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Can't remove an old phone from PhoneLink.

Guest James Cyr1

By Guest James Cyr1
in Operating Systems Help & Support

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Guest James Cyr1

Guest James Cyr1

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I have an old phone in my PhoneLink that I cannot disassociate with my account. The Microsoft official instructions are to go to my microsoft account and unlink it there, but none of my android devices show up there (not even under android/ios devices). This includes my current phone. So, kind of hard to unlink something that doesn't show up as a device under my account even though it does show up on my PhoneLink Windows App. The phonelink app doesn't have a process for removing an old device, either.

 

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