No response to ctrl-alt-del

October 3, 2008

The computer is a Windows 2003 Server, Standard, SP2, configured as

file/print server on the domain. A couple of days ago, the server stopped

responding to ctrl-alt-del to unlock the server, and remote access stopped

working also. I feel like the problem has to do with too many terminal

services sessions in use or something related to that, but I thought a

reboot would clear that up. It didn't. After reboot, I'm back in the

situation where I can't remote access the server (either on the lan or over

the internet via RDP) and it will not respond to ctrl-alt-del. I'm obviously

going to have to reboot again, but when I do, any thoughts on how I can

troubleshoot this problem? Thanks.

October 3, 2008

Re: No response to ctrl-alt-del

"dan" <dan(remove)@westerveltconsulting.com> wrote in message

news:%23ohxgOWJJHA.1160@TK2MSFTNGP05.phx.gbl...

> The computer is a Windows 2003 Server, Standard, SP2, configured as

> file/print server on the domain. A couple of days ago, the server stopped

> responding to ctrl-alt-del to unlock the server, and remote access stopped

> working also. I feel like the problem has to do with too many terminal

> services sessions in use or something related to that, but I thought a

> reboot would clear that up. It didn't. After reboot, I'm back in the

> situation where I can't remote access the server (either on the lan or

> over the internet via RDP) and it will not respond to ctrl-alt-del. I'm

> obviously going to have to reboot again, but when I do, any thoughts on

> how I can troubleshoot this problem? Thanks.

You may have to perform a System State restore from your most recent backup.

October 3, 2008

Re: No response to ctrl-alt-del

"Pegasus (MVP)" <I.can@fly.com.oz> wrote in message

news:O4otoAXJJHA.1636@TK2MSFTNGP03.phx.gbl...

>

> "dan" <dan(remove)@westerveltconsulting.com> wrote in message

> news:%23ohxgOWJJHA.1160@TK2MSFTNGP05.phx.gbl...

>> The computer is a Windows 2003 Server, Standard, SP2, configured as

>> file/print server on the domain. A couple of days ago, the server stopped

>> responding to ctrl-alt-del to unlock the server, and remote access

>> stopped working also. I feel like the problem has to do with too many

>> terminal services sessions in use or something related to that, but I

>> thought a reboot would clear that up. It didn't. After reboot, I'm back

>> in the situation where I can't remote access the server (either on the

>> lan or over the internet via RDP) and it will not respond to

>> ctrl-alt-del. I'm obviously going to have to reboot again, but when I do,

>> any thoughts on how I can troubleshoot this problem? Thanks.

>

> You may have to perform a System State restore from your most recent

> backup.

>

Wow, didn't think the problem was that serious. So now my question is, won't

my most recent system state backup reflect the erroneous settings, and

therefore not help when I restore it?

October 3, 2008

Re: No response to ctrl-alt-del

"dan" <dan(remove)@westerveltconsulting.com> wrote in message

news:ekNws%23ZJJHA.5576@TK2MSFTNGP05.phx.gbl...

>

> "Pegasus (MVP)" <I.can@fly.com.oz> wrote in message

> news:O4otoAXJJHA.1636@TK2MSFTNGP03.phx.gbl...

>>

>> "dan" <dan(remove)@westerveltconsulting.com> wrote in message

>> news:%23ohxgOWJJHA.1160@TK2MSFTNGP05.phx.gbl...

>>> The computer is a Windows 2003 Server, Standard, SP2, configured as

>>> file/print server on the domain. A couple of days ago, the server

>>> stopped responding to ctrl-alt-del to unlock the server, and remote

>>> access stopped working also. I feel like the problem has to do with too

>>> many terminal services sessions in use or something related to that, but

>>> I thought a reboot would clear that up. It didn't. After reboot, I'm

>>> back in the situation where I can't remote access the server (either on

>>> the lan or over the internet via RDP) and it will not respond to

>>> ctrl-alt-del. I'm obviously going to have to reboot again, but when I

>>> do, any thoughts on how I can troubleshoot this problem? Thanks.

>>

>> You may have to perform a System State restore from your most recent

>> backup.

>>

> Wow, didn't think the problem was that serious. So now my question is,

> won't my most recent system state backup reflect the erroneous settings,

> and therefore not help when I restore it?

If this is an easy question to answer then you'll get lots of replies. If it

is not then you may need a sledge-hammer solution in the form of a System

Restore. Of course you must select a backup that was taken before the

problem occurred!

October 12, 2008

Re: No response to ctrl-alt-del

In case anyone googles this in the future, a second reboot finally solved

this.