Network OK but internet not working on PC

October 6, 2008

I have a PC where the internet stopped working - Outlook, Firefox, and IE cannot see the internet.

The internet is via an ADSL modem/router. This PC and two other PCs connect to this modem via

network cables forming a workgroup network.

The problem PC can see access the files of the other PCs on the network (so it's not a network

problem) and the other Pcs can get the internet. If I move the network cable from the problem PC to

my laptop. I can get the internet on my laptop.

On the problem PC, temporarily turning Windows Firewall off didn't help.

Thie propblem PC ran out of hard disk space at around the time the problem occurred. I freed up

500Mbytes of space, then everything worked fine except for the internet.

According to the event log, it ran out of room because a Microsoft update (probably SP3) tried to

install, but the disk space was too low.

I checked the services running, but couldn't see anything obviously wrong.

Any suggestions?

October 6, 2008

Re: Network OK but internet not working on PC

"jd" <www.microsoft.com> wrote in message

news:e24$Lo4JJHA.1556@TK2MSFTNGP03.phx.gbl...

>I have a PC where the internet stopped working - Outlook, Firefox, and IE

>cannot see the internet.

>

> The internet is via an ADSL modem/router. This PC and two other PCs

> connect to this modem via

> network cables forming a workgroup network.

>

> The problem PC can see access the files of the other PCs on the network

> (so it's not a network

> problem) and the other Pcs can get the internet. If I move the network

> cable from the problem PC to

> my laptop. I can get the internet on my laptop.

>

> On the problem PC, temporarily turning Windows Firewall off didn't help.

>

> Thie propblem PC ran out of hard disk space at around the time the problem

> occurred. I freed up

> 500Mbytes of space, then everything worked fine except for the internet.

>

> According to the event log, it ran out of room because a Microsoft update

> (probably SP3) tried to

> install, but the disk space was too low.

>

> I checked the services running, but couldn't see anything obviously wrong.

>

> Any suggestions?

>

A good starting point would be to take the following steps on your problem

PC and also on one of the other PCs:

- Click Start / Run / cmd {OK}

- Type these commands:

ipconfig /all > c:\test.txt{Enter}

ping http://www.google.com >> c:\test.txt{Enter}

ping 209.85.135.104 >> c:\test.txt{Enter}

notepad c:\test.txt {Enter}

- Paste the respective texts into your reply. Mark clearly which text comes

from which machine.

October 6, 2008

Re: Network OK but internet not working on PC

You probably have a damaged winsock. Read the causes in the "XP TCP/IP

Repair" download page and download the application to fix your Internet

connection. Once you have the application installed; 1st Reset the TCP/IP

and restart the computer, and 2nd Repair the Winsock and restart again.

XP TCP/IP Repair

http://www.xp-smoker.com/freeware.html

---------------------------------

"jd" <www.microsoft.com> escribió en el mensaje

news:e24$Lo4JJHA.1556@TK2MSFTNGP03.phx.gbl...

>I have a PC where the internet stopped working - Outlook, Firefox, and IE

>cannot see the internet.

>

> The internet is via an ADSL modem/router. This PC and two other PCs

> connect to this modem via

> network cables forming a workgroup network.

>

> The problem PC can see access the files of the other PCs on the network

> (so it's not a network

> problem) and the other Pcs can get the internet. If I move the network

> cable from the problem PC to

> my laptop. I can get the internet on my laptop.

>

> On the problem PC, temporarily turning Windows Firewall off didn't help.

>

> Thie propblem PC ran out of hard disk space at around the time the problem

> occurred. I freed up

> 500Mbytes of space, then everything worked fine except for the internet.

>

> According to the event log, it ran out of room because a Microsoft update

> (probably SP3) tried to

> install, but the disk space was too low.

>

> I checked the services running, but couldn't see anything obviously wrong.

>

> Any suggestions?

>

October 6, 2008

Re: Network OK but internet not working on PC

Thanks Pegasus, I'm not at the PCs at the moment, but will be later (around 7 hours time) and will

try what you say and paste the results.

Best wishes,

Jon

"Pegasus (MVP)" <I.can@fly.com.oz> wrote in message news:%23oMzV74JJHA.4772@TK2MSFTNGP03.phx.gbl...

