.1018, 4717a53b, unknown, 0.0.0.0,

>>>>>> 00000000, 0, 0d000000.

>>>>>>

>>>>>> Which may or may not be related.

>>>>>>

>>>>>> I've tried a disk check which despite having 10GB free disk space

>>>>>> fails saying there's insufficient space to complete.

[Guest ju.c]

Re: Windows Explorer issue

 

Easy to fix. But since you ignore me you're on your own.

 

 

ju.c

 

 

"ChrisCornwallUK" <ChrisCornwallUK@discussions.microsoft.com> wrote in message

news:F28448C7-4017-4513-8FC6-4C399B8D9FA4@microsoft.com...

> Some more information.....

>

> I've been working on this today.....

>

> 1. I've successfully zipped up My Pictures and can view all of them when

> double clicked within the zipped file.

>

> 2. I've also deleted ALL of the thumbs.db files within the zipped files.

>

> 3. The original My Pictures file deleted satisfactorily to the Recycle Bin

> and then the Recycle Bin has been emptied.

>

> 4. I can decompress .bmp, .gif and .png files and place them into a new My

> Pictures folder and it behaves normally.

>

> HOWEVER if I try and insert ANY .jpg picture into My Pictures it falls over

> immediately, it would appear that somehow the registration of Jpegs has

> screwed up.

>

> Any further thoughts please?

>

> "ChrisCornwallUK" wrote:

>

>> Event Type: Error

>> Event Source: Application Error

>> Event Category: None

>> Event ID: 1000

>> Date: 03/10/2008

>> Time: 01:49:10

>> User: N/A

>> Computer: USER-D7CD0ECC70

>> Description:

>> Faulting application explorer.exe, version 6.0.2900.3156, faulting module

>> gdiplus.dll, version 5.1.3102.3352, fault address 0x001421cd.

>>

>> For more information, see Help and Support Center at

>> http://go.microsoft.com/fwlink/events.asp.

>> Data:

>> 0000: 41 70 70 6c 69 63 61 74 Applicat

>> 0008: 69 6f 6e 20 46 61 69 6c ion Fail

>> 0010: 75 72 65 20 20 65 78 70 ure exp

>> 0018: 6c 6f 72 65 72 2e 65 78 lorer.ex

>> 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29

>> 0028: 30 30 2e 33 31 35 36 20 00.3156

>> 0030: 69 6e 20 67 64 69 70 6c in gdipl

>> 0038: 75 73 2e 64 6c 6c 20 35 us.dll 5

>> 0040: 2e 31 2e 33 31 30 32 2e .1.3102.

>> 0048: 33 33 35 32 20 61 74 20 3352 at

>> 0050: 6f 66 66 73 65 74 20 30 offset 0

>> 0058: 30 31 34 32 31 63 64 0d 01421cd.

>> 0060: 0a .

>>

>>

>> "Gerry" wrote:

>>

>> > Chris

>> >

>> > EventType : InPageError P1 : c000009c P2 : 00000003

>> > >>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\explorer.exe.mdmp

>> > >>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\appcompat.txt

>> >

>> > Please post the copy of the Event Viewer Error report relating to the

>> > above.

>> >

>> > You can access Event Viewer by selecting Start, Control Panel,

>> > Administrative Tools, and Event Viewer.

>> >

>> > A tip for posting copies of Error Reports! Run Event Viewer and double

>> > click on the error you want to copy. In the window, which appears is a

>> > button resembling two pages. Click the button and close Event

>> > Viewer.Now start your message (email) and do a paste into the body of

>> > the message. Make sure this is the first paste after exiting from

>> > Event Viewer.

>> >

>> > --

>> >

>> >

>> >

>> > Hope this helps.

>> >

>> > Gerry

>> > ~~~~

>> > FCA

>> > Stourport, England

>> > Enquire, plan and execute

>> > ~~~~~~~~~~~~~~~~~~~

>> >

>> > ChrisCornwallUK wrote:

>> > > It's not a BSOD issue it's WE that stops ... Not a system stop.

