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Why does my PC freeze at school but works everywhere else?

Guest Gabrielle Logan

By Guest Gabrielle Logan
in Operating Systems Help & Support

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Guest Gabrielle Logan

Guest Gabrielle Logan

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My PC works perfectly fine when I am home. No issues at all. But when I'm at school, it freezes up and I can't do anything other than turn it off using the power button, if I just shut it the screen will stay on. It's not the Internet because I'll use my phone hotspot at school and if it's the school wifi or my hotspot it freezes. It's practically brand new so it's not like it's just old. I can't remember dropping it ever. My friend has the same one and hers works fine, but she got hers about 6 months after I got mine. I don't know what's going on but I NEED this laptop to work.

 

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