Issue to launch Reader from IE in TSE 2003

[Guest fox]

Hello,

 

I installed my 2003 TSE server, Acrobat Reader 7 (in mode change user

/install).

Some users couldn't launch the reader from a webapplication under IE6. These

users have a pop (the file is not good - SAVE or CANCEL....). For the others

users for the same file, the reader work normaly.

 

Didier

[Guest Ramasamy Pullappan [MSFT]]

Re: Issue to launch Reader from IE in TSE 2003

 

1. What is the scenario? Are the clients trying to launch remote programs

published on the TS server using a web based application in IE6? Or are the

clients logged in to the TS server and they are unable to launch the reader

through the web app?

2. What is the exact error message?

 

-ram.

--

This posting is provided "AS IS" with no warranties, and confers no rights.

 

 

"fox" <fox@discussions.microsoft.com> wrote in message

news:8691692C-61B1-4050-B5D0-A759BC7E4961@microsoft.com...

> Hello,

>

> I installed my 2003 TSE server, Acrobat Reader 7 (in mode change user

> /install).

> Some users couldn't launch the reader from a webapplication under IE6.

> These

> users have a pop (the file is not good - SAVE or CANCEL....). For the

> others

> users for the same file, the reader work normaly.

>

> Didier

[Guest fox]

Re: Issue to launch Reader from IE in TSE 2003

 

Hello,

 

the scenario is the second. The clients logged in to the server and they

unbale to launch the reader throught the web application with IE6.

But it worked for some users and not for other.

I try to modify the parameter in the reader (EDITION/PREFERENCE/INTERNET)

"launch in the IE" but nothing changed.

If I clicked 'launch in the navigator", there was no message, only a white

page.

If I unclicked this parameter, there is a pop with this message " SAVE FILE

or CANCEL, the program can't identify the file type...."

 

Same issue if I unsinstalled the reader 6 and installed it again (with

restart server).

 

So, today, with the option "change user / install", I uninstalled ACROBAT

Reader 6 and installed Acrobat reader 8.2 (I read that there some issues with

the version 9.0). Now, it seems that all is good. Each user can launch, in

the navigator, acrobat reader.

 

Very strange. I hope it's the good solution to fix this issue.

 

Didier

 

"Ramasamy Pullappan [MSFT]" wrote:

> 1. What is the scenario? Are the clients trying to launch remote programs

> published on the TS server using a web based application in IE6? Or are the

> clients logged in to the TS server and they are unable to launch the reader

> through the web app?

> 2. What is the exact error message?

>

> -ram.

> --

> This posting is provided "AS IS" with no warranties, and confers no rights.

>

>

> "fox" <fox@discussions.microsoft.com> wrote in message

> news:8691692C-61B1-4050-B5D0-A759BC7E4961@microsoft.com...

> > Hello,

> >

> > I installed my 2003 TSE server, Acrobat Reader 7 (in mode change user

> > /install).

> > Some users couldn't launch the reader from a webapplication under IE6.

> > These

> > users have a pop (the file is not good - SAVE or CANCEL....). For the

> > others

> > users for the same file, the reader work normaly.

> >

> > Didier

>