Guest Cazzythom Posted October 10, 2008 Posted October 10, 2008 Hello again all, Back again :-( For last few days my PC has been coming up with an 'ADD ON' error. The add-on is AcroPDF.dll, so I worked out how to disable this, but the error message still come up! Also to follow this error, this next error comes up (before it just shuts IE down completley):- SysFader: IEXPORE.EXE Application Error The instruction at "0x0508fc89" referenced memory at "0x00000044". The memory could not be "read". Click OK to terminate Click CANCEL to DEBUG But when I press CANCEL it doesn't DEBUG at all, and when I press OK it shuts down explorer. I hope someone can help me and tell me how to fix these problems. I have Windows XP Home - broadband through set top box. Regards, Caroline x -- Don''t Worry, Be Happy !!!
Guest Terry R. Posted October 10, 2008 Posted October 10, 2008 Re: Error Messages - How do I fix this ?? The date and time was 10/10/2008 8:52 AM, and on a whim, Cazzythom pounded out on the keyboard: > Hello again all, > > Back again :-( > > For last few days my PC has been coming up with an 'ADD ON' error. The > add-on is AcroPDF.dll, so I worked out how to disable this, but the error > message still come up! > > Also to follow this error, this next error comes up (before it just shuts IE > down completley):- > > SysFader: IEXPORE.EXE Application Error > > The instruction at "0x0508fc89" referenced memory at "0x00000044". > The memory could not be "read". > > Click OK to terminate > Click CANCEL to DEBUG > > But when I press CANCEL it doesn't DEBUG at all, and when I press OK it > shuts down explorer. > > I hope someone can help me and tell me how to fix these problems. I have > Windows XP Home - broadband through set top box. > > Regards, > > Caroline x > Hi Caroline, How did you "disable" it? You could try a System Restore to a time just prior to the error (Start, All Programs, Accessories, System Tools). Or uninstall Acrobat Reader (Control Panel, Add/Remove Programs) and then reinstall it (http://www.adobe.com). Better yet, try Foxit Reader. http://www.foxitsoftware.com/pdf/rd_intro.php Report back, -- Terry R. ***Reply Note*** Anti-spam measures are included in my email address. Delete NOSPAM from the email address after clicking Reply.
Guest PA Bear [MS MVP] Posted October 10, 2008 Posted October 10, 2008 Re: Error Messages - How do I fix this ?? Unexplained computer behavior may be caused by deceptive software http://support.microsoft.com/kb/827315 Run a /thorough/ check for hijackware, including posting your hijackthis log to an appropriate forum. Checking for/Help with Hijackware http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://aumha.net/viewtopic.php?t=5878 http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://defendingyourmachine2.blogspot.com/ http://www.elephantboycomputers.com/page2.html#Removing_Malware When all else fails, HijackThis v2.0.2 (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in conjuction with some other utilities). HijackThis will NOT fix anything on its own, but it will help you to both identify and remove any hijackware/spyware with assistance from an expert. **Post your log to http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, http://forums.spybot.info/forumdisplay.php?f=22, http://aumha.net/viewforum.php?f=30, or another appropriate forum for review by an expert in such matters, not here.** If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Cazzythom wrote: > Hello again all, > > Back again :-( > > For last few days my PC has been coming up with an 'ADD ON' error. The > add-on is AcroPDF.dll, so I worked out how to disable this, but the error > message still come up! > > Also to follow this error, this next error comes up (before it just shuts > IE > down completley):- > > SysFader: IEXPORE.EXE Application Error > > The instruction at "0x0508fc89" referenced memory at "0x00000044". > The memory could not be "read". > > Click OK to terminate > Click CANCEL to DEBUG > > But when I press CANCEL it doesn't DEBUG at all, and when I press OK it > shuts down explorer. > > I hope someone can help me and tell me how to fix these problems. I have > Windows XP Home - broadband through set top box. > > Regards, > > Caroline x
Guest nass Posted October 10, 2008 Posted October 10, 2008 RE: Error Messages - How do I fix this ?? "Cazzythom" wrote: > Hello again all, > > Back again :-( > > For last few days my PC has been coming up with an 'ADD ON' error. The > add-on is AcroPDF.dll, so I worked out how to disable this, but the error > message still come up! > > Also to follow this error, this next error comes up (before it just shuts IE > down completley):- > > SysFader: IEXPORE.EXE Application Error > > The instruction at "0x0508fc89" referenced memory at "0x00000044". > The memory could not be "read". > > Click OK to terminate > Click CANCEL to DEBUG > > But when I press CANCEL it doesn't DEBUG at all, and when I press OK it > shuts down explorer. > > I hope someone can help me and tell me how to fix these problems. I have > Windows XP Home - broadband through set top box. > > Regards, > > Caroline x > > -- > Don''t Worry, Be Happy !!! Please Renable the Add-Ons then read the Info here below: SysFader:iexplore.exe error http://forums.microsoft.com/msdn/showpost.aspx?postid=2411248&siteid=1&sb=0&d=1&at=7&ft=11&tf=0&pageid=0 Download the latest shockwave from here: http://www.adobe.com/shockwave/download/ <user having same problem reported> I checked my Transition Effects settings (Display Properties > Appearance Tab > Effects... and I noticed something odd: The Fade Effect was listed in the drop-down menu, but the check box was neither checked nor unchecked. It's one of those half-checked check boxes, like when you select multiple cells in Excel when some of them share a property and some don't. I clicked it until the Fade Effect was back to checked. </Q> On a Windows XP SP2-based computer that has certain cumulative security updates for Internet Explorer installed, Internet Explorer 6 may stop responding when you try to visit a Web site http://support.microsoft.com/kb/942367 HTH, nass --- http://www.nasstec.co.uk
