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Re-enabled Microsoft realm subscription, but it created a new realm without my stored data.

Guest VerticalShadow

By Guest VerticalShadow
in Operating Systems Help & Support

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Guest VerticalShadow

Guest VerticalShadow

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Hello, like the title says, I had an inactive Minecraft realm for 10 players. I went to reenable the server by paying the monthly fee, and when I clicked on the realm, and added my credentials in the Microsoft website, it then created a NEW realm instead of just reinstating my old existing one. It did not transfer any of my data, and is asking my to buy ANOTHER realm so my old one can be run. I worry if I do this, it will once again create a brand new realm without my old realm data.I would like the current realm I have to be transferred, or to receive a refund as I did not ask for a new realm

 

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