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Trouble with verification code - bitlocker

Guest Pedro Calderano

By Guest Pedro Calderano
in Operating Systems Help & Support

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Guest Pedro Calderano

Guest Pedro Calderano

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I got into a troublesome situation regarding Bitlocker.I was restarting windows because there was a request to install Windowstest update. However, I forgot to detach my external HD. Somehow it locked my initialization into the BitLocker screen. I tried the normal procedure, to log in into my Microsoft account to get the code and unlock the laptop. It asks for a verification code that is sent as message to my phone number. The registered phone number is a Brazilian one. I don't have access to it, since I am in the US. Asked to change the verification, to send the code to my other email address

 

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