Printing Logging Problems

[Guest SpartanSX3]

Hi Everyone.

I don't know if this is the right group to posto to, of not please redirect

me to the correct one.

 

My problem is, i have a Windows server that is working as a printing server.

i have 4 network printers installed there and shared to clients.

the printer is printing correctly and all, but i have set the printers to

log the jobs and what i see is thar windows is giving me wrong logs. for

example, yesterday someone printed 20 pages, and this is windows log:

 

Document 77, Microsoft Word - EXPLICAÇÕES-anúncios.doc owned by 4420 was

printed on imp-adultos via port IAdultos. Size in bytes: 15564; pages

printed: 1

 

so i tried some printer managment software, but most of them are dependent

on the spooler to get the information, and since the spooler is giving wrong

info, the software also gets wrong info.

 

what's the problem here? can anyone help?

Printer drivers are the most recent.

 

Thank You!

[Guest vyaw2003@gmail.com]

Re: Printing Logging Problems

 

> Document 77, Microsoft Word - EXPLICAÇÕES-anúncios.doc owned by 4420 was

> printed on imp-adultos via port IAdultos.  Size in bytes: 15564; pages

> printed: 1

>

 

Is it something to do with the logs and the OS being in spanish/

italian/french? Just a guess, never used another language on an OS.

[Guest Alan Morris [MSFT]]

Re: Printing Logging Problems

 

I will assume this Print event 10 in the System Eventlog.

 

I'll assume the owner and other data is correct and the concern is the

number of pages.

 

I'll also assume this is a 20 page document not a 1 page document with

copies set to 20.

 

 

Verify that the Advanced properties of the shared printer has Enable

advanced printing features checked

 

 

 

--

Alan Morris

Windows Printing Team

Search the Microsoft Knowledge Base here:

http://support.microsoft.com/search/?adv=1

 

This posting is provided "AS IS" with no warranties, and confers no rights.

 

"SpartanSX3" <SpartanSX3@discussions.microsoft.com> wrote in message

news:BEB6700D-A6B6-40D4-A9F9-4358582DADD9@microsoft.com...

> Hi Everyone.

> I don't know if this is the right group to posto to, of not please

> redirect

> me to the correct one.

>

> My problem is, i have a Windows server that is working as a printing

> server.

> i have 4 network printers installed there and shared to clients.

> the printer is printing correctly and all, but i have set the printers to

> log the jobs and what i see is thar windows is giving me wrong logs. for

> example, yesterday someone printed 20 pages, and this is windows log:

>

> Document 77, Microsoft Word - EXPLICAÇÕES-anúncios.doc owned by 4420 was

> printed on imp-adultos via port IAdultos. Size in bytes: 15564; pages

> printed: 1

>

> so i tried some printer managment software, but most of them are dependent

> on the spooler to get the information, and since the spooler is giving

> wrong

> info, the software also gets wrong info.

>

> what's the problem here? can anyone help?

> Printer drivers are the most recent.

>

> Thank You!