"jd" <www.microsoft.com> wrote in message

news:e24$Lo4JJHA.1556@TK2MSFTNGP03.phx.gbl...

>I have a PC where the internet stopped working - Outlook, Firefox, and IE

>cannot see the internet.

>

> The internet is via an ADSL modem/router. This PC and two other PCs

> connect to this modem via

> network cables forming a workgroup network.

>

> The problem PC can see access the files of the other PCs on the network

> (so it's not a network

> problem) and the other Pcs can get the internet. If I move the network

> cable from the problem PC to

> my laptop. I can get the internet on my laptop.

>

> On the problem PC, temporarily turning Windows Firewall off didn't help.

>

> Thie propblem PC ran out of hard disk space at around the time the problem

> occurred. I freed up

> 500Mbytes of space, then everything worked fine except for the internet.

>

> According to the event log, it ran out of room because a Microsoft update

> (probably SP3) tried to

> install, but the disk space was too low.

>

> I checked the services running, but couldn't see anything obviously wrong.

>

> Any suggestions?

>

A good starting point would be to take the following steps on your problem

PC and also on one of the other PCs:

- Click Start / Run / cmd {OK}

- Type these commands:

ipconfig /all > c:\test.txt{Enter}

ping http://www.google.com >> c:\test.txt{Enter}

ping 209.85.135.104 >> c:\test.txt{Enter}

notepad c:\test.txt {Enter}

- Paste the respective texts into your reply. Mark clearly which text comes

from which machine.

October 6, 2008

Re: Network OK but internet not working on PC

Thanks Ronaldo,

I will try the tips posted by Pegasus first.

Best wishes,

Jon

"Ronaldo" <private_email5@hotmail.com> wrote in message

news:elK97C5JJHA.4672@TK2MSFTNGP05.phx.gbl...

You probably have a damaged winsock. Read the causes in the "XP TCP/IP

Repair" download page and download the application to fix your Internet

connection. Once you have the application installed; 1st Reset the TCP/IP

and restart the computer, and 2nd Repair the Winsock and restart again.

XP TCP/IP Repair

http://www.xp-smoker.com/freeware.html

---------------------------------

"jd" <www.microsoft.com> escribió en el mensaje

news:e24$Lo4JJHA.1556@TK2MSFTNGP03.phx.gbl...

>I have a PC where the internet stopped working - Outlook, Firefox, and IE

>cannot see the internet.

>

> The internet is via an ADSL modem/router. This PC and two other PCs

> connect to this modem via

> network cables forming a workgroup network.

>

> The problem PC can see access the files of the other PCs on the network

> (so it's not a network

> problem) and the other Pcs can get the internet. If I move the network

> cable from the problem PC to

> my laptop. I can get the internet on my laptop.

>

> On the problem PC, temporarily turning Windows Firewall off didn't help.

>

> Thie propblem PC ran out of hard disk space at around the time the problem

> occurred. I freed up

> 500Mbytes of space, then everything worked fine except for the internet.

>

> According to the event log, it ran out of room because a Microsoft update

> (probably SP3) tried to

> install, but the disk space was too low.

>

> I checked the services running, but couldn't see anything obviously wrong.

>

> Any suggestions?

>

October 6, 2008

Re: Network OK but internet not working on PC

Here we go (sorry about the change of my user name from jd to Jon - I'm using

the web interface to the newsgroups)...

PC THAT CANNOT SEE THE INTERNET...

Windows IP Configuration

Host Name . . . . . . . . . . . . : red

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Mixed

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : lan

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : lan

Description . . . . . . . . . . . : 3Com 3C920 Integrated Fast

Ethernet Controller (3C905C-TX Compatible)

Physical Address. . . . . . . . . : 00-B0-D0-39-B3-59

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.93

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.254

DHCP Server . . . . . . . . . . . : 192.168.1.254

DNS Servers . . . . . . . . . . . : 192.168.1.254

Lease Obtained. . . . . . . . . . : 06 October 2008 09:05:32

Lease Expires . . . . . . . . . . : 07 October 2008 09:05:32

Ping request could not find host http://www.google.com. Please check the name and

try again.