>> > >

>> > > "Gerry" wrote:

>> > >

>> > >> Chris

>> > >>

>> > >> Can you please provide a copy of the Stop error (BSOD) Report

>> > >>

>> > >> Disable automatic restart on system failure. This should help by

>> > >> allowing time to write down the STOP code properly. Right click on

>> > >> the My Computer icon on the Desktop and select Properties, Advanced,

>> > >> Start-Up and Recovery, System Failure and uncheck box before

>> > >> Automatically Restart.

>> > >>

>> > >> Do not re-enable automatic restart on system failure until you have

>> > >> resolved the problem. Check for variants of the Stop Error message.

>> > >>

>> > >> An alternative is to keep pressing the F8 key during Start-Up and

>> > >> select option - Disable automatic restart on system failure.

>> > >>

>> > >> If you are using a wireless keyboard and the F8 key does not work

>> > >> substitute a wired keyboard and mouse for this exercise only.

>> > >>

>> > >>

>> > >>

>> > >> --

>> > >>

>> > >>

>> > >>

>> > >> Hope this helps.

>> > >>

>> > >> Gerry

>> > >> ~~~~

>> > >> FCA

>> > >> Stourport, England

>> > >> Enquire, plan and execute

>> > >> ~~~~~~~~~~~~~~~~~~~

>> > >>

>> > >>

>> > >>

>> > >>

>> > >> ChrisCornwallUK wrote:

>> > >>> XPSP2 - 80GB HP R3479EA Laptop - with 10GB freespace....

>> > >>>

>> > >>> When I access Windows Explorer - My Pictures, I see large Icons, the

>> > >>> program then stops and I get the following errors in the error

>> > >>> report that is sent to Microsoft

>> > >>>

>> > >>> EventType : InPageError P1 : c000009c P2 : 00000003

>> > >>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\explorer.exe.mdmp

>> > >>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\appcompat.txt

>> > >>>

>> > >>> any ideas how to fix Explorer / My Pictures so it works properly

>> > >>> again?

>> > >>>

>> > >>>

>> > >>>

>> > >>> This is what I get for the fault when looked at in Computer

>> > >>> Management

>> > >>>

>> > >>> Faulting application explorer.exe, version 6.0.2900.3156, faulting

>> > >>> module gdiplus.dll, version 5.1.3102.3352, fault address 0x00143023.

>> > >>>

>> > >>> For more information, see Help and Support Center at

>> > >>> http://go.microsoft.com/fwlink/events.asp.

>> > >>>

>> > >>> I also have problems with Windows Messenger

>> > >>>

>> > >>> The description for Event ID ( 1000 ) in Source ( Windows Live

>> > >>> Messenger ) cannot be found. The local computer may not have the

>> > >>> necessary registry information or message DLL files to display

>> > >>> messages from a remote computer. You may be able to use the

>> > >>> /AUXSOURCE= flag to retrieve this description; see Help and Support

>> > >>> for details. The following information is part of the event:

>> > >>> msnmsgr.exe, 8.5.1302.1018, 4717a53b, unknown, 0.0.0.0, 00000000, 0,

>> > >>> 0d000000.

>> > >>>

>> > >>> Which may or may not be related.

>> > >>>

>> > >>> I've tried a disk check which despite having 10GB free disk space

>> > >>> fails saying there's insufficient space to complete.

>> >

>> >

>> >

[Guest Gerry]

Re: Windows Explorer issue

 

Chris

 

The versions referenced in your Event Viewer error are not the latest

available.

 

You do not seem to have update to SP3? Explorer.exe is now

6.00.2900.5512 - 6.00.2900.3156 is an earlier Hotfix. The latest version

of

gdiplus.dll is 5.1.3102.5581, which came with KB 938828 whereas you have

5.1.3102.3352.

