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"The request failed due to a fatal device hardware error"

Guest Pi.11

By Guest Pi.11
in Operating Systems Help & Support

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Guest Pi.11

Guest Pi.11

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I just bought a new external hard drive and and plugged it into my laptop, but the drive itself didn't show up on my laptop. I went into disk manager so that I could initialize the device, but the message "The request failed due to a fatal device hardware error" came up. Please advise

 

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