Pinging 209.85.135.104 with 32 bytes of data:

Reply from 209.85.135.104: bytes=32 time=148ms TTL=242

Reply from 209.85.135.104: bytes=32 time=144ms TTL=242

Reply from 209.85.135.104: bytes=32 time=141ms TTL=242

Ping statistics for 209.85.135.104:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 141ms, Maximum = 148ms, Average = 145ms

PC THAT CAN SEE THE INTERNET...

Windows 2000 IP Configuration

Host Name . . . . . . . . . . . . : oct

Primary DNS Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Mixed

IP Routing Enabled. . . . . . . . : Yes

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : lan

Ethernet adapter Intel Pro 1000 MT Gigabit Ethernet Adapter - onboard:

Connection-specific DNS Suffix . : lan

Description . . . . . . . . . . . : Intel® PRO/1000 MT Network Connection

Physical Address. . . . . . . . . : 00-C0-9F-1F-3D-20

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.75

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.254

DHCP Server . . . . . . . . . . . : 192.168.1.254

DNS Servers . . . . . . . . . . . : 192.168.1.254

Lease Obtained. . . . . . . . . . : 06 October 2008 09:01:09

Lease Expires . . . . . . . . . . : 07 October 2008 09:01:09

Pinging http://www.l.google.com [216.239.59.99] with 32 bytes of data:

Reply from 216.239.59.99: bytes=32 time=140ms TTL=243

Reply from 216.239.59.99: bytes=32 time=139ms TTL=243

Reply from 216.239.59.99: bytes=32 time=135ms TTL=243

Reply from 216.239.59.99: bytes=32 time=132ms TTL=243

Ping statistics for 216.239.59.99:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 132ms, Maximum = 140ms, Average = 136ms

Pinging 209.85.135.104 with 32 bytes of data:

Reply from 209.85.135.104: bytes=32 time=148ms TTL=242

Reply from 209.85.135.104: bytes=32 time=146ms TTL=242

Reply from 209.85.135.104: bytes=32 time=143ms TTL=242

Reply from 209.85.135.104: bytes=32 time=144ms TTL=242

Ping statistics for 209.85.135.104:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 143ms, Maximum = 148ms, Average = 145ms

Best wishes,

Jon

"Pegasus (MVP)" wrote:

>

> A good starting point would be to take the following steps on your problem

> PC and also on one of the other PCs:

> - Click Start / Run / cmd {OK}

> - Type these commands:

> ipconfig /all > c:\test.txt{Enter}

> ping http://www.google.com >> c:\test.txt{Enter}

> ping 209.85.135.104 >> c:\test.txt{Enter}

> notepad c:\test.txt {Enter}

> - Paste the respective texts into your reply. Mark clearly which text comes

> from which machine.

October 6, 2008

Re: Network OK but internet not working on PC

I think I can cope with your name change . . .

The settings you posted are OK. They confirm that you have a live Internet

connection. They also tell us that name resolution does not work on the

problem PC. In other words, it fails to translate http://www.google.com into a

valid IP address. The translation is performed by your router at

192.168.1.254, which probably delegates it to the name server at your ISP.

Here are a couple of things you could try:

- Have a look at the file C:\WINDOWS\system32\drivers\etc\hosts. The only

entry it really needs is this line (although it can have many others):

127.0.0.1 localhost

If it has additional lines, create a backup copy of the file, then delete

all lines except the one above and try again.

- Check out your router and determine the DNS address it received from your

ISP, then plug this value directly into the setup screen of your NIC. The

command "ipconfig /all" should then generate this output:

Ethernet Controller (3C905C-TX Compatible)

Physical Address. . . . . . . . . : 00-B0-D0-39-B3-59

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.93

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.254

DHCP Server . . . . . . . . . . . : 192.168.1.254

DNS Servers . . . . . . . . . . . : aaa.bbb.ccc.ddd

where aaa.bbb.ccc.ddd is the address of your ISP's DNS.

Don't forget to check out Ronaldo's Winsock suggestion.

"Jon" <Jon@discussions.microsoft.com> wrote in message

news:2B9E2694-D838-4A59-8873-E67AE827608B@microsoft.com...

