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my (3 month old) hp laptop is restarting each time

Guest Esther van de Vosse

By Guest Esther van de Vosse
in Operating Systems Help & Support

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Guest Esther van de Vosse

Guest Esther van de Vosse

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my (3 month old) hp laptop is restarting each time right after starting up. i get a blue screen and message unexpected kernel mode trap.i do not get enough time to do any problem solving as it shuts down fast.last update: something with 32H (?)i tried about 20 times but cannot fix it

 

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