Jump to content

Rebooting


Recommended Posts

Guest Peter F
Posted

Hi All,

 

I have switched my computer on this morning and when i load my profile or

any of my families profile the machine reboots itself after around 10

seconds. It only happens when i load the profiles.

 

I have attempted to start the machine in Safemode to attempt to complete a

virus scan but i cannot seem to find the virus software when in Safemode. I

suspect that a virus is causing this but dont know which or how to remove.

 

I have a P4, XP-SP2 machine. Can anyone offer any advise as to what might be

causing this problem.

 

Any information would be greatly appreciated.

 

Regards.

 

--

Flinty

  • Replies 12
  • Created
  • Last Reply
Posted

Re: Rebooting

 

 

"Peter F" <PeterF@discussions.microsoft.com> wrote in message

news:C6AB3DCC-7510-46D2-83C4-3216A1742529@microsoft.com...

> Hi All,

>

> I have switched my computer on this morning and when i load my profile or

> any of my families profile the machine reboots itself after around 10

> seconds. It only happens when i load the profiles.

>

> I have attempted to start the machine in Safemode to attempt to complete a

> virus scan but i cannot seem to find the virus software when in Safemode.

I

> suspect that a virus is causing this but dont know which or how to remove.

>

> I have a P4, XP-SP2 machine. Can anyone offer any advise as to what might

be

> causing this problem.

>

> Any information would be greatly appreciated.

>

> Regards.

>

 

 

That behavior is not typical of a virus,

but it would not hurt to run a virus check.

Your virus checking program will not have changed locations

just because you have booted to safe mode...

just look in your programs folder

 

I'd first run a RAM check...

 

http://oca.microsoft.com/en/windiag.asp

 

if that's ok...

 

use your cd to boot to the recovery console and run chkdsk /r

 

 

If your RAM is OK and chkdsk /r does not solve the problem

 

then boot to safe mode and perform a system restore back to a date prior to

the problem.

 

 

Just Google if you need more info on running chkdsk /r from the repair

console

Guest Pegasus \(MVP\)
Posted

Re: Rebooting

 

 

"Peter F" <PeterF@discussions.microsoft.com> wrote in message

news:C6AB3DCC-7510-46D2-83C4-3216A1742529@microsoft.com...

> Hi All,

>

> I have switched my computer on this morning and when i load my profile or

> any of my families profile the machine reboots itself after around 10

> seconds. It only happens when i load the profiles.

>

> I have attempted to start the machine in Safemode to attempt to complete a

> virus scan but i cannot seem to find the virus software when in Safemode.

> I

> suspect that a virus is causing this but dont know which or how to remove.

>

> I have a P4, XP-SP2 machine. Can anyone offer any advise as to what might

> be

> causing this problem.

>

> Any information would be greatly appreciated.

>

> Regards.

>

> --

> Flinty

 

Try this:

1. Physically disconnect your machine from the Internet.

2. Boot into Safe Mode.

3. Click Start / Run / msconfig{OK}

4. Disable each and every task under the Startup tab.

5. Reboot normally.

 

Does this solve your problem? If so then you can use msconfig.exe to bring

back one startup task after the other until you find the culprit. Do not

restore your Internet connection until you have re-enabled your virus

scanner and your software firewall (if you have one).

Posted

RE: Rebooting

 

 

 

"Peter F" wrote:

> Hi All,

>

> I have switched my computer on this morning and when i load my profile or

> any of my families profile the machine reboots itself after around 10

> seconds. It only happens when i load the profiles.

>

> I have attempted to start the machine in Safemode to attempt to complete a

> virus scan but i cannot seem to find the virus software when in Safemode. I

> suspect that a virus is causing this but dont know which or how to remove.

>

> I have a P4, XP-SP2 machine. Can anyone offer any advise as to what might be

> causing this problem.

>

> Any information would be greatly appreciated.

>

> Regards.

>

> --

> Flinty

 

Can you restore it to yesterday?