> Here we go (sorry about the change of my user name from jd to Jon - I'm

> using

> the web interface to the newsgroups)...

>

> PC THAT CANNOT SEE THE INTERNET...

>

> Windows IP Configuration

> Host Name . . . . . . . . . . . . : red

> Primary Dns Suffix . . . . . . . :

> Node Type . . . . . . . . . . . . : Mixed

> IP Routing Enabled. . . . . . . . : No

> WINS Proxy Enabled. . . . . . . . : No

> DNS Suffix Search List. . . . . . : lan

>

> Ethernet adapter Local Area Connection:

> Connection-specific DNS Suffix . : lan

> Description . . . . . . . . . . . : 3Com 3C920 Integrated Fast

> Ethernet Controller (3C905C-TX Compatible)

> Physical Address. . . . . . . . . : 00-B0-D0-39-B3-59

> Dhcp Enabled. . . . . . . . . . . : Yes

> Autoconfiguration Enabled . . . . : Yes

> IP Address. . . . . . . . . . . . : 192.168.1.93

> Subnet Mask . . . . . . . . . . . : 255.255.255.0

> Default Gateway . . . . . . . . . : 192.168.1.254

> DHCP Server . . . . . . . . . . . : 192.168.1.254

> DNS Servers . . . . . . . . . . . : 192.168.1.254

> Lease Obtained. . . . . . . . . . : 06 October 2008 09:05:32

> Lease Expires . . . . . . . . . . : 07 October 2008 09:05:32

>

> Ping request could not find host http://www.google.com. Please check the name and

> try again.

>

> Pinging 209.85.135.104 with 32 bytes of data:

> Reply from 209.85.135.104: bytes=32 time=148ms TTL=242

> Reply from 209.85.135.104: bytes=32 time=144ms TTL=242

> Reply from 209.85.135.104: bytes=32 time=141ms TTL=242

>

> Ping statistics for 209.85.135.104:

> Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

> Approximate round trip times in milli-seconds:

> Minimum = 141ms, Maximum = 148ms, Average = 145ms

>

> PC THAT CAN SEE THE INTERNET...

>

> Windows 2000 IP Configuration

> Host Name . . . . . . . . . . . . : oct

> Primary DNS Suffix . . . . . . . :

> Node Type . . . . . . . . . . . . : Mixed

> IP Routing Enabled. . . . . . . . : Yes

> WINS Proxy Enabled. . . . . . . . : No

> DNS Suffix Search List. . . . . . : lan

>

> Ethernet adapter Intel Pro 1000 MT Gigabit Ethernet Adapter - onboard:

> Connection-specific DNS Suffix . : lan

> Description . . . . . . . . . . . : Intel® PRO/1000 MT Network

> Connection

> Physical Address. . . . . . . . . : 00-C0-9F-1F-3D-20

> DHCP Enabled. . . . . . . . . . . : Yes

> Autoconfiguration Enabled . . . . : Yes

> IP Address. . . . . . . . . . . . : 192.168.1.75

> Subnet Mask . . . . . . . . . . . : 255.255.255.0

> Default Gateway . . . . . . . . . : 192.168.1.254

> DHCP Server . . . . . . . . . . . : 192.168.1.254

> DNS Servers . . . . . . . . . . . : 192.168.1.254

> Lease Obtained. . . . . . . . . . : 06 October 2008 09:01:09

> Lease Expires . . . . . . . . . . : 07 October 2008 09:01:09

>

> Pinging http://www.l.google.com [216.239.59.99] with 32 bytes of data:

>

> Reply from 216.239.59.99: bytes=32 time=140ms TTL=243

> Reply from 216.239.59.99: bytes=32 time=139ms TTL=243

> Reply from 216.239.59.99: bytes=32 time=135ms TTL=243

> Reply from 216.239.59.99: bytes=32 time=132ms TTL=243

>

> Ping statistics for 216.239.59.99:

> Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

> Approximate round trip times in milli-seconds:

> Minimum = 132ms, Maximum = 140ms, Average = 136ms

>

> Pinging 209.85.135.104 with 32 bytes of data:

