windows 11 URGENT : My application turn to black screen after updated windows.

[Guest Kas You]

Dear support team , I 've updated my window 11 and after that, I launch the application "Prepar3D" and I got the "BLACK SCREEN" but I can hear the sound, that's mean the application work normally but the screen turn to "BLACK SCREEN". I think something wrong with the updated and I re-install the program and also FULL-CLEAN uninstall - install but it's still the same. My application has worked normally for 1 years without any problem until I updated last week , that's make me feel upset. I also attached my screen shot and looking for your responsibility.This is my laptop information.Processor 1

 

Continue reading...