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ROG Ally Bitlocker - Keyboard Will NOT Enable

Guest Amarely

By Guest Amarely
in Operating Systems Help & Support

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Guest Amarely

Guest Amarely

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I'm trying to boot my Ally in SafeMode in hopes of fixing an issue it's having. After restarting it to give myself the option to enter SafeMode, it requires the BitLocker key a second time; it says "Press Enter to continue". But unlike before the reboot (when I am navigating the troubleshooting screens), there is no box to type. Pressing + does not enable the keyboard. My external keyboard does not work. I cannot press enter to continue, and the option times out after a few seconds. Therefore, it is impossible for me to boot my Ally in SafeMode.

 

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