Guest QuyNguyen Posted October 7, 2008 Posted October 7, 2008 My laptop is runing windows xp professional sp2. the error suddenly occur in this morning when I turned on the computer. It show black screen with message "a disk read error occured press ctrl+del+alt to restart" and it will be repeat again if you press ctr+del+alt. I try to repair form the CD. After coppying file step, It restarted the computer and the same error repeat. I do not know what is wrong, I could not go to safemode at all. I think it is not the hard drive crash because when I tried to repair it is still recognize the drive c: do you have any idea about this? Thank you very much.
Guest Malke Posted October 7, 2008 Posted October 7, 2008 Re: can not boot up help!!!! QuyNguyen wrote: > My laptop is runing windows xp professional sp2. the error suddenly occur > in this morning when I turned on the computer. It show black screen with > message "a disk read error occured press ctrl+del+alt to restart" and it > will be repeat again if you press ctr+del+alt. > I try to repair form the CD. After coppying file step, It restarted the > computer and the same error repeat. > I do not know what is wrong, I could not go to safemode at all. > I think it is not the hard drive crash because when I tried to repair it > is still recognize the drive c: > do you have any idea about this? > Thank you very much. Sorry, but I *do* think there is a strong possibility that the hard drive is failing. Just because it is recognized doesn't mean it isn't bad. Time to do some real hardware testing instead of just wishing. http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot Testing hardware failures often involves swapping out suspected parts with known-good parts. If you can't do the testing yourself and/or are uncomfortable opening your computer, take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). If possible, have all your data backed up before you take the machine into a shop. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ
Guest Peter Foldes Posted October 7, 2008 Posted October 7, 2008 Re: can not boot up help!!!! Also possible that you used some type of Registry Cleaning Tool and it removed something that it should not have. Did you use one ?? -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "QuyNguyen" <quy.nguyen@ignify.com> wrote in message news:Ocs0ZgLKJHA.1160@TK2MSFTNGP05.phx.gbl... > My laptop is runing windows xp professional sp2. the error suddenly occur in > this morning when I turned on the computer. It show black screen with > message "a disk read error occured press ctrl+del+alt to restart" and it > will be repeat again if you press ctr+del+alt. > I try to repair form the CD. After coppying file step, It restarted the > computer and the same error repeat. > I do not know what is wrong, I could not go to safemode at all. > I think it is not the hard drive crash because when I tried to repair it is > still recognize the drive c: > do you have any idea about this? > Thank you very much. > >
Guest Patrick Keenan Posted October 7, 2008 Posted October 7, 2008 Re: can not boot up help!!!! "QuyNguyen" <quy.nguyen@ignify.com> wrote in message news:Ocs0ZgLKJHA.1160@TK2MSFTNGP05.phx.gbl... > My laptop is runing windows xp professional sp2. the error suddenly occur > in this morning when I turned on the computer. It show black screen with > message "a disk read error occured press ctrl+del+alt to restart" and it > will be repeat again if you press ctr+del+alt. > I try to repair form the CD. After coppying file step, It restarted the > computer and the same error repeat. > I do not know what is wrong, I could not go to safemode at all. > I think it is not the hard drive crash because when I tried to repair it > is still recognize the drive c: > do you have any idea about this? > Thank you very much. Replace the drive soonest. The problem may be with either the drive platter surfaces or with the controller circuitry. Your drive may well be recognised by a repair, even if a disk read error occurs, but that does *not* mean that the drive is not damaged or failing. If you attempt to image the drive to a new one, for example with the Acronis TrueImage free trial, you'll probably find that the image process fails partway through, reporting a disk read error. Drives are cheap now. For example, where I am, new 160 gig laptop drives are around $70, 250 gig under $100. Compare that with the value of your data. If you want to play with this drive, boot to the recovery console from the CD and try the fixboot and fixmbr commands. However, these won't help if the problem is with hardware. If you reinstall, be sure to wipe the disk completely before reinstalling - remove partitions too, so that there is a new MBR. HTH -pk
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