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Windows Updates KB5044091, KB5046400 and KB5044273 made my laptop unable to play sound

Guest Alban Gerome

By Guest Alban Gerome
in Operating Systems Help & Support

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Guest Alban Gerome

Guest Alban Gerome

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Hi,On Thursday morning these 3 Windows Updates installed:KB5044091 KB5046400 KB5044273I have a Dell XPS 13 9360 laptop running on Windows 10. Windows and all my drivers are up-to-date. Sounds play in Windows Media Player, but not on any browser. I also use Wondershare Filmora, a video editing tool, and no sound there either. The volume was not at 0% in any of these.The laptop's master volume is at 100%. Spatial sound format is off, the left and right balance are both at 100%.The default format is at 24 bit 48000 Hz. Testing returns "Failed to play test tone". Same thing with other formats.I un

 

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