What error messages in the Event Viewer?

It could be an overheating issue (yes I know it starting from Cold Boot) but

if the Thermal component on the CPU burnt then it will play up)!

Try the RAM test abd Disconnect all attached devices and start with barebone

system.

Open a Notepad, customize or minimize to the taskbar as you will need it

later for this step to copy the error message on it.

Open a run command and type in:

eventvwr.msc click [OK] you will get the Event viewer control Panel.

click on each of these:

Application

System

Security

Look in the right Pane/window for error message with red (X) or Yellow

exclamation mark /!\ , double click each one to get more info about the

causer.

On the Event error properties message you will see:

Up Arrow

Down arrow

Two pages

Click on the two pages to copy the error message then bring up the Notepad

you opened earlier and right click on the first line and select Paste from

the list, this will paste the error message on a Notepad.

Please don't duplicate the error message one of each kind will be sufficient.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP

http://support.microsoft.com/kb/308427/en-us

 

HTH,

nass

---

http://www.nasstec.co.uk

Posted

Re: Rebooting

 

Peter

 

Have you tried Last Known Good Configuration?

A description of the Safe Mode Boot options in Windows XP

http://support.microsoft.com/kb/315222/en-us

 

Please post the complete Stop Error ( BSOD) Report.

 

Disable automatic restart on system failure. This should help by

allowing time to write down the STOP code properly. Right click on

the My Computer icon on the Desktop and select Properties, Advanced,

Start-Up and Recovery, System Failure and uncheck box before

Automatically Restart.

 

Do not re-enable automatic restart on system failure until you have

resolved the problem. Check for variants of the Stop Error message.

 

An alternative is to keep pressing the F8 key during Start-Up and select

option - Disable automatic restart on system failure.

 

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

Peter F wrote:

> Hi All,

>

> I have switched my computer on this morning and when i load my

> profile or any of my families profile the machine reboots itself

> after around 10 seconds. It only happens when i load the profiles.

>

> I have attempted to start the machine in Safemode to attempt to

> complete a virus scan but i cannot seem to find the virus software

> when in Safemode. I suspect that a virus is causing this but dont

> know which or how to remove.

>

> I have a P4, XP-SP2 machine. Can anyone offer any advise as to what

> might be causing this problem.

>

> Any information would be greatly appreciated.

>

> Regards.Peter

Guest Peter F
Posted

Re: Rebooting

 

Hi

 

Thanks Philo, Pegassus, Nass, and Gerry,

 

I am going to attempt the suggestions and i will report back with what my

results.

 

Thanks very much for replying.

 

Regards.

 

 

--

Flinty

 

 

"Gerry" wrote:

> Peter

>

> Have you tried Last Known Good Configuration?

> A description of the Safe Mode Boot options in Windows XP

> http://support.microsoft.com/kb/315222/en-us

>

> Please post the complete Stop Error ( BSOD) Report.

>

> Disable automatic restart on system failure. This should help by

> allowing time to write down the STOP code properly. Right click on

> the My Computer icon on the Desktop and select Properties, Advanced,

> Start-Up and Recovery, System Failure and uncheck box before

> Automatically Restart.

>

> Do not re-enable automatic restart on system failure until you have

> resolved the problem. Check for variants of the Stop Error message.

>

> An alternative is to keep pressing the F8 key during Start-Up and select

> option - Disable automatic restart on system failure.

>

>

> --

>

>

>

> Hope this helps.

>

> Gerry

> ~~~~

> FCA

> Stourport, England

> Enquire, plan and execute

> ~~~~~~~~~~~~~~~~~~~

> Peter F wrote:

> > Hi All,

> >

> > I have switched my computer on this morning and when i load my

> > profile or any of my families profile the machine reboots itself

> > after around 10 seconds. It only happens when i load the profiles.

> >

> > I have attempted to start the machine in Safemode to attempt to

> > complete a virus scan but i cannot seem to find the virus software

> > when in Safemode. I suspect that a virus is causing this but dont

> > know which or how to remove.

