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File explorer keeps crashing when I right click a photo or video.

Guest Saeed Alketbi

By Guest Saeed Alketbi
in Operating Systems Help & Support

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Guest Saeed Alketbi

Guest Saeed Alketbi

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For some reason, every time I right click SPECIFICALLY a photo or a video, my file explorer stops responding. Closing File Explorer causes Windows Explorer to restart. Right clicking any other file (folder, zip files, txt files) doesn't cause the same problem. I tried using DISM and the System File Checker, and while they DID state that they fixed the "corrupted files", my File Explorer still bugged out. I also checked Task Manager and I saw that my disk was very high. I did thankfully fix it, but my memory was also high (about 79%), which I wasn't able to fix. I scanned my system using Malwa

 

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