Guest misskate Posted October 4, 2008 Posted October 4, 2008 help! i've recently bought an ipod and have attempted to download itunes 8 from the apple website. this was done without drama but then when i try to open it to install i tunes the following msg comes up:"this windows package cannot be installed by the windows installer service. you must install a windows service package that contains a newer version of the windows installer service." my notebook computer runs windows xp professional. does anyone know how i can fix this - would an earlier version of i tunes be the way to go? thanks!
Guest R. McCarty Posted October 4, 2008 Posted October 4, 2008 Re: itunes 8 download problems The iTunes setup package internally contains a number of .msi modules. Apparently, your PC does not have the Microsoft Install package 3.1 You need to update your MSI software components before installing the latest iTunes. *Also be careful as the iTunes package installs way more than just iTunes - you'll get File sharing, QuickTime, Apple Updater..... The redistributable Installer 3.1 is found here: http://www.microsoft.com/downloads/details.aspx?FamilyID=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en You might want to use http://Update.Microsoft.Com to get your PC using the latest update mechanism and patches. "misskate" <misskate@discussions.microsoft.com> wrote in message news:76145C68-B95C-44A4-BCC2-97CDCA5E659B@microsoft.com... > help! i've recently bought an ipod and have attempted to download itunes 8 > from the apple website. this was done without drama but then when i try to > open it to install i tunes the following msg comes up:"this windows > package > cannot be installed by the windows installer service. you must install a > windows service package that contains a newer version of the windows > installer service." my notebook computer runs windows xp professional. > does > anyone know how i can fix this - would an earlier version of i tunes be > the > way to go? thanks! >
Guest misskate Posted October 5, 2008 Posted October 5, 2008 Re: itunes 8 download problems great, thanks so much. i downloaded the 3.1 package and it began to installl but then a message saying my computer needed windows xp sp2 or newer to run itunes came up. so i'm assuming i either need to download an earlier itunes version or can my windows xp professional be upgraded with downloads or otherwise? "R. McCarty" wrote: > The iTunes setup package internally contains a number of .msi modules. > Apparently, your PC does not have the Microsoft Install package 3.1 > You need to update your MSI software components before installing > the latest iTunes. > *Also be careful as the iTunes package installs way more than just > iTunes - you'll get File sharing, QuickTime, Apple Updater..... > The redistributable Installer 3.1 is found here: > http://www.microsoft.com/downloads/details.aspx?FamilyID=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en > > You might want to use http://Update.Microsoft.Com to get your PC > using the latest update mechanism and patches. > > "misskate" <misskate@discussions.microsoft.com> wrote in message > news:76145C68-B95C-44A4-BCC2-97CDCA5E659B@microsoft.com... > > help! i've recently bought an ipod and have attempted to download itunes 8 > > from the apple website. this was done without drama but then when i try to > > open it to install i tunes the following msg comes up:"this windows > > package > > cannot be installed by the windows installer service. you must install a > > windows service package that contains a newer version of the windows > > installer service." my notebook computer runs windows xp professional. > > does > > anyone know how i can fix this - would an earlier version of i tunes be > > the > > way to go? thanks! > > > > >
Guest Allan Posted October 5, 2008 Posted October 5, 2008 Re: itunes 8 download problems "misskate" <misskate@discussions.microsoft.com> wrote in message news:E6FFB91C-36F9-4351-9A84-4CCCF3540D3B@microsoft.com... > great, thanks so much. > i downloaded the 3.1 package and it began to installl but then a message > saying my computer needed windows xp sp2 or newer to run itunes came up. > so > i'm assuming i either need to download an earlier itunes version or can my > windows xp professional be upgraded with downloads or otherwise? Install SP3 or at least SP2 and you may then be able to install iTunes 8.0. -- Allan
Guest Doug W. Posted October 5, 2008 Posted October 5, 2008 Re: itunes 8 download problems "Allan" <mu8ja0i@earthlink.net> wrote in message news:%23chrhqzJJHA.468@TK2MSFTNGP06.phx.gbl... > > "misskate" <misskate@discussions.microsoft.com> wrote in > message > news:E6FFB91C-36F9-4351-9A84-4CCCF3540D3B@microsoft.com... >> great, thanks so much. >> i downloaded the 3.1 package and it began to installl but >> then a message >> saying my computer needed windows xp sp2 or newer to run >> itunes came up. so >> i'm assuming i either need to download an earlier itunes >> version or can my >> windows xp professional be upgraded with downloads or >> otherwise? > Install SP3 or at least SP2 and you may then be able to > install iTunes 8.0. > > -- > Allan Obviously about two years worth of updates from Microsoft need to be downloaded. Jeez...some people. -
Guest PA Bear [MS MVP] Posted October 5, 2008 Posted October 5, 2008 Re: itunes 8 download problems Are you running WinXP SP2 or WinXP SP3? misskate wrote: > help! i've recently bought an ipod and have attempted to download itunes 8 > from the apple website. this was done without drama but then when i try to > open it to install i tunes the following msg comes up:"this windows > package > cannot be installed by the windows installer service. you must install a > windows service package that contains a newer version of the windows > installer service." my notebook computer runs windows xp professional. > does > anyone know how i can fix this - would an earlier version of i tunes be > the > way to go? thanks!
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