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VIDEO_DXGKRNL_FATAL_ERROR on starting a brand new computer.

Guest Fayola Purcell

By Guest Fayola Purcell
in Operating Systems Help & Support

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Guest Fayola Purcell

Guest Fayola Purcell

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I have an asus rog g17 with ryzen 9 and NVidia geforce rtx. It is brand new, However from day one it has been showing this blue screen as soon as I start it saying VIDEO_DXGKRNL_FATAL_ERROR;p then it would restart and work ok so long as i dont turn it off. As Im using it sometime it blinks at me in black screen 0.0. At first, I searched for updates. I installed all. After that I searched the forums and found that I should run this sfc command thing. The pics are below. The same forum explained how to save the minidump file. I listed that in the link. Please help me, it restarted in the middle

 

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