Guest SpartanSX3 Posted October 11, 2008 Posted October 11, 2008 Hi Everyone. I don't know if this is the right group to posto to, of not please redirect me to the correct one. My problem is, i have a Windows server that is working as a printing server. i have 4 network printers installed there and shared to clients. the printer is printing correctly and all, but i have set the printers to log the jobs and what i see is thar windows is giving me wrong logs. for example, yesterday someone printed 20 pages, and this is windows log: Document 77, Microsoft Word - EXPLICAÇÕES-anúncios.doc owned by 4420 was printed on imp-adultos via port IAdultos. Size in bytes: 15564; pages printed: 1 so i tried some printer managment software, but most of them are dependent on the spooler to get the information, and since the spooler is giving wrong info, the software also gets wrong info. what's the problem here? can anyone help? Printer drivers are the most recent. Thank You!
Guest vyaw2003@gmail.com Posted October 13, 2008 Posted October 13, 2008 Re: Printing Logging Problems > Document 77, Microsoft Word - EXPLICAÇÕES-anúncios.doc owned by 4420 was > printed on imp-adultos via port IAdultos. Size in bytes: 15564; pages > printed: 1 > Is it something to do with the logs and the OS being in spanish/ italian/french? Just a guess, never used another language on an OS.
Guest Alan Morris [MSFT] Posted October 13, 2008 Posted October 13, 2008 Re: Printing Logging Problems I will assume this Print event 10 in the System Eventlog. I'll assume the owner and other data is correct and the concern is the number of pages. I'll also assume this is a 20 page document not a 1 page document with copies set to 20. Verify that the Advanced properties of the shared printer has Enable advanced printing features checked -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "SpartanSX3" <SpartanSX3@discussions.microsoft.com> wrote in message news:BEB6700D-A6B6-40D4-A9F9-4358582DADD9@microsoft.com... > Hi Everyone. > I don't know if this is the right group to posto to, of not please > redirect > me to the correct one. > > My problem is, i have a Windows server that is working as a printing > server. > i have 4 network printers installed there and shared to clients. > the printer is printing correctly and all, but i have set the printers to > log the jobs and what i see is thar windows is giving me wrong logs. for > example, yesterday someone printed 20 pages, and this is windows log: > > Document 77, Microsoft Word - EXPLICAÇÕES-anúncios.doc owned by 4420 was > printed on imp-adultos via port IAdultos. Size in bytes: 15564; pages > printed: 1 > > so i tried some printer managment software, but most of them are dependent > on the spooler to get the information, and since the spooler is giving > wrong > info, the software also gets wrong info. > > what's the problem here? can anyone help? > Printer drivers are the most recent. > > Thank You!
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