 

You also seem to be still using Internet Explorer 6.

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

 

ChrisCornwallUK wrote:

> Some more information.....

>

> I've been working on this today.....

>

> 1. I've successfully zipped up My Pictures and can view all of them

> when double clicked within the zipped file.

>

> 2. I've also deleted ALL of the thumbs.db files within the zipped

> files.

>

> 3. The original My Pictures file deleted satisfactorily to the

> Recycle Bin and then the Recycle Bin has been emptied.

>

> 4. I can decompress .bmp, .gif and .png files and place them into a

> new My Pictures folder and it behaves normally.

>

> HOWEVER if I try and insert ANY .jpg picture into My Pictures it

> falls over immediately, it would appear that somehow the registration

> of Jpegs has screwed up.

>

> Any further thoughts please?

>

> "ChrisCornwallUK" wrote:

>

>> Event Type: Error

>> Event Source: Application Error

>> Event Category: None

>> Event ID: 1000

>> Date: 03/10/2008

>> Time: 01:49:10

>> User: N/A

>> Computer: USER-D7CD0ECC70

>> Description:

>> Faulting application explorer.exe, version 6.0.2900.3156, faulting

>> module gdiplus.dll, version 5.1.3102.3352, fault address 0x001421cd.

>>

>> For more information, see Help and Support Center at

>> http://go.microsoft.com/fwlink/events.asp.

>> Data:

>> 0000: 41 70 70 6c 69 63 61 74 Applicat

>> 0008: 69 6f 6e 20 46 61 69 6c ion Fail

>> 0010: 75 72 65 20 20 65 78 70 ure exp

>> 0018: 6c 6f 72 65 72 2e 65 78 lorer.ex

>> 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29

>> 0028: 30 30 2e 33 31 35 36 20 00.3156

>> 0030: 69 6e 20 67 64 69 70 6c in gdipl

>> 0038: 75 73 2e 64 6c 6c 20 35 us.dll 5

>> 0040: 2e 31 2e 33 31 30 32 2e .1.3102.

>> 0048: 33 33 35 32 20 61 74 20 3352 at

>> 0050: 6f 66 66 73 65 74 20 30 offset 0

>> 0058: 30 31 34 32 31 63 64 0d 01421cd.

>> 0060: 0a .

>>

>>

>> "Gerry" wrote:

>>

>>> Chris

>>>

>>> EventType : InPageError P1 : c000009c P2 : 00000003

>>>>>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\explorer.exe.mdmp

>>>>>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\appcompat.txt

>>>

>>> Please post the copy of the Event Viewer Error report relating to

>>> the above.

>>>

>>> You can access Event Viewer by selecting Start, Control Panel,

>>> Administrative Tools, and Event Viewer.

>>>

>>> A tip for posting copies of Error Reports! Run Event Viewer and

>>> double click on the error you want to copy. In the window, which

>>> appears is a button resembling two pages. Click the button and

>>> close Event Viewer.Now start your message (email) and do a paste

>>> into the body of the message. Make sure this is the first paste

>>> after exiting from Event Viewer.

>>>

>>> --

>>>

>>>

>>>

>>> Hope this helps.

>>>

>>> Gerry

>>> ~~~~

>>> FCA

>>> Stourport, England

>>> Enquire, plan and execute

>>> ~~~~~~~~~~~~~~~~~~~

>>>

>>> ChrisCornwallUK wrote:

>>>> It's not a BSOD issue it's WE that stops ... Not a system stop.

>>>>

>>>> "Gerry" wrote:

>>>>

>>>>> Chris

>>>>>

>>>>> Can you please provide a copy of the Stop error (BSOD) Report

>>>>>

>>>>> Disable automatic restart on system failure. This should help by

>>>>> allowing time to write down the STOP code properly. Right click on

>>>>> the My Computer icon on the Desktop and select Properties,

>>>>> Advanced, Start-Up and Recovery, System Failure and uncheck box

>>>>> before Automatically Restart.

