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Screen freeze/stuck at the acer screen and at the windows screen.

Guest Dharun K

By Guest Dharun K
in Operating Systems Help & Support

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Guest Dharun K

Guest Dharun K

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Hello, I've been using an Acer Aspire 7 (Intel Core i5 12th Gen 12450H - 16 GB/512 GB SSD/Windows 11 Home/4 GB Graphics/NVIDIA GeForce RTX 3050/144 Hz, Model A715-76G-548J, 15.6 Inch, Charcoal Black, 2.1 Kg) gaming laptop for a while. Yesterday, it suddenly froze while I was extracting a file(A game from fitgirl). I tried to power it off by long-pressing the power button, and it turned off. However, when I turned it back on, it got stuck at the Acer loading screen. I tried turning it off and on 3-4 times, and luckily, I was able to reset the PC before it froze again.After resetting, I set up t

 

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