HELP!! ERROR STARTING UP

[Guest JHB]

All of a sudden our win98 [Pll] machine gives the following error message

when starting up: "A FATAL EXCEPTION 0B HAS ACCURED AT 05AF:0000138B. THE

CURRENT APPLICATION WILL BE TERMINATED."

the system then starts in Safe Mode.

I'm not sure what is going on, or what I need to do to fix this. We rarely

use this machine, and when we do, it's only used to browse the internet, and

we do not, I repeat do not download anything on it, as we try and be v.

careful, since it's an older OS.

Any help will be greatly appreciated.

Thanks,

JHB

[Guest Don Phillipson]

Re: HELP!! ERROR STARTING UP

 

"JHB" <JHB@discussions.microsoft.com> wrote in message

news:F61B7F14-6472-4E53-8BF3-BFB8E54FC5C0@microsoft.com...

> All of a sudden our win98 [Pll] machine gives the following error message

> when starting up: "A FATAL EXCEPTION 0B HAS ACCURED AT

> 05AF:0000138B. THE CURRENT APPLICATION WILL BE TERMINATED."

> the system then starts in Safe Mode.

> I'm not sure what is going on, or what I need to do to fix this.

 

Assuming you added no software and changed no hardware

neither do we. We need to know what apps were

loaded when this occurred, and whether you are sure

you are malware-free. It may help to know when you

last updated video drivers or Win98 on this PC (e.g.

did you instal the Security Update disk of 2004?)

 

--

Don Phillipson

Carlsbad Springs

(Ottawa, Canada)

[Guest Jeff Richards]

Re: HELP!! ERROR STARTING UP

 

Follow the procedure here to identify the source of the error:

http://support.microsoft.com/kb/192926

How to Perform Clean-Boot Troubleshooting for Windows 98

--

Jeff Richards

MS MVP (Windows - Shell/User)

"JHB" <JHB@discussions.microsoft.com> wrote in message

news:F61B7F14-6472-4E53-8BF3-BFB8E54FC5C0@microsoft.com...

> All of a sudden our win98 [Pll] machine gives the following error message

> when starting up: "A FATAL EXCEPTION 0B HAS ACCURED AT 05AF:0000138B. THE

> CURRENT APPLICATION WILL BE TERMINATED."

> the system then starts in Safe Mode.

> I'm not sure what is going on, or what I need to do to fix this. We rarely

> use this machine, and when we do, it's only used to browse the internet,

> and

> we do not, I repeat do not download anything on it, as we try and be v.

> careful, since it's an older OS.

> Any help will be greatly appreciated.

> Thanks,

> JHB

[Guest JHB]

Re: HELP!! ERROR STARTING UP

 

Jeff, thanks for the advise, but does the identified error code means

anything?

Thanks,

JHB

 

"Jeff Richards" wrote:

> Follow the procedure here to identify the source of the error:

> http://support.microsoft.com/kb/192926

> How to Perform Clean-Boot Troubleshooting for Windows 98

> --

> Jeff Richards

> MS MVP (Windows - Shell/User)

> "JHB" <JHB@discussions.microsoft.com> wrote in message

> news:F61B7F14-6472-4E53-8BF3-BFB8E54FC5C0@microsoft.com...

> > All of a sudden our win98 [Pll] machine gives the following error message

> > when starting up: "A FATAL EXCEPTION 0B HAS ACCURED AT 05AF:0000138B. THE

> > CURRENT APPLICATION WILL BE TERMINATED."

> > the system then starts in Safe Mode.

> > I'm not sure what is going on, or what I need to do to fix this. We rarely

> > use this machine, and when we do, it's only used to browse the internet,

> > and

> > we do not, I repeat do not download anything on it, as we try and be v.

> > careful, since it's an older OS.

> > Any help will be greatly appreciated.

> > Thanks,

> > JHB

>

>

>

[Guest Jeff Richards]

Re: HELP!! ERROR STARTING UP

 

The error information is a memory address at which the problem was

identified. Even if it can be traced to some actual code, the cause of the

error is almost certainly somewhere else. There are some errors that are

common and can be traced to the cause using the code, but this doesn't

appear to be one of them.

--

Jeff Richards

MS MVP (Windows - Shell/User)

"JHB" <JHB@discussions.microsoft.com> wrote in message

news:D91CB3AD-97CC-4666-A270-FDA3F567AC81@microsoft.com...

> Jeff, thanks for the advise, but does the identified error code means

> anything?

> Thanks,

> JHB

>

[Guest diver]

Re: HELP!! ERROR STARTING UP

 

While i am here...

 

You can actually google for 'bsod' error msgs,, like the one you recieved. It is hexidecimal

jibberish, but it does mean lots when googled for; give it a try,, I know it has worked for me.

Try typing into google like this ' Big Hex number + Error '. (naturally, substitute 'big hex number'

with the one you have.) You can even put another ' + ' and type 'Win98' etc.

 

Hth's

 

"JHB" <JHB@discussions.microsoft.com> wrote in message

news:F61B7F14-6472-4E53-8BF3-BFB8E54FC5C0@microsoft.com...

> All of a sudden our win98 [Pll] machine gives the following error message

> when starting up: "A FATAL EXCEPTION 0B HAS ACCURED AT 05AF:0000138B. THE

> CURRENT APPLICATION WILL BE TERMINATED."

> the system then starts in Safe Mode.

> I'm not sure what is going on, or what I need to do to fix this. We rarely

> use this machine, and when we do, it's only used to browse the internet, and

> we do not, I repeat do not download anything on it, as we try and be v.

> careful, since it's an older OS.

> Any help will be greatly appreciated.

> Thanks,

> JHB