>>>>>

>>>>> Do not re-enable automatic restart on system failure until you

>>>>> have resolved the problem. Check for variants of the Stop Error

>>>>> message.

>>>>>

>>>>> An alternative is to keep pressing the F8 key during Start-Up and

>>>>> select option - Disable automatic restart on system failure.

>>>>>

>>>>> If you are using a wireless keyboard and the F8 key does not work

>>>>> substitute a wired keyboard and mouse for this exercise only.

>>>>>

>>>>>

>>>>>

>>>>> --

>>>>>

>>>>>

>>>>>

>>>>> Hope this helps.

>>>>>

>>>>> Gerry

>>>>> ~~~~

>>>>> FCA

>>>>> Stourport, England

>>>>> Enquire, plan and execute

>>>>> ~~~~~~~~~~~~~~~~~~~

>>>>>

>>>>>

>>>>>

>>>>>

>>>>> ChrisCornwallUK wrote:

>>>>>> XPSP2 - 80GB HP R3479EA Laptop - with 10GB freespace....

>>>>>>

>>>>>> When I access Windows Explorer - My Pictures, I see large Icons,

>>>>>> the program then stops and I get the following errors in the

>>>>>> error report that is sent to Microsoft

>>>>>>

>>>>>> EventType : InPageError P1 : c000009c P2 : 00000003

>>>>>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\explorer.exe.mdmp

>>>>>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\appcompat.txt

>>>>>>

>>>>>> any ideas how to fix Explorer / My Pictures so it works properly

>>>>>> again?

>>>>>>

>>>>>>

>>>>>>

>>>>>> This is what I get for the fault when looked at in Computer

>>>>>> Management

>>>>>>

>>>>>> Faulting application explorer.exe, version 6.0.2900.3156,

>>>>>> faulting module gdiplus.dll, version 5.1.3102.3352, fault

>>>>>> address 0x00143023.

>>>>>>

>>>>>> For more information, see Help and Support Center at

>>>>>> http://go.microsoft.com/fwlink/events.asp.

>>>>>>

>>>>>> I also have problems with Windows Messenger

>>>>>>

>>>>>> The description for Event ID ( 1000 ) in Source ( Windows Live

>>>>>> Messenger ) cannot be found. The local computer may not have the

>>>>>> necessary registry information or message DLL files to display

>>>>>> messages from a remote computer. You may be able to use the

>>>>>> /AUXSOURCE= flag to retrieve this description; see Help and

>>>>>> Support for details. The following information is part of the

>>>>>> event: msnmsgr.exe, 8.5.1302.1018, 4717a53b, unknown, 0.0.0.0,

>>>>>> 00000000, 0, 0d000000.

>>>>>>

>>>>>> Which may or may not be related.

>>>>>>

>>>>>> I've tried a disk check which despite having 10GB free disk space

>>>>>> fails saying there's insufficient space to complete.

[Guest ChrisCornwallUK]

Re: Windows Explorer issue

 

Gerry,

 

1. Thanks for your help, I don't like IE7, So I reverted to IE6.

2. The error occurs regardless of association I have a number of image

programmes

Adobe Photoshop Viewer

Paint

Microsoft Office Photo Manager

Apple Image Viewer

Windows Image Viewer

I've tried each of these in turn with the same result.

3. I'll pull all my data off tomorrow to a portable drive - It'll be secure

then.

4. I'll then run SP3 into this machine and se what happens then.

 

ju.c

I tend to follow single chains of recommendation prior to going onto other

activities, your suggestion is useful and will be used if this chain fails.

 

re the MSN issue ..

I've removed and re-installed several times with the same result.

 

 

 

 

 

"Gerry" wrote:

> Chris

>

> The versions referenced in your Event Viewer error are not the latest

> available.

