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Monitor shuts off when laptop open

Guest Veronica Odden

By Guest Veronica Odden
in Operating Systems Help & Support

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Guest Veronica Odden

Guest Veronica Odden

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My laptop screen is broken, so I have an external monitor connected through a docking port. I have a meeting today, though, and when I open the computer the monitor shuts off. Someone stated in a previous question that they solved their issue by hitting Windows + P and hitting extend monitor. However, I do not have this option as my laptop screen doesn't work. Is there an alternative method? Thank you.

 

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