Problem After Upgrading

[Guest patetc]

Even since reinstalling Windows XP and upgrading to SP3, I have an

additional directory under "documents and Settings." I did have User

Accounts and My Name. Now there is a third one, Administrator.

 

I can't get into certain programs because I get a message telling me

that the program has not been installed for this user. I am the only

person using this computer and I am the administrator as well. I have

made changes to allow me full access but I still don't have it.

 

My favorites don't show up in Internet Explorer either. I need help

to get this back to normal. System restore won't work--I already

tried that.

 

Pat

[Guest TERRY]

RE: Problem After Upgrading

 

Hi P.I,m not a pro but i do try to help.I hate seeing people in need i know

it can be frustrating.Sp3 can be a pain.There are alot of people on this

forum that will tell you that.My favorite program on the pc is system

restore.But sometimes it,s not the answer.I,ve owned a pc since there was no

internet.So i,ve struggled alot but i never let it beat me.There might be a

spyware doing that to you or worse. And i can tell you from experience

because the pc i am sending this to you on had 268 viruses on it when my

father in law gave it to me.Thanks dad.lol.But anyhoo.When something doesn,t

look or feel right i click start,run.Type msconfig,ok.This brings you to a

window with tabs on it.Click the startup tab,disable all,apply,close.The pc

will prompt you to restart.Restart.When the screen comes back on it will have

a dialog box.Just click do not show,close.This will stop all programs from

running at startup.Gives you a chance to stop any spyware from running,or

ahything else.At that point you can try to get into user accounts and change

them.If not try to restore it again.If that doesn,t work.Which it should

without the spyware or whatever was running.Restart in safe mode.Do a scan

and see what happens.I,ve never heard of sp3 putting in an admin before.But

it could be possible.Who knows.But if this does work,and it should.When you

get into accounts.Erase all accounts and put yourself in as admin with a

password.This makes it more difficult for the spyware to get in.Some people

don,t like to do that,but i always have and never had any trouble.Alot of the

mvps or micro people don,t advise msconfig,but i do it on a regular basis.I

do agree you have to know what you are doing,but it isn,t rocket science.All

you are doing is stopping the startup programs.Your not playing with the cp

running progams like when they tell you to go to regedit.Which if you screw

something up its gone for good.PS.If you do stop the startup programs.When

you restart,and close the dialog box you will have to start your security

manually.Its not hard.Just activate the icon.The other programs that need to

run will prompt you if not, when you get it sorted.Go back to msconfig and

you can go to startup tab and check the boxes that have your sp signature on

them.Hope this helps.Wouldn,t try to steer you wrong.TERRY.

 

"patetc" wrote:

> Even since reinstalling Windows XP and upgrading to SP3, I have an

> additional directory under "documents and Settings." I did have User

> Accounts and My Name. Now there is a third one, Administrator.

>

> I can't get into certain programs because I get a message telling me

> that the program has not been installed for this user. I am the only

> person using this computer and I am the administrator as well. I have

> made changes to allow me full access but I still don't have it.

>

> My favorites don't show up in Internet Explorer either. I need help

> to get this back to normal. System restore won't work--I already

> tried that.

>

> Pat

>