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My computer is stuck in a loop

Guest melissa larsen1

By Guest melissa larsen1
in Operating Systems Help & Support

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Guest melissa larsen1

Guest melissa larsen1

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I re-set my Laptop with Windows 10 64 as i was facing some issues.After a while when it moved onto windows installation, it shut down unexpectedly and then on restarting i got the following error message: "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation."I tried restarting but it's been stuck in the same loop. I tried searching for solutions, but the only one i found was the Shift+F10 which isn't working. Please guide me on what to do next.

 

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