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Being directed to remove consent, but there is no account showing

Guest defiNately

By Guest defiNately
in Operating Systems Help & Support

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Guest defiNately

Guest defiNately

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Posted

Somehow my Microsoft account got the country set to Antartica. This is preventing me from using codes for Xbox Game Pass that expect my country to be United States. When I went to change the country I get an error "You are managing one or more child accounts. Before you change your profile information, you need to remove consent for those child accounts." When I click on the link there are no child accounts shown, so I'm stuck. I opened an M365 ticket to have them look at the account and they have told me I need to work with Family Safety community support. So here I am...

 

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