> >

> > I have a P4, XP-SP2 machine. Can anyone offer any advise as to what

> > might be causing this problem.

> >

> > Any information would be greatly appreciated.

> >

> > Regards.Peter

>

>

>

>

>

Posted

Re: Rebooting

 

 

"Peter F" <PeterF@discussions.microsoft.com> wrote in message

news:835D1424-EE82-4866-A072-A4C32E6CF4BB@microsoft.com...

> Hi

>

> Thanks Philo, Pegassus, Nass, and Gerry,

>

> I am going to attempt the suggestions and i will report back with what my

> results.

>

> Thanks very much for replying.

>

> Regards.

>

>

>

 

 

OK

 

let us know what happens

 

 

> Flinty

>

>

> "Gerry" wrote:

>

> > Peter

> >

> > Have you tried Last Known Good Configuration?

> > A description of the Safe Mode Boot options in Windows XP

> > http://support.microsoft.com/kb/315222/en-us

> >

> > Please post the complete Stop Error ( BSOD) Report.

> >

> > Disable automatic restart on system failure. This should help by

> > allowing time to write down the STOP code properly. Right click on

> > the My Computer icon on the Desktop and select Properties, Advanced,

> > Start-Up and Recovery, System Failure and uncheck box before

> > Automatically Restart.

> >

> > Do not re-enable automatic restart on system failure until you have

> > resolved the problem. Check for variants of the Stop Error message.

> >

> > An alternative is to keep pressing the F8 key during Start-Up and select

> > option - Disable automatic restart on system failure.

> >

> >

> > --

> >

> >

> >

> > Hope this helps.

> >

> > Gerry

> > ~~~~

> > FCA

> > Stourport, England

> > Enquire, plan and execute

> > ~~~~~~~~~~~~~~~~~~~

> > Peter F wrote:

> > > Hi All,

> > >

> > > I have switched my computer on this morning and when i load my

> > > profile or any of my families profile the machine reboots itself

> > > after around 10 seconds. It only happens when i load the profiles.

> > >

> > > I have attempted to start the machine in Safemode to attempt to

> > > complete a virus scan but i cannot seem to find the virus software

> > > when in Safemode. I suspect that a virus is causing this but dont

> > > know which or how to remove.

> > >

> > > I have a P4, XP-SP2 machine. Can anyone offer any advise as to what

> > > might be causing this problem.

> > >

> > > Any information would be greatly appreciated.

> > >

> > > Regards.Peter

> >

> >

> >

> >

> >

Guest Peter F
Posted

Re: Rebooting

 

Hi Guys,

 

Problem sorted, i went into safe mode and went back to a previous checkpoint

and was able to sort out the problem.

 

Does anyone think that this was a virus of some kind?

 

 

--

Flinty

 

 

"philo" wrote:

>

> "Peter F" <PeterF@discussions.microsoft.com> wrote in message

> news:835D1424-EE82-4866-A072-A4C32E6CF4BB@microsoft.com...

> > Hi

> >

> > Thanks Philo, Pegassus, Nass, and Gerry,

> >

> > I am going to attempt the suggestions and i will report back with what my

> > results.

> >

> > Thanks very much for replying.

> >

> > Regards.

> >

> >

> >

>

>

> OK

>

> let us know what happens

>

>

>

> > Flinty

> >

> >

> > "Gerry" wrote:

> >

> > > Peter

> > >

> > > Have you tried Last Known Good Configuration?

> > > A description of the Safe Mode Boot options in Windows XP

> > > http://support.microsoft.com/kb/315222/en-us

> > >

> > > Please post the complete Stop Error ( BSOD) Report.

> > >

> > > Disable automatic restart on system failure. This should help by

> > > allowing time to write down the STOP code properly. Right click on

> > > the My Computer icon on the Desktop and select Properties, Advanced,

> > > Start-Up and Recovery, System Failure and uncheck box before

> > > Automatically Restart.

