can not boot up help!!!!

[Guest QuyNguyen]

My laptop is runing windows xp professional sp2. the error suddenly occur in

this morning when I turned on the computer. It show black screen with

message "a disk read error occured press ctrl+del+alt to restart" and it

will be repeat again if you press ctr+del+alt.

I try to repair form the CD. After coppying file step, It restarted the

computer and the same error repeat.

I do not know what is wrong, I could not go to safemode at all.

I think it is not the hard drive crash because when I tried to repair it is

still recognize the drive c:

do you have any idea about this?

Thank you very much.

[Guest Malke]

Re: can not boot up help!!!!

 

QuyNguyen wrote:

> My laptop is runing windows xp professional sp2. the error suddenly occur

> in this morning when I turned on the computer. It show black screen with

> message "a disk read error occured press ctrl+del+alt to restart" and it

> will be repeat again if you press ctr+del+alt.

> I try to repair form the CD. After coppying file step, It restarted the

> computer and the same error repeat.

> I do not know what is wrong, I could not go to safemode at all.

> I think it is not the hard drive crash because when I tried to repair it

> is still recognize the drive c:

> do you have any idea about this?

> Thank you very much.

 

Sorry, but I *do* think there is a strong possibility that the hard drive is

failing. Just because it is recognized doesn't mean it isn't bad. Time to

do some real hardware testing instead of just wishing.

 

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

 

Testing hardware failures often involves swapping out suspected parts with

known-good parts. If you can't do the testing yourself and/or are

uncomfortable opening your computer, take the machine to a professional

computer repair shop (not your local equivalent of

BigComputerStore/GeekSquad). If possible, have all your data backed up

before you take the machine into a shop.

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ

[Guest Peter Foldes]

Re: can not boot up help!!!!

 

Also possible that you used some type of Registry Cleaning Tool and it removed something that it should not have. Did you use one ??

 

--

Peter

 

Please Reply to Newsgroup for the benefit of others

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"QuyNguyen" <quy.nguyen@ignify.com> wrote in message news:Ocs0ZgLKJHA.1160@TK2MSFTNGP05.phx.gbl...

> My laptop is runing windows xp professional sp2. the error suddenly occur in

> this morning when I turned on the computer. It show black screen with

> message "a disk read error occured press ctrl+del+alt to restart" and it

> will be repeat again if you press ctr+del+alt.

> I try to repair form the CD. After coppying file step, It restarted the

> computer and the same error repeat.

> I do not know what is wrong, I could not go to safemode at all.

> I think it is not the hard drive crash because when I tried to repair it is

> still recognize the drive c:

> do you have any idea about this?

> Thank you very much.

>

>

[Guest Patrick Keenan]

Re: can not boot up help!!!!

 

 

"QuyNguyen" <quy.nguyen@ignify.com> wrote in message

news:Ocs0ZgLKJHA.1160@TK2MSFTNGP05.phx.gbl...

> My laptop is runing windows xp professional sp2. the error suddenly occur

> in this morning when I turned on the computer. It show black screen with

> message "a disk read error occured press ctrl+del+alt to restart" and it

> will be repeat again if you press ctr+del+alt.

> I try to repair form the CD. After coppying file step, It restarted the

> computer and the same error repeat.

> I do not know what is wrong, I could not go to safemode at all.

> I think it is not the hard drive crash because when I tried to repair it

> is still recognize the drive c:

> do you have any idea about this?

> Thank you very much.

 

Replace the drive soonest. The problem may be with either the drive

platter surfaces or with the controller circuitry.

 

Your drive may well be recognised by a repair, even if a disk read error

occurs, but that does *not* mean that the drive is not damaged or failing.

If you attempt to image the drive to a new one, for example with the Acronis

TrueImage free trial, you'll probably find that the image process fails

partway through, reporting a disk read error.

 

Drives are cheap now. For example, where I am, new 160 gig laptop drives

are around $70, 250 gig under $100.

 

Compare that with the value of your data.

 

If you want to play with this drive, boot to the recovery console from the

CD and try the fixboot and fixmbr commands. However, these won't help if

the problem is with hardware. If you reinstall, be sure to wipe the disk

completely before reinstalling - remove partitions too, so that there is a

new MBR.

 

HTH

-pk