>

> You do not seem to have update to SP3? Explorer.exe is now

> 6.00.2900.5512 - 6.00.2900.3156 is an earlier Hotfix. The latest version

> of

> gdiplus.dll is 5.1.3102.5581, which came with KB 938828 whereas you have

> 5.1.3102.3352.

>

> You also seem to be still using Internet Explorer 6.

>

> --

>

>

>

> Hope this helps.

>

> Gerry

> ~~~~

> FCA

> Stourport, England

> Enquire, plan and execute

> ~~~~~~~~~~~~~~~~~~~

>

>

> ChrisCornwallUK wrote:

> > Some more information.....

> >

> > I've been working on this today.....

> >

> > 1. I've successfully zipped up My Pictures and can view all of them

> > when double clicked within the zipped file.

> >

> > 2. I've also deleted ALL of the thumbs.db files within the zipped

> > files.

> >

> > 3. The original My Pictures file deleted satisfactorily to the

> > Recycle Bin and then the Recycle Bin has been emptied.

> >

> > 4. I can decompress .bmp, .gif and .png files and place them into a

> > new My Pictures folder and it behaves normally.

> >

> > HOWEVER if I try and insert ANY .jpg picture into My Pictures it

> > falls over immediately, it would appear that somehow the registration

> > of Jpegs has screwed up.

> >

> > Any further thoughts please?

> >

> > "ChrisCornwallUK" wrote:

> >

> >> Event Type: Error

> >> Event Source: Application Error

> >> Event Category: None

> >> Event ID: 1000

> >> Date: 03/10/2008

> >> Time: 01:49:10

> >> User: N/A

> >> Computer: USER-D7CD0ECC70

> >> Description:

> >> Faulting application explorer.exe, version 6.0.2900.3156, faulting

> >> module gdiplus.dll, version 5.1.3102.3352, fault address 0x001421cd.

> >>

> >> For more information, see Help and Support Center at

> >> http://go.microsoft.com/fwlink/events.asp.

> >> Data:

> >> 0000: 41 70 70 6c 69 63 61 74 Applicat

> >> 0008: 69 6f 6e 20 46 61 69 6c ion Fail

> >> 0010: 75 72 65 20 20 65 78 70 ure exp

> >> 0018: 6c 6f 72 65 72 2e 65 78 lorer.ex

> >> 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29

> >> 0028: 30 30 2e 33 31 35 36 20 00.3156

> >> 0030: 69 6e 20 67 64 69 70 6c in gdipl

> >> 0038: 75 73 2e 64 6c 6c 20 35 us.dll 5

> >> 0040: 2e 31 2e 33 31 30 32 2e .1.3102.

> >> 0048: 33 33 35 32 20 61 74 20 3352 at

> >> 0050: 6f 66 66 73 65 74 20 30 offset 0

> >> 0058: 30 31 34 32 31 63 64 0d 01421cd.

> >> 0060: 0a .

> >>

> >>

> >> "Gerry" wrote:

> >>

> >>> Chris

> >>>

> >>> EventType : InPageError P1 : c000009c P2 : 00000003

> >>>>>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\explorer.exe.mdmp

> >>>>>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\appcompat.txt

> >>>

> >>> Please post the copy of the Event Viewer Error report relating to

> >>> the above.

> >>>

> >>> You can access Event Viewer by selecting Start, Control Panel,

> >>> Administrative Tools, and Event Viewer.

> >>>

> >>> A tip for posting copies of Error Reports! Run Event Viewer and

> >>> double click on the error you want to copy. In the window, which

> >>> appears is a button resembling two pages. Click the button and

> >>> close Event Viewer.Now start your message (email) and do a paste

> >>> into the body of the message. Make sure this is the first paste

> >>> after exiting from Event Viewer.

> >>>

> >>> --

> >>>

> >>>

> >>>

> >>> Hope this helps.