> > >

> > > Do not re-enable automatic restart on system failure until you have

> > > resolved the problem. Check for variants of the Stop Error message.

> > >

> > > An alternative is to keep pressing the F8 key during Start-Up and select

> > > option - Disable automatic restart on system failure.

> > >

> > >

> > > --

> > >

> > >

> > >

> > > Hope this helps.

> > >

> > > Gerry

> > > ~~~~

> > > FCA

> > > Stourport, England

> > > Enquire, plan and execute

> > > ~~~~~~~~~~~~~~~~~~~

> > > Peter F wrote:

> > > > Hi All,

> > > >

> > > > I have switched my computer on this morning and when i load my

> > > > profile or any of my families profile the machine reboots itself

> > > > after around 10 seconds. It only happens when i load the profiles.

> > > >

> > > > I have attempted to start the machine in Safemode to attempt to

> > > > complete a virus scan but i cannot seem to find the virus software

> > > > when in Safemode. I suspect that a virus is causing this but dont

> > > > know which or how to remove.

> > > >

> > > > I have a P4, XP-SP2 machine. Can anyone offer any advise as to what

> > > > might be causing this problem.

> > > >

> > > > Any information would be greatly appreciated.

> > > >

> > > > Regards.Peter

> > >

> > >

> > >

> > >

> > >

>

>

>

Posted

Re: Rebooting

 

 

It could be or by a corrupt files that the restore procedure managed to

repair them and get you back to shape, but you need to monitor the system,

specially the Event Log for serious error about the System and application.

Update your security software and run a thorough scan.

HTH,

nass

---

http://www.nasstec.co.uk

 

"Peter F" wrote:

> Hi Guys,

>

> Problem sorted, i went into safe mode and went back to a previous checkpoint

> and was able to sort out the problem.

>

> Does anyone think that this was a virus of some kind?

>

>

> --

> Flinty

>

>

> "philo" wrote:

>

> >

> > "Peter F" <PeterF@discussions.microsoft.com> wrote in message

> > news:835D1424-EE82-4866-A072-A4C32E6CF4BB@microsoft.com...

> > > Hi

> > >

> > > Thanks Philo, Pegassus, Nass, and Gerry,

> > >

> > > I am going to attempt the suggestions and i will report back with what my

> > > results.

> > >

> > > Thanks very much for replying.

> > >

> > > Regards.

> > >

> > >

> > >

> >

> >

> > OK

> >

> > let us know what happens

> >

> >

> >

> > > Flinty

> > >

> > >

> > > "Gerry" wrote:

> > >

> > > > Peter

> > > >

> > > > Have you tried Last Known Good Configuration?

> > > > A description of the Safe Mode Boot options in Windows XP

> > > > http://support.microsoft.com/kb/315222/en-us

> > > >

> > > > Please post the complete Stop Error ( BSOD) Report.

> > > >

> > > > Disable automatic restart on system failure. This should help by

> > > > allowing time to write down the STOP code properly. Right click on

> > > > the My Computer icon on the Desktop and select Properties, Advanced,

> > > > Start-Up and Recovery, System Failure and uncheck box before

> > > > Automatically Restart.

> > > >

> > > > Do not re-enable automatic restart on system failure until you have

> > > > resolved the problem. Check for variants of the Stop Error message.

> > > >

> > > > An alternative is to keep pressing the F8 key during Start-Up and select

> > > > option - Disable automatic restart on system failure.

> > > >

> > > >

> > > > --

> > > >

> > > >

> > > >

> > > > Hope this helps.

> > > >

> > > > Gerry

> > > > ~~~~

> > > > FCA

> > > > Stourport, England

> > > > Enquire, plan and execute

> > > > ~~~~~~~~~~~~~~~~~~~

> > > > Peter F wrote:

> > > > > Hi All,

> > > > >

> > > > > I have switched my computer on this morning and when i load my

> > > > > profile or any of my families profile the machine reboots itself

> > > > > after around 10 seconds. It only happens when i load the profiles.