Guest Cazzythom Posted October 10, 2008 Posted October 10, 2008 Re: Error Messages - How do I fix this ?? Hi Terry, Well at 18:15 on the same day my whim, was once again solved. From your expert advice I decided to remove ACROBAT and dowloaded FOXIT and it appears to have FIXED IT !!! :-) Remind me to bring my whim's here again when I get a problem I can't fix !!! Thanks so much Terry you are a true genius and I am learning so much from you all. Oh I disable the add-on previously, by right clicking on the short-cut of IE on my desktop and go into the programs tab, at the bottom of this screen is a button "manage add-ons", and this is where you can enable or diable add-ons. again, thanks for your help, it is much appreciated. Regards, Caroline x -- Don''t Worry, Be Happy !!! "Terry R." wrote: > The date and time was 10/10/2008 8:52 AM, and on a whim, Cazzythom > pounded out on the keyboard: > > > Hello again all, > > > > Back again :-( > > > > For last few days my PC has been coming up with an 'ADD ON' error. The > > add-on is AcroPDF.dll, so I worked out how to disable this, but the error > > message still come up! > > > > Also to follow this error, this next error comes up (before it just shuts IE > > down completley):- > > > > SysFader: IEXPORE.EXE Application Error > > > > The instruction at "0x0508fc89" referenced memory at "0x00000044". > > The memory could not be "read". > > > > Click OK to terminate > > Click CANCEL to DEBUG > > > > But when I press CANCEL it doesn't DEBUG at all, and when I press OK it > > shuts down explorer. > > > > I hope someone can help me and tell me how to fix these problems. I have > > Windows XP Home - broadband through set top box. > > > > Regards, > > > > Caroline x > > > > Hi Caroline, > > How did you "disable" it? > > You could try a System Restore to a time just prior to the error (Start, > All Programs, Accessories, System Tools). > > Or uninstall Acrobat Reader (Control Panel, Add/Remove Programs) and > then reinstall it (http://www.adobe.com). Better yet, try Foxit Reader. > http://www.foxitsoftware.com/pdf/rd_intro.php > > Report back, > > -- > Terry R. > > ***Reply Note*** > Anti-spam measures are included in my email address. > Delete NOSPAM from the email address after clicking Reply. >
Guest Terry R. Posted October 10, 2008 Posted October 10, 2008 Re: Error Messages - How do I fix this ?? The date and time was 10/10/2008 10:26 AM, and on a whim, Cazzythom pounded out on the keyboard: > Hi Terry, > > Well at 18:15 on the same day my whim, was once again solved. From your > expert advice I decided to remove ACROBAT and dowloaded FOXIT and it appears > to have FIXED IT !!! :-) > > Remind me to bring my whim's here again when I get a problem I can't fix !!! > > Thanks so much Terry you are a true genius and I am learning so much from > you all. Oh I disable the add-on previously, by right clicking on the > short-cut of IE on my desktop and go into the programs tab, at the bottom of > this screen is a button "manage add-ons", and this is where you can enable or > diable add-ons. > > again, thanks for your help, it is much appreciated. > > Regards, > > Caroline x You're very welcome Caroline. You can bring your "whims" here anytime! -- Terry R. ***Reply Note*** Anti-spam measures are included in my email address. Delete NOSPAM from the email address after clicking Reply.
Guest Cazzythom Posted October 11, 2008 Posted October 11, 2008 Re: Error Messages - How do I fix this ?? Hi All, Hi PA Bear, Thanks for the advice...I appreciate all help and tips given. Brilliant help on here as per usual. Many Thanks to you all, Caroline x -- Don''t Worry, Be Happy !!! "PA Bear [MS MVP]" wrote: > Unexplained computer behavior may be caused by deceptive software > http://support.microsoft.com/kb/827315 > > Run a /thorough/ check for hijackware, including posting your hijackthis log > to an appropriate forum. > > Checking for/Help with Hijackware > http://aumha.org/a/parasite.htm > http://aumha.org/a/quickfix.htm > http://aumha.net/viewtopic.php?t=5878 > http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction > http://mvps.org/winhelp2002/unwanted.htm > http://inetexplorer.mvps.org/data/prevention.htm > http://inetexplorer.mvps.org/tshoot.html > http://www.mvps.org/sramesh2k/Malware_Defence.htm > http://defendingyourmachine2.blogspot.com/ > http://www.elephantboycomputers.com/page2.html#Removing_Malware > > When all else fails, HijackThis v2.0.2 > (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in > conjuction with some other utilities). HijackThis will NOT fix anything on > its own, but it will help you to both identify and remove any > hijackware/spyware with assistance from an expert. **Post your log to > http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, > http://forums.spybot.info/forumdisplay.php?f=22, > http://aumha.net/viewforum.php?f=30, or another appropriate forum for review > by an expert in such matters, not here.** > > If the procedures look too complex - and there is no shame in admitting this > isn't your cup of tea - take the machine to a local, reputable and > independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.net/ > > Cazzythom wrote: > > Hello again all, > > > > Back again :-( > > > > For last few days my PC has been coming up with an 'ADD ON' error. The > > add-on is AcroPDF.dll, so I worked out how to disable this, but the error > > message still come up! > > > > Also to follow this error, this next error comes up (before it just shuts > > IE > > down completley):- > > > > SysFader: IEXPORE.EXE Application Error > > > > The instruction at "0x0508fc89" referenced memory at "0x00000044". > > The memory could not be "read". > > > > Click OK to terminate > > Click CANCEL to DEBUG > > > > But when I press CANCEL it doesn't DEBUG at all, and when I press OK it > > shuts down explorer. > > > > I hope someone can help me and tell me how to fix these problems. I have > > Windows XP Home - broadband through set top box. > > > > Regards, > > > > Caroline x > >
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