why is it taking over 2 minutes for any of my documents to open?

[Guest mammamaia]

are there any techno-wizards in the house?

 

this tech-know-nuthin' desperately needs help from one...

 

 

all was fine till i opened a document emailed from someone whose docs worked

ok before... the latest one i saved to my desktop took forever to open and

close... after that, all my own docs also took minutes to either open or

close, as well...

 

i've deleted that doc and emptied the trash, emptied my sent email file and

trash stored on the puter, done a norton windoc repair twice and an ad-aware

scan/repair, restarted afterwards, but still have the prob...

 

my file folders and my final draft program open as quickly as ever, but the

windows docs take 2 minutes or more and it's driving me nuts!...

 

another weird thing is that the doc page that may have caused this didn't

have a ruler showing and when i checked my own doc pages, the ruler had

disappeared from all of them, too!... the only way i could get it back was to

drag the ruler icon to my toolbar and click on it after opening the rulerless

docs...

 

any suggestions?

 

please email me 'at home' to save time...

 

fyi, i'm at GMT+10, so i may not see your replies till the next day...

 

love and grateful fingers-crossed hugs, maia

maia3maia@hotmail.com

 

 

--

100% free writing help/mentoring: http://www.saysmom.com

 

You must BE the change you wish to see in the world." Gandhi

[Guest Frank Saunders MS-MVP IE,OE/WM]

Re: why is it taking over 2 minutes for any of my documents to open?

 

"mammamaia" <maia3maia-at-hotmail-dot-com> wrote in message

news:4B1348F0-4705-40F6-8248-45E8E075B825@microsoft.com...

> are there any techno-wizards in the house?

>

> this tech-know-nuthin' desperately needs help from one...

>

>

> all was fine till i opened a document emailed from someone whose docs

> worked

> ok before... the latest one i saved to my desktop took forever to open and

> close... after that, all my own docs also took minutes to either open or

> close, as well...

>

> i've deleted that doc and emptied the trash, emptied my sent email file

> and

> trash stored on the puter, done a norton windoc repair twice and an

> ad-aware

> scan/repair, restarted afterwards, but still have the prob...

>

> my file folders and my final draft program open as quickly as ever, but

> the

> windows docs take 2 minutes or more and it's driving me nuts!...

>

> another weird thing is that the doc page that may have caused this didn't

> have a ruler showing and when i checked my own doc pages, the ruler had

> disappeared from all of them, too!... the only way i could get it back was

> to

> drag the ruler icon to my toolbar and click on it after opening the

> rulerless

> docs...

>

> any suggestions?

>

> please email me 'at home' to save time...

>

> fyi, i'm at GMT+10, so i may not see your replies till the next day...

>

> love and grateful fingers-crossed hugs, maia

> maia3maia@hotmail.com

>

>

> --

> 100% free writing help/mentoring: http://www.saysmom.com

>

> You must BE the change you wish to see in the world." Gandhi

 

Do a thorough check for malware, following all of the steps at one of these

Web pages.

Help with malware:

All MS-MVP Sites.

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://www.elephantboycomputers.com/page2.html#Removing_Malware

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/darnit.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

 

Unexplained computer behavior may be caused by deceptive software.

http://support.microsoft.com/kb/827315

 

So How Did I Get Infected Anyway?

For quite a few people it's by installing programs like Messenger Plus,

whose ads for malware don't identify the malware as such and try to convince

you that you owe it to the author. See also:

http://www.wilderssecurity.com/showthread.php?t=27971

Don't ever do a "default" install of anything. Always choose Custom and see

what else is being carried along. Don't install any extras you're not sure

of.

 

--

Frank Saunders MS-MVP IE,OE/WM

Do not reply with email