Laser Printer issue with XP.

[Guest tlc_13200@hotmail.com]

I am trying to fix a very specific issue. A client of mine is running

Windows XP, Microsoft Word and Microsoft Works. The computer is about 2 years

old. There is a HP LaserJet 1012 attached via USB. I can print normally when

I use Microsoft Word or Notepad. When I try to use Works, the red light

flashes. I have to press reset and then the document will print. The HP

Printer is setup as the Automatic Printing option.

 

How do I fix the red flashing light problem?

[Guest Bruce Chambers]

Re: Laser Printer issue with XP.

 

tlc_13200@hotmail.com wrote:

> I am trying to fix a very specific issue. A client of mine is running

> Windows XP, Microsoft Word and Microsoft Works. The computer is about 2 years

> old. There is a HP LaserJet 1012 attached via USB. I can print normally when

> I use Microsoft Word or Notepad. When I try to use Works, the red light

> flashes. I have to press reset and then the document will print. The HP

> Printer is setup as the Automatic Printing option.

>

> How do I fix the red flashing light problem?

>

 

 

Contact HP for assistance with their product. This certainly isn't a

WinXP issue.

 

 

--

 

Bruce Chambers

 

Help us help you:

http://www.catb.org/~esr/faqs/smart-questions.html

 

http://support.microsoft.com/default.aspx/kb/555375

 

They that can give up essential liberty to obtain a little temporary

safety deserve neither liberty nor safety. ~Benjamin Franklin

 

Many people would rather die than think; in fact, most do. ~Bertrand Russell

 

The philosopher has never killed any priests, whereas the priest has

killed a great many philosophers.

~ Denis Diderot

[Guest tlc_13200@hotmail.com]

Re: Laser Printer issue with XP.

 

Thank you, I will pass this along to my colleague.

 

TLC -

 

"Bruce Chambers" wrote:

> tlc_13200@hotmail.com wrote:

> > I am trying to fix a very specific issue. A client of mine is running

> > Windows XP, Microsoft Word and Microsoft Works. The computer is about 2 years

> > old. There is a HP LaserJet 1012 attached via USB. I can print normally when

> > I use Microsoft Word or Notepad. When I try to use Works, the red light

> > flashes. I have to press reset and then the document will print. The HP

> > Printer is setup as the Automatic Printing option.

> >

> > How do I fix the red flashing light problem?

> >

>

>

> Contact HP for assistance with their product. This certainly isn't a

> WinXP issue.

>

>

> --

>

> Bruce Chambers

>

> Help us help you:

> http://www.catb.org/~esr/faqs/smart-questions.html

>

> http://support.microsoft.com/default.aspx/kb/555375

>

> They that can give up essential liberty to obtain a little temporary

> safety deserve neither liberty nor safety. ~Benjamin Franklin

>

> Many people would rather die than think; in fact, most do. ~Bertrand Russell

>

> The philosopher has never killed any priests, whereas the priest has

> killed a great many philosophers.

> ~ Denis Diderot

>