> Reply from 209.85.135.104: bytes=32 time=148ms TTL=242

> Reply from 209.85.135.104: bytes=32 time=146ms TTL=242

> Reply from 209.85.135.104: bytes=32 time=143ms TTL=242

> Reply from 209.85.135.104: bytes=32 time=144ms TTL=242

>

> Ping statistics for 209.85.135.104:

> Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

> Approximate round trip times in milli-seconds:

> Minimum = 143ms, Maximum = 148ms, Average = 145ms

>

> Best wishes,

>

> Jon

>

> "Pegasus (MVP)" wrote:

>

>>

>> A good starting point would be to take the following steps on your

>> problem

>> PC and also on one of the other PCs:

>> - Click Start / Run / cmd {OK}

>> - Type these commands:

>> ipconfig /all > c:\test.txt{Enter}

>> ping http://www.google.com >> c:\test.txt{Enter}

>> ping 209.85.135.104 >> c:\test.txt{Enter}

>> notepad c:\test.txt {Enter}

>> - Paste the respective texts into your reply. Mark clearly which text

>> comes

>> from which machine.

October 8, 2008

Re: Network OK but internet not working on PC

Thanks for your help on this.

No luck with the hosts file.

I decided to re-install Windows (+ other applications) on the PC, since it was getting a bit

sluggish (has been for a while). It also gave me the chance to install a bigger hard drive (running

out of space probably caused the problem in the first place, and I only had around 500MBytes of free

space after pruning things). Now the internet works again, and the PC is as fast as new.

Best wishes,

Jon

"Pegasus (MVP)" <I.can@fly.com.oz> wrote in message

news:%23EZPaP%23JJHA.5232@TK2MSFTNGP05.phx.gbl...

I think I can cope with your name change . . .

The settings you posted are OK. They confirm that you have a live Internet

connection. They also tell us that name resolution does not work on the

problem PC. In other words, it fails to translate http://www.google.com into a

valid IP address. The translation is performed by your router at

192.168.1.254, which probably delegates it to the name server at your ISP.

Here are a couple of things you could try:

- Have a look at the file C:\WINDOWS\system32\drivers\etc\hosts. The only

entry it really needs is this line (although it can have many others):

127.0.0.1 localhost

If it has additional lines, create a backup copy of the file, then delete

all lines except the one above and try again.

- Check out your router and determine the DNS address it received from your

ISP, then plug this value directly into the setup screen of your NIC. The

command "ipconfig /all" should then generate this output:

Ethernet Controller (3C905C-TX Compatible)

Physical Address. . . . . . . . . : 00-B0-D0-39-B3-59

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.93

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.254

DHCP Server . . . . . . . . . . . : 192.168.1.254

DNS Servers . . . . . . . . . . . : aaa.bbb.ccc.ddd

where aaa.bbb.ccc.ddd is the address of your ISP's DNS.

Don't forget to check out Ronaldo's Winsock suggestion.

"Jon" <Jon@discussions.microsoft.com> wrote in message

news:2B9E2694-D838-4A59-8873-E67AE827608B@microsoft.com...

> Here we go (sorry about the change of my user name from jd to Jon - I'm

> using

> the web interface to the newsgroups)...

>

> PC THAT CANNOT SEE THE INTERNET...

>

> Windows IP Configuration

> Host Name . . . . . . . . . . . . : red

> Primary Dns Suffix . . . . . . . :

> Node Type . . . . . . . . . . . . : Mixed

> IP Routing Enabled. . . . . . . . : No

> WINS Proxy Enabled. . . . . . . . : No

> DNS Suffix Search List. . . . . . : lan

>

> Ethernet adapter Local Area Connection:

> Connection-specific DNS Suffix . : lan

> Description . . . . . . . . . . . : 3Com 3C920 Integrated Fast

> Ethernet Controller (3C905C-TX Compatible)

> Physical Address. . . . . . . . . : 00-B0-D0-39-B3-59

> Dhcp Enabled. . . . . . . . . . . : Yes

> Autoconfiguration Enabled . . . . : Yes

> IP Address. . . . . . . . . . . . : 192.168.1.93

> Subnet Mask . . . . . . . . . . . : 255.255.255.0

> Default Gateway . . . . . . . . . : 192.168.1.254

> DHCP Server . . . . . . . . . . . : 192.168.1.254

> DNS Servers . . . . . . . . . . . : 192.168.1.254

> Lease Obtained. . . . . . . . . . : 06 October 2008 09:05:32

> Lease Expires . . . . . . . . . . : 07 October 2008 09:05:32

>

> Ping request could not find host http://www.google.com. Please check the name and

> try again.

