Blue Screen of death question and many more?

[AnnaandBertie]

Last Thursday, whilst on a site I am frequently on and never a problem, suddenly my pc crashed taking me to the blue screen. I had done nothing, hadn't installed anything new. I manually turned off the PC, which I am never sure I should do when the blue screen says it's performing it's physical dump, but that's what I do when I see this happen. I rebooted the system, and it was fine for the remainder of the day, but because the room I work in gets extremely hot during this hot spell (which I wish was over), it was too uncomfortable in the room, so I turned the pc off, till later in the evening.

 

Following day as there had been no mishaps, I was back on my PC and it crashed again - blue screen etc.

 

Since then the computer was apparently working ok, or so I thought. I updated all of my virus protection, malaware etc - as I prefer manual update to auto update - across the board. I even deleted unnecessary files, I also did a disk cleanup. For the next few days all seemed well.

 

Until yesterday, Monday, when it crashed at just after 6pm. Frustrated I left it alone, came back upstairs at around 10pm and turned it on again. The only difference this time was that I saw something I've never seen before.

 

A message displayed on my screen Windows Installer encountered a problem at 18.21 and has closed DEP.

So it was turned off. I have never seen this before, and I wasn't installing anything, or had done anything different from usual. I believe I can turn DEP on for selected sites, but surely this would be a pain if I had to do this all the time. Particularly, since I've no idea what happened.

 

I have lots of questions, but this will do for now folks - hope someone can give me a likely scenario as I'm mystified. I have XP Pro with SP3 installed.

[Bluesplayer.]

Hi,

Blue Screens

 

Either post the Minidump files.

Look in c:\windows\minidump

ZIP them and attach them to your next post.

 

Right-click the minidump file, select Send To.

Then select Compressed (zipped) Folder.

Windows will compress the file and then save the new zipped file in the same location.

 

Or download BlueScreenView

http://www.nirsoft.net/utils/blue_screen_view.html

Download link at the bottom of the page.

 

Download > install.

Once it has scanned > Click on Edit > Select All > File > Save Selected Item

It will open in Notepad - or save to Notepad > Copy > Paste and Post the last 5 minidump files from the scan.

 

Check this link first

[AnnaandBertie]

Hi Bluesplayer

 

I'm having a giggle at your username, as on another site - not related to PCs I'm Bluesgirl haha.

I'll do these things later, as I'm just about to have some company for the evening (unexpected), so far computer seems to be running fine as if nothing ever happened in fact. I'm not complacent as there's obviously a problem.

 

I'll return later, and thanks for the quick reply.

[Bluesplayer.]

Hi Bluesgirl - it will not be the first time that someone has giggled [and worse] at me or my name!

Post back when you are ready with the above information.

No rush from this end - enjoy your evening.