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Intergrated camera works at the start of a live video session but then cuts out.

Guest Beth Eisenberg

By Guest Beth Eisenberg
in Operating Systems Help & Support

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Guest Beth Eisenberg

Guest Beth Eisenberg

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I've been trying to use my computer with integrated camera for live BetterHelp sessions. The camera seems to work fine at first, then turns off and won't turn back on. I can leave the session and restart it and the camera will work again (but for a shorter time). This first happened last week and then again today.

 

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