Guest Pat Coleman Posted October 2, 2008 Posted October 2, 2008 Using SBS 2003 sp2 on a server with a dell 5110 cn networked printer on the network. Upgraded to SP3 and there seems to be a permission problem printing to the network printer. - it wont print. Getting a printer error id = 20 in the event viewer every time I try to print a test page. On the xp client, can see the printer in the printer box, I can uninstall and reinstall it, can view its properties byt can not print a test page. Instant error as soon as I press 'print test page' - can not print to printer - see network administrator. I have looked at all the basic settings and they appear fine. Only happened after upgraded to xp sp 3 Pat
Guest John McGaw Posted October 2, 2008 Posted October 2, 2008 Re: SP3 network printer problem Pat Coleman wrote: > Using SBS 2003 sp2 on a server with a dell 5110 cn networked printer on the > network. > > Upgraded to SP3 and there seems to be a permission problem printing to the > network printer. - it wont print. > > Getting a printer error id = 20 in the event viewer every time I try to > print a test page. > > On the xp client, can see the printer in the printer box, I can uninstall > and reinstall it, can view its properties byt can not print a test page. > > Instant error as soon as I press 'print test page' - can not print to > printer - see network administrator. > > > I have looked at all the basic settings and they appear fine. > > Only happened after upgraded to xp sp 3 > > Pat > > Can't speak specifically about that model but I found that SP3 broke my Dell 3100CN pretty thoroughly. My problem was that I could print through the PCL drivers but not through the PostScript ones and those where I had finally managed to get things like envelope printing to work. I uninstalled SP3 and reinstalled it twice just to be absolutely sure that it was the problem. The fix was to get the newest drivers from the Dell site. Be forewarned: they don't make it at all clear what new versions are available. At least I looked several times before I found a version that was newer than the existing ones but that did the trick. I also installed the new printer firmware although that didn't really apply to the printing problem. John McGaw http://johnmcgaw.com
Guest Pat Coleman Posted October 3, 2008 Posted October 3, 2008 Re: SP3 network printer problem Thanks I think that could be my problem also. "John McGaw" <nowhere@at.all> wrote in message news:uqTeaaNJJHA.1156@TK2MSFTNGP04.phx.gbl... > Pat Coleman wrote: >> Using SBS 2003 sp2 on a server with a dell 5110 cn networked printer on >> the network. >> >> Upgraded to SP3 and there seems to be a permission problem printing to >> the network printer. - it wont print. >> >> Getting a printer error id = 20 in the event viewer every time I try to >> print a test page. >> >> On the xp client, can see the printer in the printer box, I can uninstall >> and reinstall it, can view its properties byt can not print a test page. >> >> Instant error as soon as I press 'print test page' - can not print to >> printer - see network administrator. >> >> >> I have looked at all the basic settings and they appear fine. >> >> Only happened after upgraded to xp sp 3 >> >> Pat > > Can't speak specifically about that model but I found that SP3 broke my > Dell 3100CN pretty thoroughly. My problem was that I could print through > the PCL drivers but not through the PostScript ones and those where I had > finally managed to get things like envelope printing to work. I > uninstalled SP3 and reinstalled it twice just to be absolutely sure that > it was the problem. > > The fix was to get the newest drivers from the Dell site. Be forewarned: > they don't make it at all clear what new versions are available. At least > I looked several times before I found a version that was newer than the > existing ones but that did the trick. I also installed the new printer > firmware although that didn't really apply to the printing problem. > > John McGaw > http://johnmcgaw.com
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