> > > > >

> > > > > I have attempted to start the machine in Safemode to attempt to

> > > > > complete a virus scan but i cannot seem to find the virus software

> > > > > when in Safemode. I suspect that a virus is causing this but dont

> > > > > know which or how to remove.

> > > > >

> > > > > I have a P4, XP-SP2 machine. Can anyone offer any advise as to what

> > > > > might be causing this problem.

> > > > >

> > > > > Any information would be greatly appreciated.

> > > > >

> > > > > Regards.Peter

> > > >

> > > >

> > > >

> > > >

> > > >

> >

> >

> >

Guest Peter F
Posted

Re: Rebooting

 

Cheers Nas,

 

Will do mate.

 

Thanks for your input.

 

--

Flinty

 

 

"nass" wrote:

>

> It could be or by a corrupt files that the restore procedure managed to

> repair them and get you back to shape, but you need to monitor the system,

> specially the Event Log for serious error about the System and application.

> Update your security software and run a thorough scan.

> HTH,

> nass

> ---

> http://www.nasstec.co.uk

>

> "Peter F" wrote:

>

> > Hi Guys,

> >

> > Problem sorted, i went into safe mode and went back to a previous checkpoint

> > and was able to sort out the problem.

> >

> > Does anyone think that this was a virus of some kind?

> >

> >

> > --

> > Flinty

> >

> >

> > "philo" wrote:

> >

> > >

> > > "Peter F" <PeterF@discussions.microsoft.com> wrote in message

> > > news:835D1424-EE82-4866-A072-A4C32E6CF4BB@microsoft.com...

> > > > Hi

> > > >

> > > > Thanks Philo, Pegassus, Nass, and Gerry,

> > > >

> > > > I am going to attempt the suggestions and i will report back with what my

> > > > results.

> > > >

> > > > Thanks very much for replying.

> > > >

> > > > Regards.

> > > >

> > > >

> > > >

> > >

> > >

> > > OK

> > >

> > > let us know what happens

> > >

> > >

> > >

> > > > Flinty

> > > >

> > > >

> > > > "Gerry" wrote:

> > > >

> > > > > Peter

> > > > >

> > > > > Have you tried Last Known Good Configuration?

> > > > > A description of the Safe Mode Boot options in Windows XP

> > > > > http://support.microsoft.com/kb/315222/en-us

> > > > >

> > > > > Please post the complete Stop Error ( BSOD) Report.

> > > > >

> > > > > Disable automatic restart on system failure. This should help by

> > > > > allowing time to write down the STOP code properly. Right click on

> > > > > the My Computer icon on the Desktop and select Properties, Advanced,

> > > > > Start-Up and Recovery, System Failure and uncheck box before

> > > > > Automatically Restart.

> > > > >

> > > > > Do not re-enable automatic restart on system failure until you have

> > > > > resolved the problem. Check for variants of the Stop Error message.

> > > > >

> > > > > An alternative is to keep pressing the F8 key during Start-Up and select

> > > > > option - Disable automatic restart on system failure.

> > > > >

> > > > >

> > > > > --

> > > > >

> > > > >

> > > > >

> > > > > Hope this helps.

> > > > >

> > > > > Gerry

> > > > > ~~~~

> > > > > FCA

> > > > > Stourport, England

> > > > > Enquire, plan and execute

> > > > > ~~~~~~~~~~~~~~~~~~~

> > > > > Peter F wrote:

> > > > > > Hi All,

> > > > > >

> > > > > > I have switched my computer on this morning and when i load my

> > > > > > profile or any of my families profile the machine reboots itself

> > > > > > after around 10 seconds. It only happens when i load the profiles.

> > > > > >

> > > > > > I have attempted to start the machine in Safemode to attempt to

> > > > > > complete a virus scan but i cannot seem to find the virus software

> > > > > > when in Safemode. I suspect that a virus is causing this but dont

> > > > > > know which or how to remove.