>

> Pinging 209.85.135.104 with 32 bytes of data:

> Reply from 209.85.135.104: bytes=32 time=148ms TTL=242

> Reply from 209.85.135.104: bytes=32 time=144ms TTL=242

> Reply from 209.85.135.104: bytes=32 time=141ms TTL=242

>

> Ping statistics for 209.85.135.104:

> Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

> Approximate round trip times in milli-seconds:

> Minimum = 141ms, Maximum = 148ms, Average = 145ms

>

> PC THAT CAN SEE THE INTERNET...

>

> Windows 2000 IP Configuration

> Host Name . . . . . . . . . . . . : oct

> Primary DNS Suffix . . . . . . . :

> Node Type . . . . . . . . . . . . : Mixed

> IP Routing Enabled. . . . . . . . : Yes

> WINS Proxy Enabled. . . . . . . . : No

> DNS Suffix Search List. . . . . . : lan

>

> Ethernet adapter Intel Pro 1000 MT Gigabit Ethernet Adapter - onboard:

> Connection-specific DNS Suffix . : lan

> Description . . . . . . . . . . . : Intel® PRO/1000 MT Network

> Connection

> Physical Address. . . . . . . . . : 00-C0-9F-1F-3D-20

> DHCP Enabled. . . . . . . . . . . : Yes

> Autoconfiguration Enabled . . . . : Yes

> IP Address. . . . . . . . . . . . : 192.168.1.75

> Subnet Mask . . . . . . . . . . . : 255.255.255.0

> Default Gateway . . . . . . . . . : 192.168.1.254

> DHCP Server . . . . . . . . . . . : 192.168.1.254

> DNS Servers . . . . . . . . . . . : 192.168.1.254

> Lease Obtained. . . . . . . . . . : 06 October 2008 09:01:09

> Lease Expires . . . . . . . . . . : 07 October 2008 09:01:09

>

> Pinging http://www.l.google.com [216.239.59.99] with 32 bytes of data:

>

> Reply from 216.239.59.99: bytes=32 time=140ms TTL=243

> Reply from 216.239.59.99: bytes=32 time=139ms TTL=243

> Reply from 216.239.59.99: bytes=32 time=135ms TTL=243

> Reply from 216.239.59.99: bytes=32 time=132ms TTL=243

>

> Ping statistics for 216.239.59.99:

> Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

> Approximate round trip times in milli-seconds:

> Minimum = 132ms, Maximum = 140ms, Average = 136ms

>

> Pinging 209.85.135.104 with 32 bytes of data:

> Reply from 209.85.135.104: bytes=32 time=148ms TTL=242

> Reply from 209.85.135.104: bytes=32 time=146ms TTL=242

> Reply from 209.85.135.104: bytes=32 time=143ms TTL=242

> Reply from 209.85.135.104: bytes=32 time=144ms TTL=242

>

> Ping statistics for 209.85.135.104:

> Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

> Approximate round trip times in milli-seconds:

> Minimum = 143ms, Maximum = 148ms, Average = 145ms

>

> Best wishes,

>

> Jon

>

> "Pegasus (MVP)" wrote:

>

>>

>> A good starting point would be to take the following steps on your

>> problem

>> PC and also on one of the other PCs:

>> - Click Start / Run / cmd {OK}

>> - Type these commands:

>> ipconfig /all > c:\test.txt{Enter}

>> ping http://www.google.com >> c:\test.txt{Enter}

>> ping 209.85.135.104 >> c:\test.txt{Enter}

>> notepad c:\test.txt {Enter}

>> - Paste the respective texts into your reply. Mark clearly which text

>> comes

>> from which machine.

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Network OK but internet not working on PC

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