SP3 network printer problem

[Guest Pat Coleman]

Using SBS 2003 sp2 on a server with a dell 5110 cn networked printer on the

network.

 

Upgraded to SP3 and there seems to be a permission problem printing to the

network printer. - it wont print.

 

Getting a printer error id = 20 in the event viewer every time I try to

print a test page.

 

On the xp client, can see the printer in the printer box, I can uninstall

and reinstall it, can view its properties byt can not print a test page.

 

Instant error as soon as I press 'print test page' - can not print to

printer - see network administrator.

 

 

I have looked at all the basic settings and they appear fine.

 

Only happened after upgraded to xp sp 3

 

Pat

[Guest John McGaw]

Re: SP3 network printer problem

 

Pat Coleman wrote:

> Using SBS 2003 sp2 on a server with a dell 5110 cn networked printer on the

> network.

>

> Upgraded to SP3 and there seems to be a permission problem printing to the

> network printer. - it wont print.

>

> Getting a printer error id = 20 in the event viewer every time I try to

> print a test page.

>

> On the xp client, can see the printer in the printer box, I can uninstall

> and reinstall it, can view its properties byt can not print a test page.

>

> Instant error as soon as I press 'print test page' - can not print to

> printer - see network administrator.

>

>

> I have looked at all the basic settings and they appear fine.

>

> Only happened after upgraded to xp sp 3

>

> Pat

>

>

 

Can't speak specifically about that model but I found that SP3 broke my

Dell 3100CN pretty thoroughly. My problem was that I could print through

the PCL drivers but not through the PostScript ones and those where I had

finally managed to get things like envelope printing to work. I uninstalled

SP3 and reinstalled it twice just to be absolutely sure that it was the

problem.

 

The fix was to get the newest drivers from the Dell site. Be forewarned:

they don't make it at all clear what new versions are available. At least I

looked several times before I found a version that was newer than the

existing ones but that did the trick. I also installed the new printer

firmware although that didn't really apply to the printing problem.

 

John McGaw

http://johnmcgaw.com

[Guest Pat Coleman]

Re: SP3 network printer problem

 

Thanks

 

I think that could be my problem also.

 

"John McGaw" <nowhere@at.all> wrote in message

news:uqTeaaNJJHA.1156@TK2MSFTNGP04.phx.gbl...

> Pat Coleman wrote:

>> Using SBS 2003 sp2 on a server with a dell 5110 cn networked printer on

>> the network.

>>

>> Upgraded to SP3 and there seems to be a permission problem printing to

>> the network printer. - it wont print.

>>

>> Getting a printer error id = 20 in the event viewer every time I try to

>> print a test page.

>>

>> On the xp client, can see the printer in the printer box, I can uninstall

>> and reinstall it, can view its properties byt can not print a test page.

>>

>> Instant error as soon as I press 'print test page' - can not print to

>> printer - see network administrator.

>>

>>

>> I have looked at all the basic settings and they appear fine.

>>

>> Only happened after upgraded to xp sp 3

>>

>> Pat

>

> Can't speak specifically about that model but I found that SP3 broke my

> Dell 3100CN pretty thoroughly. My problem was that I could print through

> the PCL drivers but not through the PostScript ones and those where I had

> finally managed to get things like envelope printing to work. I

> uninstalled SP3 and reinstalled it twice just to be absolutely sure that

> it was the problem.

>

> The fix was to get the newest drivers from the Dell site. Be forewarned:

> they don't make it at all clear what new versions are available. At least

> I looked several times before I found a version that was newer than the

> existing ones but that did the trick. I also installed the new printer

> firmware although that didn't really apply to the printing problem.

>

> John McGaw

> http://johnmcgaw.com