> > > > > >

> > > > > > I have a P4, XP-SP2 machine. Can anyone offer any advise as to what

> > > > > > might be causing this problem.

> > > > > >

> > > > > > Any information would be greatly appreciated.

> > > > > >

> > > > > > Regards.Peter

> > > > >

> > > > >

> > > > >

> > > > >

> > > > >

> > >

> > >

> > >

Posted

Re: Rebooting

 

 

"Peter F" <PeterF@discussions.microsoft.com> wrote in message

news:DC4C5239-3203-4BAE-B2F8-67FD112DC957@microsoft.com...

> Hi Guys,

>

> Problem sorted, i went into safe mode and went back to a previous

checkpoint

> and was able to sort out the problem.

>

> Does anyone think that this was a virus of some kind?

>

>

 

 

My guess is that it is not a virus

but don't take a chance...

perform a full scan of your system with a recently updated virus checker!

> --

> Flinty

>

>

> "philo" wrote:

>

> >

> > "Peter F" <PeterF@discussions.microsoft.com> wrote in message

> > news:835D1424-EE82-4866-A072-A4C32E6CF4BB@microsoft.com...

> > > Hi

> > >

> > > Thanks Philo, Pegassus, Nass, and Gerry,

> > >

> > > I am going to attempt the suggestions and i will report back with what

my

> > > results.

> > >

> > > Thanks very much for replying.

> > >

> > > Regards.

> > >

> > >

> > >

> >

> >

> > OK

> >

> > let us know what happens

> >

> >

> >

> > > Flinty

> > >

> > >

> > > "Gerry" wrote:

> > >

> > > > Peter

> > > >

> > > > Have you tried Last Known Good Configuration?

> > > > A description of the Safe Mode Boot options in Windows XP

> > > > http://support.microsoft.com/kb/315222/en-us

> > > >

> > > > Please post the complete Stop Error ( BSOD) Report.

> > > >

> > > > Disable automatic restart on system failure. This should help by

> > > > allowing time to write down the STOP code properly. Right click on

> > > > the My Computer icon on the Desktop and select Properties, Advanced,

> > > > Start-Up and Recovery, System Failure and uncheck box before

> > > > Automatically Restart.

> > > >

> > > > Do not re-enable automatic restart on system failure until you have

> > > > resolved the problem. Check for variants of the Stop Error message.

> > > >

> > > > An alternative is to keep pressing the F8 key during Start-Up and

select

> > > > option - Disable automatic restart on system failure.

> > > >

> > > >

> > > > --

> > > >

> > > >

> > > >

> > > > Hope this helps.

> > > >

> > > > Gerry

> > > > ~~~~

> > > > FCA

> > > > Stourport, England

> > > > Enquire, plan and execute

> > > > ~~~~~~~~~~~~~~~~~~~

> > > > Peter F wrote:

> > > > > Hi All,

> > > > >

> > > > > I have switched my computer on this morning and when i load my

> > > > > profile or any of my families profile the machine reboots itself

> > > > > after around 10 seconds. It only happens when i load the profiles.

> > > > >

> > > > > I have attempted to start the machine in Safemode to attempt to

> > > > > complete a virus scan but i cannot seem to find the virus software

> > > > > when in Safemode. I suspect that a virus is causing this but dont

> > > > > know which or how to remove.

> > > > >

> > > > > I have a P4, XP-SP2 machine. Can anyone offer any advise as to

what

> > > > > might be causing this problem.

> > > > >

> > > > > Any information would be greatly appreciated.

> > > > >

> > > > > Regards.Peter

> > > >

> > > >

> > > >

> > > >

> > > >

> >

> >

> >

Guest Pegasus \(MVP\)
Posted

Re: Rebooting

 

 

"Peter F" <PeterF@discussions.microsoft.com> wrote in message

news:DC4C5239-3203-4BAE-B2F8-67FD112DC957@microsoft.com...