> >>>

> >>> Gerry

> >>> ~~~~

> >>> FCA

> >>> Stourport, England

> >>> Enquire, plan and execute

> >>> ~~~~~~~~~~~~~~~~~~~

> >>>

> >>> ChrisCornwallUK wrote:

> >>>> It's not a BSOD issue it's WE that stops ... Not a system stop.

> >>>>

> >>>> "Gerry" wrote:

> >>>>

> >>>>> Chris

> >>>>>

> >>>>> Can you please provide a copy of the Stop error (BSOD) Report

> >>>>>

> >>>>> Disable automatic restart on system failure. This should help by

> >>>>> allowing time to write down the STOP code properly. Right click on

> >>>>> the My Computer icon on the Desktop and select Properties,

> >>>>> Advanced, Start-Up and Recovery, System Failure and uncheck box

> >>>>> before Automatically Restart.

> >>>>>

> >>>>> Do not re-enable automatic restart on system failure until you

> >>>>> have resolved the problem. Check for variants of the Stop Error

> >>>>> message.

> >>>>>

> >>>>> An alternative is to keep pressing the F8 key during Start-Up and

> >>>>> select option - Disable automatic restart on system failure.

> >>>>>

> >>>>> If you are using a wireless keyboard and the F8 key does not work

> >>>>> substitute a wired keyboard and mouse for this exercise only.

> >>>>>

> >>>>>

> >>>>>

> >>>>> --

> >>>>>

> >>>>>

> >>>>>

> >>>>> Hope this helps.

> >>>>>

> >>>>> Gerry

> >>>>> ~~~~

> >>>>> FCA

> >>>>> Stourport, England

> >>>>> Enquire, plan and execute

> >>>>> ~~~~~~~~~~~~~~~~~~~

> >>>>>

> >>>>>

> >>>>>

> >>>>>

> >>>>> ChrisCornwallUK wrote:

> >>>>>> XPSP2 - 80GB HP R3479EA Laptop - with 10GB freespace....

> >>>>>>

> >>>>>> When I access Windows Explorer - My Pictures, I see large Icons,

> >>>>>> the program then stops and I get the following errors in the

> >>>>>> error report that is sent to Microsoft

> >>>>>>

> >>>>>> EventType : InPageError P1 : c000009c P2 : 00000003

> >>>>>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\explorer.exe.mdmp

> >>>>>> C:\DOCUME~1\Owner\LOCALS~1\Temp\WERb767.dir00\appcompat.txt

> >>>>>>

> >>>>>> any ideas how to fix Explorer / My Pictures so it works properly

> >>>>>> again?

> >>>>>>

> >>>>>>

> >>>>>>

> >>>>>> This is what I get for the fault when looked at in Computer

> >>>>>> Management

> >>>>>>

> >>>>>> Faulting application explorer.exe, version 6.0.2900.3156,

> >>>>>> faulting module gdiplus.dll, version 5.1.3102.3352, fault

> >>>>>> address 0x00143023.

> >>>>>>

> >>>>>> For more information, see Help and Support Center at

> >>>>>> http://go.microsoft.com/fwlink/events.asp.

> >>>>>>

> >>>>>> I also have problems with Windows Messenger

> >>>>>>

> >>>>>> The description for Event ID ( 1000 ) in Source ( Windows Live

> >>>>>> Messenger ) cannot be found. The local computer may not have the

> >>>>>> necessary registry information or message DLL files to display

> >>>>>> messages from a remote computer. You may be able to use the

> >>>>>> /AUXSOURCE= flag to retrieve this description; see Help and

> >>>>>> Support for details. The following information is part of the

> >>>>>> event: msnmsgr.exe, 8.5.1302.1018, 4717a53b, unknown, 0.0.0.0,

> >>>>>> 00000000, 0, 0d000000.

> >>>>>>

> >>>>>> Which may or may not be related.

> >>>>>>

> >>>>>> I've tried a disk check which despite having 10GB free disk space

> >>>>>> fails saying there's insufficient space to complete.

>

>

>