> Hi Guys,

>

> Problem sorted, i went into safe mode and went back to a previous

> checkpoint

> and was able to sort out the problem.

>

> Does anyone think that this was a virus of some kind?

>

 

Hard to say. By going back to a previous check point instead of using a

process of elimination, you destroyed the evidence.

Posted

Re: Rebooting

 

Philo

 

An anti-virus checker will not detect many of today's masties. You need

to run something like Spybot S & D as well AND watch out for unexplained

behaviour!

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

 

philo wrote:

> "Peter F" <PeterF@discussions.microsoft.com> wrote in message

> news:DC4C5239-3203-4BAE-B2F8-67FD112DC957@microsoft.com...

>> Hi Guys,

>>

>> Problem sorted, i went into safe mode and went back to a previous

>> checkpoint and was able to sort out the problem.

>>

>> Does anyone think that this was a virus of some kind?

>>

>>

>

>

> My guess is that it is not a virus

> but don't take a chance...

> perform a full scan of your system with a recently updated virus

> checker!

>> --

>> Flinty

>>

>>

>> "philo" wrote:

>>

>>>

>>> "Peter F" <PeterF@discussions.microsoft.com> wrote in message

>>> news:835D1424-EE82-4866-A072-A4C32E6CF4BB@microsoft.com...

>>>> Hi

>>>>

>>>> Thanks Philo, Pegassus, Nass, and Gerry,

>>>>

>>>> I am going to attempt the suggestions and i will report back with

>>>> what my results.

>>>>

>>>> Thanks very much for replying.

>>>>

>>>> Regards.

>>>>

>>>>

>>>>

>>>

>>>

>>> OK

>>>

>>> let us know what happens

>>>

>>>

>>>

>>>> Flinty

>>>>

>>>>

>>>> "Gerry" wrote:

>>>>

>>>>> Peter

>>>>>

>>>>> Have you tried Last Known Good Configuration?

>>>>> A description of the Safe Mode Boot options in Windows XP

>>>>> http://support.microsoft.com/kb/315222/en-us

>>>>>

>>>>> Please post the complete Stop Error ( BSOD) Report.

>>>>>

>>>>> Disable automatic restart on system failure. This should help by

>>>>> allowing time to write down the STOP code properly. Right click on

>>>>> the My Computer icon on the Desktop and select Properties,

>>>>> Advanced, Start-Up and Recovery, System Failure and uncheck box

>>>>> before Automatically Restart.

>>>>>

>>>>> Do not re-enable automatic restart on system failure until you

>>>>> have resolved the problem. Check for variants of the Stop Error

>>>>> message.

>>>>>

>>>>> An alternative is to keep pressing the F8 key during Start-Up and

>>>>> select option - Disable automatic restart on system failure.

>>>>>

>>>>>

>>>>> --

>>>>>

>>>>>

>>>>>

>>>>> Hope this helps.

>>>>>

>>>>> Gerry

>>>>> ~~~~

>>>>> FCA

>>>>> Stourport, England

>>>>> Enquire, plan and execute

>>>>> ~~~~~~~~~~~~~~~~~~~

>>>>> Peter F wrote:

>>>>>> Hi All,

>>>>>>

>>>>>> I have switched my computer on this morning and when i load my

>>>>>> profile or any of my families profile the machine reboots itself

>>>>>> after around 10 seconds. It only happens when i load the

>>>>>> profiles.

>>>>>>

>>>>>> I have attempted to start the machine in Safemode to attempt to

>>>>>> complete a virus scan but i cannot seem to find the virus

>>>>>> software when in Safemode. I suspect that a virus is causing

>>>>>> this but dont know which or how to remove.

>>>>>>

>>>>>> I have a P4, XP-SP2 machine. Can anyone offer any advise as to

>>>>>> what might be causing this problem.

>>>>>>

>>>>>> Any information would be greatly appreciated.

>>>>>>

>>>>>> Regards.Peter


×
×
  • Create New...